Hemangi Patil

• Ensured smooth day-to-day operations by addressing any workflow disruptions promptly and effectively.
• Maintained a safe working environment by enforcing strict adherence to health and safety guidelines.
• Coordinated logistics activities, ensuring timely delivery of products and services to clients.
• Improved customer satisfaction rates through timely communication and effective issue resolution.
• BOD & EOD process.
• Generation of monthly bills and recovering the outstanding amount from clients.
• CDSL Bank entries & Reconciliation.
• Dematerialization & Rematerialisation of Physical shares.
• Follow up with RTA regarding DEMAT/ REMAT/ REJECTION of shares.
• DIS Execution/ Authorization  Issuance of Delivery Instruction Slips.
• Account closure/ Transmission & shifting.  Freeze/ Unfreeze/ Modification/ Easiest transactions
• Pledge/ Unpledge/ Invocation of shares.
• Sending Physical & Digital statement to client of executed transaction  DIS scanning and uploading the same in CDSL
• Action taken on CDAS Billing folders files
• Dp related alert response to compliance team
• Implementation on CDSL communique ( Dp related )
• Generating Client Master Report/ holding/ transaction statement.
• Responsible for the Audit & relevant regulatory compliance.  Audit Report finalization
• Handling demonstrate customer / clients by providing good services to them from PAN India RM/SRM and Branch Official.
• Taking ownership in all transaction processing in Depository Operations and ensure the same had executed within time frame of Regulatory.
• Doing Back office changes (In Ibeats) if necessary for coordinating with vendor.

Job Profile:

• Coordinated logistics activities, ensuring timely delivery of products and services to clients.
• DIS Execution  Account closure/Transmission & shifting  Modification/ Freeze- Unfreeze
• Daily updation (Importing & Exporting files)
• Preparing of Monthly Dp Bills (Dp accounts)
• Payment of Monthly CDSL BILL
• Verify & Authorize Demat delivery Instructions Slips
• Issuance of Delivery Instruction Slips
• Uploading & Checking holding
• Generating Client Master Report
• Responsible for the Audit & relevant regulatory compliance