Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Languages
Timeline
Generic

Hemant Jain

Kolkata

Summary

Experienced and passionate Business Analyst/Scrum Master with 8 years of experience evaluating and improving business systems for well-known organizations. Dedicated team leader with the ability to effectively manage and achieve project goals, leveraging my complex understanding of product concepts. Bringing forth a proven track record of effectively researching and analyzing business processes and procedures and designing and implementing business solutions.

Overview

8
8
years of professional experience

Work History

Lead Consultant

Virtusa
Bangalore
02.2022 - Current
  • As a Senior Consultant at Virtusa, I provided expert guidance and strategic analysis to clients in order to drive business growth and efficiency
  • I utilized my strong skills in business analysis, communication, and strategic planning to identify areas of improvement and develop innovative solutions
  • I also demonstrated strong leadership skills and collaborated with cross-functional teams to successfully implement projects
  • Led business analysis efforts and conducted thorough requirements gathering to ensure accurate project understanding and successful delivery
  • Collaborated with clients to develop strategic plans and roadmaps, aligning business goals with technology solutions
  • Utilized tools such as Mongo db, JIRA and Confluence to effectively manage project tasks and track progress
  • Specialized in the healthcare industry, leveraging my knowledge and experience to provide tailored solutions and insights.

Business Analyst

Apollo Hospitals Pvt Ltd
Chennai
08.2021 - 02.2022
  • Conducted interviews with stakeholders to identify business requirements and develop detailed specifications
  • Lead, designed, monitored and implemented new design/enhancement with different regions of Apollo Hospitals and clinics globally
  • Develop regression/sanity test cases and help in automating the testing
  • Presenting the probable design/solution to the business and post development presenting the same to all the stakeholders
  • Testing all functionalities in UAT
  • Executing scripts to generate reports.

Application Specialist

Assurecare
Ahmedabad
04.2020 - 08.2021
  • Implementation of EHR/EMR system from Kick-off through Go-Live
  • Led, designed and implemented training programs and initiatives which contributed to successful completion of the system in the practice/hospital
  • Communicate with the development and quality team to ensure best delivery of the requirements
  • Provide training, support and assistance to EMR end users
  • Establish and maintain best practices utilizing the EMR
  • Perform Quality test for the software on delivery and on update/patch release
  • Aid with audit processes for security, end user access, HIPPA and all regulatory compliance requirements.

Implementation Lead

Infogem Web Solutions Pvt Ltd
Chennai
09.2019 - 04.2020
  • Researched, designed and implemented scalable applications in the organization
  • Conducted regression testing, analyzed results and submitted observations to the development team.

Product Consultant

Flexiapps Solutions Pvt Ltd
Bangalore
07.2016 - 07.2019
  • Proactively own and manage high-touch customer relationships for the ERP
  • Ensure Customer Service level agreements(SLA) for L1 and L2
  • Research and resolve client issues using CRM systems
  • Proactively identifying potential issues in design.

Education

B.Tech (CSE) - Computer Science

Bengal College of Engineering & Technology
Durgapur
07-2015

12th - Science

Guru Teg Bahadur Public School
Durgapur
04-2011

10th -

Bal Mandir Senior Secondary School
Kishanganj
04-2009

Skills

  • JIRA
  • Confluence
  • Mongo DB, Splunk, SQL
  • Requirements Gathering
  • Forecasting and planning
  • User Acceptance Testing
  • Product Management
  • Stakeholder Management
  • Sprint Planning
  • Backlog management
  • Leading scrum meetings
  • Agile Best Practices
  • Scrum processes
  • Problem-Solving

Accomplishments

  • HLS Titan Award
  • Best Performer Award (2023-24)

Affiliations

  • Sketching
  • Cooking

Languages

Hindi
First Language
English
Proficient (C2)
C2
Bengali
Intermediate (B1)
B1
Kannada
Elementary (A2)
A2

Timeline

Lead Consultant

Virtusa
02.2022 - Current

Business Analyst

Apollo Hospitals Pvt Ltd
08.2021 - 02.2022

Application Specialist

Assurecare
04.2020 - 08.2021

Implementation Lead

Infogem Web Solutions Pvt Ltd
09.2019 - 04.2020

Product Consultant

Flexiapps Solutions Pvt Ltd
07.2016 - 07.2019

B.Tech (CSE) - Computer Science

Bengal College of Engineering & Technology

12th - Science

Guru Teg Bahadur Public School

10th -

Bal Mandir Senior Secondary School

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Hemant Jain