Hemant Mangal
Jaipur
Summary
Dynamic Salesforce Admin and Business Analyst with proven expertise at Planet Web Solution Pvt. Ltd. Skilled in data management and process optimization, I enhance user experiences through effective configuration and workflow automation. Adept at delivering actionable insights via custom reports, I excel in cross-functional collaboration and security management.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Salesforce Admin/Business Analyst
Planet Web Solution Pvt. Ltd
Jaipur
02.2023 - Current
- "Results-Driven Salesforce Admin & Business Analyst | Expert in Salesforce Configuration, Process Optimization, and Cross-Functional Collaboration"
- User Management: Create and manage users, profiles, and permissions within Salesforce to ensure proper access controls and security protocols.
- Customization & Configuration: Configure Salesforce environments (Sales
Cloud, Service Cloud, Marketing Cloud, etc.) to align with business requirements, including custom fields, page layouts, workflows, validation rules, and process automation. - Data Management: Import, export, and clean data, using tools like Data Loader or Data Import Wizard, ensuring the integrity and accuracy of Salesforce data.
- Reports & Dashboards: Build and maintain custom reports and dashboards to provide actionable insights to key stakeholders, using Salesforce reporting tools.
- Troubleshooting & Support: Provide ongoing support and troubleshooting for Salesforce users, resolving issues, and performing regular system maintenance and updates.
Education
Master of Computer Application -
Amity University
Noida01.2022
Bachelor of computer Application -
Rajasthan University
Jaipur01.2020
12th Class -
01.2016
10th Class -
Shri NSV Bal Sec School
01.2014
Skills
- Data management
- Process optimization
- Workflow Analysis
- HTML and CSS
- Flow-Work
- Salesforce administration
- Database management
- User management
- Reports and dashboards
- Workflow automation
- Security management
Certification
- Internship on Salesforce Administrator, Technoglobe Institute, 2024
Languages
- English, Full Professional Proficiency
- Hindi, Full Professional Proficiency
Training Projects
Job Requirement (Salesforce Administrator), Salesforce admin project just like create an app in Recruiter App name and used the multiple object and used the validation and formula and field dependency and field type global Action like relationship and Security permission in used Salesforce.
Timeline
Salesforce Admin/Business Analyst
Planet Web Solution Pvt. Ltd
02.2023 - Current
Master of Computer Application -
Amity University
Bachelor of computer Application -
Rajasthan University
12th Class -
10th Class -
Shri NSV Bal Sec School
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