Hemant Manoranjan
Bengaluru,Karnataka
Summary
Results-oriented professional with over 9 years of experience in Learning & Development, LMS administration, and project management. Proven track record of successfully implementing platforms such as SAP Success Factors and Mindtickle to enhance user engagement, drive compliance, and improve training effectiveness. Skilled at leveraging data-driven insights and collaborating cross-functionally to develop tailored learning solutions and lead high-impact initiatives across diverse industries. Broad skill set including web development, product development, program management, and data analysis enables navigating complex challenges and delivering exceptional outcomes. Committed to continuous learning, passionate about driving innovation and operational excellence in every project.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Learning & Development Consultant
Freelancer
03.2021 - Current
- Spearheaded the design and delivery of competency-based training programs, improving employee productivity and enhancing skills in Presentation, Stress Management, Problem-Solving, Business Communication, Facilitation, Planning, and People Management
- Customized and executed strategic training solutions that boosted team cohesion, creative thinking, and change management strategies
- Developed and implemented bespoke, results-driven training programs aligned with organizational goals, which improved communication efficiency by 40% and reduced team turnover by 15%, particularly through targeted change management initiatives
- Led high-impact training initiatives that fostered a 35% increase in cross-team collaboration and trust, utilizing innovative, out-of-the-box problem-solving approaches that delivered sustainable, long-term performance benefits
- Measured training effectiveness through comprehensive pre- and post-engagement surveys, driving a 20% increase in team motivation and a 25% improvement in overall collaboration
- Presented data-driven progress reports to stakeholders, enhancing alignment and transparency in decision-making.
Senior Associate, Learning & Organizational Development
InMobi
09.2021 - 09.2023
- Analyzed 300+ monthly training requests, identifying critical skill gaps and developing tailored curricula, which led to a 20% improvement in employee performance, as validated by positive feedback and performance metrics
- Developed and implemented innovative stakeholder engagement strategies, increasing stakeholder satisfaction by 25% and directly contributing to a 10% improvement in project success rates, confirmed through feedback and project outcomes
- Led the end-to-end implementation of a new Learning Management System, which resulted in a 30% increase in user engagement and a 98% compliance rate by streamlining training processes and improving accessibility
- Spearheaded global onboarding initiatives that strategically addressed new hire challenges, boosting retention by 45% and enhancing training effectiveness by 40% through tailored onboarding programs and continuous support
- Designed and developed interactive training modules that strengthened regulatory compliance efforts, leading to a 40% increase in user proficiency by making complex material more accessible and engaging
- Managed and optimized training budgets, carefully evaluating the ROI of various programs, and identifying cost-saving opportunities that increased cost-efficiency while maintaining program effectiveness
- Delivered data-driven insights to senior management, aligning learning initiatives with organizational goals and providing strategic recommendations that enhanced training investment decisions.
Training Operations Manager & Lead Facilitator
Trebound
05.2017 - 03.2021
- Developed and delivered customized instructor-led and virtual training solutions, including 400 outbound and 150 virtual team-building sessions, which led to a 4.5/5 client satisfaction rating
- These initiatives significantly improved team retention and resulted in measurable breakthroughs in performance
- Collaborated with Sales, Marketing, and Finance teams to implement a new tracking and billing system, streamlining coordination and achieving zero-failure delivery standards
- Also introduced an automated inventory system, reducing costs by 50% and order fulfillment time by 40%, saving 15 hours per week
- Managed the end-to-end project lifecycle, achieving a 98% on-time delivery rate, increasing customer satisfaction by 20%, and optimizing ROI through long-term processes and product development
- Led budget allocation and financial analysis for training programs, optimizing cost-efficiency and aligning initiatives with organizational goals, while delivering data-driven insights for future strategy
- Promoted compliance and safety, identifying and rectifying ineffective practices, and establishing systems to enhance operational quality and team efficiency.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Implemented quality control systems to boost overall product consistency and reliability.
Facilitator & Event Coordinator
Freelancer
12.2015 - 05.2017
- Co-facilitated and occasionally led outbound training programs, including corporate offsite events and interactive team sessions, under guidance of senior industry trainers
- These sessions were designed to boost team productivity, improve cross-functional teamwork, and enhance collaboration and problem-solving capabilities.
- Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
- Provided constructive feedback to participants during debriefing sessions, fostering personal growth and skill development.
- Enhanced program effectiveness by collaborating with colleagues to review and revise curriculum content regularly.
Instructional Faculty & Designer
Fountain Education Centre
12.2015 - 12.2016
- Developed and delivered tailored instructional materials for reading, comprehension, and speaking skills, creating customized workbooks and class assignments for each student, which effectively addressed individual learning needs in small class settings
- Integrated language learning with field trips, enhancing students' language skills and global awareness by providing real-world experiences that complemented classroom instruction and broadened cultural understanding
- Designed and implemented engaging lesson plans and activities focused on improving English language proficiency for non-native speakers of various age groups, fostering a supportive learning environment that facilitated significant language development
- Monitored and assessed student progress, utilizing feedback and performance metrics to continuously refine instructional approaches and ensure the achievement of learning objectives for diverse student groups.
Technical Support Engineer
Hewlett-Packard Enterprise
07.2015 - 11.2015
- Delivered exceptional customer support, resolving technical issues with expertise and improving customer satisfaction by 15%
- Diagnosed and resolved hardware and software issues efficiently, reducing average support resolution time by 10%.
- Conducted root cause analysis of technical issues, implementing preventive measures for future occurrences.
- Collaborated with cross-functional teams to develop solutions for recurring technical problems.
- Served as an escalation point for challenging technical inquiries, demonstrating expertise in product knowledge and problem-solving abilities.
- Managed multiple concurrent support cases with precision and focus, resulting in a high rate of case closure within target timelines.
- Provided remote assistance to clients, ensuring timely resolution of software and hardware concerns.
Education
Bachelor of Computer Application - Computer Science
Kristu Jayanti College (Bangalore University)
Bengaluru, India03.2015
Skills
- Organizational Development
- Training delivery
- Learning Management Systems
- Onboarding strategies
- Data Analytics
- Strategic Planning
- Project Management
- Process Improvement
- Cross-Functional Teamwork
- Team building
Certification
- Certified Learning & Development Manager – HRCI
- Diploma in Experiential Education and Practice – Experiential Leadership Institute
- TA-101 Certification – International Transactional Analysis Association (ITAA)
- Integrated Diploma in Counseling Skills & TA (Ongoing) – SAATA & InfinumGrowth
- Career Essentials in Data Analysis & Generative AI – Microsoft & LinkedIn
Tools & Technology
- SAP SuccessFactors Learning
- Mindtickle
- Articulate 360
- ScromHero
- 7Taps
- Asana
- Trello
- Mentimeter
- Google Suite
- MS Office
- HTML
- Twine
- Adobe PS
- Canva
Timeline
Senior Associate, Learning & Organizational Development
InMobi
09.2021 - 09.2023
Learning & Development Consultant
Freelancer
03.2021 - Current
Training Operations Manager & Lead Facilitator
Trebound
05.2017 - 03.2021
Facilitator & Event Coordinator
Freelancer
12.2015 - 05.2017
Instructional Faculty & Designer
Fountain Education Centre
12.2015 - 12.2016
Technical Support Engineer
Hewlett-Packard Enterprise
07.2015 - 11.2015
- Certified Learning & Development Manager – HRCI
- Diploma in Experiential Education and Practice – Experiential Leadership Institute
- TA-101 Certification – International Transactional Analysis Association (ITAA)
- Integrated Diploma in Counseling Skills & TA (Ongoing) – SAATA & InfinumGrowth
- Career Essentials in Data Analysis & Generative AI – Microsoft & LinkedIn
Bachelor of Computer Application - Computer Science
Kristu Jayanti College (Bangalore University)
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