Hemant Mishra
Noida
Summary
Focused accomplished in developing intelligence to improve business procedures and streamline implementation. Vast knowledge of business best practices, regulatory standards and optimal control systems. History supporting growth and driving success.
Overview
10
10
years of professional experience
Work History
Senior Bussiness Analyst
Infinite computer Solution
05.2023 - Current
- Performed daily tasks include Daily Health Check, Monitoring system logs, and Work processes
- Daily Basis Activities for SAP Production and non-production systems
- Transports Administration
- Created and supported RFC connections between the systems using SM59
- Installation of SAP servers and post installation activities
- Applying Support packs and Kernel Up gradation
- Time based and event based Scheduling of background jobs and monitoring them
- Client Administration including client copy / export / import / delete
- User Management like User Creation, deletion of user, users locks
- Analyzing of missing authorizations and assigning Roles to users
- Transport setup and management
- Download and applying Support Patches and SAP Notes
- Performance monitoring and fine tuning
- Maintaining Profile parameters
- SAP spool configuration
- Analyzing short dumps
- Transports in ABAP and Java Environments
- Performing Pre & Post System Refresh activities
- Publishing Internal ITS
- Installing WebAS Java as add-on
- Worked with Configtool and Visual Administrator
- Apply java patches through SDM
Senior Support Engineer
Viculum Solution
06.2022 - 05.2023
- Performed daily tasks include Daily Health Check, Monitoring system logs, and Work processes
- Daily Basis Activities for SAP Production and non-production systems
- Transports Administration
- Performed the Table space utilization like adding/resizing the data files Opened and closed System connections to SAP login Created OSS messages and communicated with SAP on various technical and license related issues Created and supported RFC connections between the systems using SM59
- Checked file system on all application servers and OS levels logs then clean up the unwanted files
- Scheduled and monitored the DB13 jobs
- Applied SAP note using SNOTE Transaction and manual correction
- Solved day-to-day user problems, monitor the SAP BASIS Support queue for any problems reported by the users, and provide solutions to the problems
- Check size of data/log volume on disk System Health Check Prepare daily checklist for SAP System
- SAP Kernel, Patch and Add-on implementation on SAP Systems
- Working with various transport related activities in STMS configuration for various SAP systems
- Performed Client Copy, Export & Import
- SAP NetWeaver 7.3/7.4 (ABAP, JAVA) System Batch Job Administration and Monitoring
- Performing various SAP Market place activities like software downloads, coordination with SAP with various SAP message
- Registered Developer User-id, objects, and request license key
- Maintain system profiles and defining operation modes
- Management of User Authorizations and Profiles
- SSL Certificate Installation
- Background job monitoring User Administration User profile/Roles Management Audit/ System Logs analysis
- Spool Administration and Maintenance RFC configuration/ Management
- Good verbal & written communication and presentation skills
- Independent, Organized and self- motivated at work
- Committed to deadlines and schedules
- Honest, sincere and hard working person with a high level of Integrity.
Consultant
JPSONS Group Gurugram
03.2019 - 05.2022
- Provide SAP Basis Administration support, performance monitoring & analysis, memory/buffer management, Spool administration, SMTP, STMS, database backup/recovery and troubleshooting
- Hands-on to Kernel Upgrades, Support Pack
- Comfortable with windows & Linux platforms
- Configure & Trouble-shoot STMS, Creation, release & transportation transport request, creating development class & add with transport layer
- EWA analysis and performing system improvements changes
- Suggesting Proactive measures to avoid crisis
- Worked on troubleshooting SAP systems, daily system readiness task, daily monitoring activities, housekeeping jobs, checking for any Alerts, checking for failed Updates, Lock Entries
- Certificate management through OS and SAP
- An effective communicator with team management, leadership, analytical and relationship management skills
- Worked on SAP marketplace (raising incidents, opening connections, etc)
- Excellent grasping capability and understanding
- Discover the reporting necessities from enterprise units and allows the technical group to expand initiatives
- Provided documentation requested by internal staff members
- Ensured that specifications adhered to company standards
- Co-ordination with client & define the project scope
- Collaborate with the team on application architecture design and decision- making
- Solve unique and complex problems with broad impact on the business
- Compiled a list of requirement modifications (as well as detailed descriptions) to improve the business processes for the customer.
IT Analyst
IFTM University
07.2014 - 03.2019
- Configuration of ERP Systems For academic requirements
- Involved in Staff interaction for change request and understanding new issues or requirements
- Assigning Class, Subjects & Batches Of students to allotted staff or faculty
- Coordination Departments for required change to the ERP system time to time
- Preparation of Training & User manual Documents
- ID Creation, modification & access management of ERP System
- Providing Concept Training to the Users
- Time table management and allocation
- Exam management & marks entry management of ERP System
- Leading a team for smooth conduction of several Exams at University level
- Worked as key coordinator with Core Team of Hon’ble Governor while her Visit.
Education
M.Tech - Mechanical Engineering
School of Engineering
Moradabad07.2014
B.Tech - Mechanical Engineering
AKTU Lucknow
Moradabad07.2012
Intermediate - Physics Chemistry Maths
Central Academy
Gorakhpur06.2008
High School - Science Education
High School
Naval's Academy Gorakhpur06.2006
Skills
- Persistence & Absolute Dedication
- Never-Give-Up attitude towards achieving targets/deadlines set by job responsibilities and project requirement
Curriculum Vitae
To work in a challenging and creative environment and effectively contribute towards the goals of the organization and to pursue a growth-oriented career in a professional organization that offers opportunities to learn.To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills.
Personal Information
- Date of Birth: 09/29/92
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Hobbies and Interests
- Playing Chess
- Racing games
- Poetry
Timeline
Senior Bussiness Analyst
Infinite computer Solution
05.2023 - Current
Senior Support Engineer
Viculum Solution
06.2022 - 05.2023
Consultant
JPSONS Group Gurugram
03.2019 - 05.2022
IT Analyst
IFTM University
07.2014 - 03.2019
M.Tech - Mechanical Engineering
School of Engineering
B.Tech - Mechanical Engineering
AKTU Lucknow
Intermediate - Physics Chemistry Maths
Central Academy
High School - Science Education
High School
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