Hemant Mishra
Kashipur
Summary
Credit Operations Specialist with 3 years of comprehensive experience in credit analysis, risk mitigation and banking operations. Proven ability to streamline processes, improve efficiency within credit departments and enhance customer satisfaction. Strong skills in financial reporting, regulatory compliance and team leadership. Demonstrated impact through successful process optimization and consistent meeting of key performance indicators.
Overview
3
3
years of professional experience
Work History
Credit Operations Specialist
Shriram Finance Ltd
Kashipur
01.2023 - Current
- Reviewed customer credit applications and financial statements to assess creditworthiness.
- Ensured all transactions were properly documented and complied with legal requirements and industry standards.
- Prepared daily reports on outstanding accounts receivable balances.
- Resolved customer disputes quickly and efficiently while maintaining a professional demeanor.
Relationship Manager
India Shelter Finance Corporation Ltd.
Kashipur
02.2022 - 12.2024
- Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
- Identified customer needs, developed customized solutions, and provided knowledgeable advice.
- Analyzed market trends and identified potential new customers through research activities.
Education
MBA - Finance
SJBIT Institute of Technology
Bangalore, India09-2021
Bachelor of Commerce - Business Administration
Kumaon University
Nainital, India07-2019
Skills
- Payment Processing
- Portfolio Management
- Banking operations
- Credit analysis
- Analytical Thinking
- Time Management
- Risk Assessment
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Affiliations
- Travelling, Cooking, Playing Cricket & Snooker
Timeline
Credit Operations Specialist
Shriram Finance Ltd
01.2023 - Current
Relationship Manager
India Shelter Finance Corporation Ltd.
02.2022 - 12.2024
MBA - Finance
SJBIT Institute of Technology
Bachelor of Commerce - Business Administration
Kumaon University
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