Languages
Summary
Skills
Work History
Certification
Overview
BusinessAnalyst

Hemant Pandey

Pune

Languages

Hindi
Native language
Hindi
Proficient
C2
English
Advanced
C1
Marathi
Upper intermediate
B2
German
Intermediate
B1

Summary

Results-driven Campaign Manager and B2B Marketing Professional with over 10 years of experience driving success across demand generation, digital advertising, programmatic media, and content syndication. Adept at leading end-to-end campaign execution, turning data into strategic insights, and ensuring seamless delivery with a focus on client satisfaction. Proficient in tools such as Salesforce, Convertr, Integrate, Marketo, Eloqua, and Slack, with a strong track record of optimizing operations and cross-functional workflows. Known for excellent communication, attention to detail, and a collaborative approach that aligns marketing execution with business goals. Proven ability to thrive in fast-paced SaaS and B2B environments, consistently delivering high-quality outcomes and scalable processes.

Skills

  • Team Building
  • Time Management
  • Customer and client relations
  • Client service-focused
  • CRM
  • Customer service-focused
  • Customer and employee rapport
  • Research and due diligence
  • Campaign management
  • Relationship building and management
  • Team Leadership & Development
  • Sales expertise

Work History

Campaign Manager

Madison Logic
Pune, Maharashtra
09.2024 - Current
  • Collaborate closely with Client Success and Sales teams to align on campaign expectations and deliverables based on client agreements.
  • Participate in all internal meetings and post-sale client calls to ensure alignment and transparency across teams.
  • Prepare Kick-Off Call (KOC) decks and actively participate in client onboarding sessions.
  • Coordinate and organize all campaign launch materials, ensuring timely and accurate program execution.
  • Analyze campaign data using internal tools to identify client, product, and category trends.
  • Respond to client emails and requests promptly, ensuring a reputation for responsiveness and reliability.

Lead Generation Specialist, Customer Success/Account Manager

Spiceworks
Pune
2023.05 - 2024.08
  • I manage the end-to-end process of handling RFPs, from initial review to partner invitation.
  • Once campaigns are secured, I lead their successful launch in collaboration with partners.
  • Managed vendor relationships, negotiating contracts and ensuring adherence to established timelines and budgets.
  • Collaborated with cross-functional teams to align campaign objectives, messaging, and target audiences.
  • My role also involves engaging with Partners and customers to address inquiries and ensure satisfaction.
  • Streamlined campaign reporting processes, providing actionable insights for continuous improvement.
  • I leverage tools like Salesforce, Convertr, Integrate, AWS, LolaGrove, Wrike and Slack for
    streamlined operations and effective communication.

Appointment Setter

Markable Solutions
Remote, Phillipines
04.2022 - 04.2023
  • Acted as first point of contact and set appointments for prospective clients.
  • Set appointments with salespeople and potential customers.
    Established and maintained client rapport by utilizing quality customer service.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Lead Generation Specialist

ITechadvice Business Services Pvt Ltd
Pune, Maharashtra
05.2021 - 04.2022
  • Cold called prospective customers to determine product or service needs, ascertain timelines, and identify decision-makers.
  • Acted as first point of contact and set appointments for prospective clients.
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
  • Communicated between internal and external stakeholders, clients, and vendors.
  • Serviced accounts and proposed new products and services to maximize revenue.
  • Monitored Operations team performance and provided constructive feedback.
  • Engaged in daily cold calls via telephone and followed up with small business prospects monthly to verify pipeline sufficiency.
  • Cultivated customer loyalty, promoted repeat business, and improved sales.
  • Established and maintained client rapport by utilizing quality customer service.
  • Increased sales volume by adding new accounts in EMEA territory

Sr. Research Analyst

DemandShore (Ziff Davis)
Pune, Maharashtra
2016.01 - 2019.12
  • Lead Generation & Content Syndication, Appointment Generation, Market Research, B2B Demand Generation, Go To Market Strategies, and B2B Lead Generation
  • Primarily responsible for Cold calling to generate prospective leads as per the Campaign requirements
  • Database List Building, Contact Verification Knowledge of contact discovery, lead generation and demand generation Skills
    Finding Target Audience Through Research.

Research Analyst

Machintel Corporation
Pune, Maharashtra
2014.03 - 2015.02
  • Email Marketing, Paid Advertising, Social Media Marketing, Search Engine Optimization, Conversation Rate Optimization, Lead Generation, Traffic Generation,
  • Data Services, Website and Mobile Development, and Content Development
  • Performs data collection, analysis, validation and reporting
  • Extracts and analyzes data from various sources, including databases, manual files, and external websites.

Customer Service, Technical Support

Tata Business Service Support
Pune, Maharashtra
2012.07 - 2013.07
  • Business Process Outsourcing (BPO), , Back Office Services, Contact Centre, Offshoring, Billing Enquiry Support
  • Customer Life Cycle Management
  • Troubleshooting on Tata PRI, BRI (Telecommunications), Leased Line
  • Closely coordinating with NOC team to resolve issues on timely basis.

Certification

Advanced Digital Marketing (12/2020) by LIPSiNDIA

Overview

13
13
years of professional experience
4
4
Languages

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