Hemant Rao

• Expertise in HR Management and Employee Lifecycle Management (1500+ employee span) with key focus on talent development, optimal utilization of resources, and change management
• Daily meeting with Operation managers, identifying production needs.
• Effective workforce planning.
• Effective role in administration payroll, employee's compensation & other benefits program.
• Managed employee relations issues such as grievances, disciplinary matters, attendance management and conflict resolution.
• Maintained personnel records according to legal requirements.
• Coordinated recruitment process including identifying vacant positions, interviewing applicants and selecting qualified candidates.
• Reviewed existing benefits packages for competitiveness within the industry standards.
• Collaborated with other departments to develop human resource plans that support the organization's objectives.
• Developed and implemented HR strategies, policies and procedures to ensure organizational compliance with applicable laws.
• Created performance appraisal system to evaluate staff performance and provided feedback on areas of improvement.

• Handling a Plant workforce & marketing team of 70 members (B to B Business)

• Handling routine HR Functions.

• Verifying employee's legal documents with samples available

• Managed payroll processing activities including time tracking, benefits administration and compensation calculations.
• Manpower Planning
• Drafted offer letters for new hires in line with company policy and procedure.
• Directed recruitment, selection and hiring processes.
• Conducted exit interviews for departing employees to identify areas of improvement within the organization.
• Conducted performance reviews for all employees on a yearly basis.

• Handled a team of 30 members (Sales Team)

• Creating content for effective training programs

• Facilitate new hire training

• Ensuring successful execution of employee training needs

• Managing Knowledge Check for New Hires & Production employees

• Publishing reports/Dashboard (Daily/Weekly/Monthly) basis requirement

• Perform RCA and suggest a corrective Action Plan during training camp

• Analyzing and making appropriate decisions on Performance Improvement Management

• Coordinated with other support functions like IT, HR, PI, etc.

• Identified training needs of team members.

• Took up escalations and provided the best solutions.

• Led monthly training and support to keep team members motivated and working toward objectives.
• Worked towards enhancing the customer experience and overall service delivery. Tech Stack: MS- Office, SAP.

• Developed and implemented coaching programs to facilitate team collaboration.
• Conducted workshops, seminars and presentations for professional staff members to improve their knowledge of effective coaching techniques.

• Demonstrated outstanding product knowledge to achieve high customer satisfaction levels. (B to B marketing)

• Provided individualized feedback to participants on their performance in a constructive manner.
• Maximized customer engagement and satisfaction by delivering excellent customer service.
• • Promoted a safe working environment by implementing regulatory standards, policies, and guidelines.
• Training and mentoring co-workers, new joiners to deliver best practices on time

• Handled confidential documents in an organized fashion according to established protocol.
• Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
• Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
• • Streamlined research processes to meet tight deadlines for multiple projects.
• Collaborated with leadership team to identify relevant questions and determine best methods of collection.
• Gathered and organized information for research purposes.
• Performed valid and accurate research for companies like Tremor.