Hemant Tiwari
Pithoragarh
Summary
Dynamic team leader with a proven track record at YOUTIKA NATURAL PVT.LTD, excelling in mentoring and strategic planning. Successfully built high-performing teams and implemented effective improvement plans, enhancing operational efficiency. Skilled in relationship building and coaching, driving team motivation and achieving organizational goals.
Overview
10
10
years of professional experience
Work History
Team Leader
YOUTIKA NATURAL PVT.LTD
04.2025 - Current
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Assisted in recruitment to build team of top performers.
- Gathered, organized and input information into digital database.
- Maintained database systems to track and analyze operational data.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Educated staff on organizational mission and goals to help employees achieve success.
- Developed effective improvement plans in alignment with goals and specifications.
Senior Sales Officer
C .G .FOOD INDIA PV.T LTD
08.2023 - 04.2025
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Communicated business performance, forecasts and strategies to investors and shareholders.
- Oversaw divisional marketing, advertising and new product development.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Devised and presented business plans and forecasts to board of directors.
- Monitored key business risks and established risk management procedures.
- Established and maintained strong relationships with customers, vendors and strategic partners.
SR
ANCHOR
03.2021 - 07.2023
- Resolved problems, improved operations and provided exceptional service.
SR
V-Pure
02.2018 - 12.2021
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Cultivated interpersonal skills by building positive relationships with others.
- Developed strong organizational and communication skills through coursework and volunteer activities.
ISR
Bajaj
04.2016 - 01.2018
- Gained extensive knowledge in data entry, analysis and reporting.
- Skilled at working independently and collaboratively in a team environment.
- Strengthened communication skills through regular interactions with others.
- Provided professional services and support in a dynamic work environment.
Education
MBA -
Learn Tube,.ai
Online 04.2025
Customer Relationship Management -
Great Learning Academy
Online 2024
Bachelor of Arts -
Kumau University, Nainetal
Uttarakhand 2015
Skills
- Mentoring
- Complaint resolution
- Telemarketing expertise
- Strategic planning
- Leadership
- Program development
- People management
- Team assessment
- Staff education and training
- Team motivation
- Change management
- Relationship building
- Key performance indicators
- Sales expertise
- Problem-solving
- Teamwork and collaboration
- Leading team meetings
- Account management
Timeline
Team Leader
YOUTIKA NATURAL PVT.LTD
04.2025 - Current
Senior Sales Officer
C .G .FOOD INDIA PV.T LTD
08.2023 - 04.2025
SR
ANCHOR
03.2021 - 07.2023
SR
V-Pure
02.2018 - 12.2021
ISR
Bajaj
04.2016 - 01.2018
MBA -
Learn Tube,.ai
Customer Relationship Management -
Great Learning Academy
Bachelor of Arts -
Kumau University, Nainetal