Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
Timeline
CustomerServiceRepresentative
Hemant Yadav

Hemant Yadav

Territory Sales Manager
Jaipur

Summary

Dedicated Automobile industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

12
12
years of professional experience
8
8
years of post-secondary education
2
2
Certifications
1
1
Language

Work History

Territory Sales Manager

Hyundai Motor India Ltd
Jaipur
03.2022 - Current
  • Exceeded targets by building, directing and motivating high-performing sales team.
  • Targeted prospects in other territories through careful research of competitor products, services and trends.
  • Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Forecasted sales and established processes to achieve sales objectives and related metrics.
  • Spearheaded efficient resolutions for wide-ranging customer issues to offer outstanding service and maintain high customer satisfaction.
  • Channel Sales Management- Dealer’s overall performance monitoring
  • Ensuring implementation of Customer FIRST activities at dealerships for customer satisfaction
  • Dealer stock management: Implementation of proper model mix to cater market demand
  • Monitoring and ensuring target achievement of support functions i.e Institutional sales, Rural sales & Used Cars

Institutional Sales Manager

Hyundai Motor India Limited
Jaipur
06.2016 - 02.2022
  • Developing business from Corporate, /CPC, DGS&D (GeM Portal), Fleet & Taxi sales across Rajasthan region both directly and through dealerships
  • Worked with customers to understand needs and provide excellent service.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used coordination and planning skills to achieve results according to schedule.
  • Setting up dealers targets on institutional sales business (segment wise targets)
  • Managing institutional sales manpower at dealerships & imparting training to same on a regular basis
  • Devising plans and executing institutional tie-ups
  • Performing market activities through dealers across the region in line with organization policy & focus models
  • Signing tie-up, building & maintaining relations with fleet & taxi owners, organizing taxi / fleet owners meet
  • Preparing monthly festive corporate schemes; ensuring proper availability & usage of corporate sales marketing material
  • Formulating reports / MIS and formats

Sr. Executive- Institutional Sales

HMSI
Gurgaon
04.2013 - 06.2016
  • Institutional Sales:
  • Generated new accounts for institutional sales for recurring & sustained business growth
  • Organized promotional activities to generate business from corporate
  • Developed & implemented business strategies to attract more corporate customers; approached untapped corporate/institutions in North region for new business development
  • Led the launch of centralized scheme for focus models to increase institution coverage
  • Signed deals with major corporate like Wonder Cement, ACC Cement, Kansai Nerolac Paints, Vodafone, Aircel, Yakult Danone India, Action Shoes, Surya Roshni, Samsung, Epson, Dollar Industries, Ranbaxy, Usha, J K Tyre, etc

Executive- Sales Training

HMSI
Gurgaon
02.2011 - 03.2013
  • Product familiarization Seminars, Process & Soft Skill Trainings to enhance Sales Team’s (Internal & Dealers) skills on product & process knowledge
  • Skill-up Trainings at Head / Regional Offices for internal associates to create & refresh knowledge level
  • Dealership Evaluation & CSI Survey at dealerships
  • National Level “Sales Skill Contest” for Dealership Manpower to bring out best among the rest
  • Supervised SOP’s implementation at dealership & shared reports with management
  • Created training modules on sales operations for internal & external associates


Education

MBA - Marketing

Ansal Institute of Technology
Gurgaon
07.2007 - 06.2009

Bachelor of Science -

Rajasthan University
04.2003 - 05.2007

XII -

Board of Rajasthan
Behror
04.2001 - 03.2003

Skills

Sales Process management

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Accomplishments

  • Received Award for Best Kaizen at divisional & operational levels; attended NH Circle Activity at Operational Level
  • Established new avenue of “2-Wheeler Taxi” & cracked 1st such deal across the industry
  • Designed & implemented:
  • 4-Step Walk Around Process for Honda 2 Wheelers to assist Sales Team in better product demonstration to customer
  • 60 Minute Delivery Process & Checklist to increase in customer satisfaction by providing unmatched service within given time frame
  • Delivery Check List at dealership level to give customers enhanced sales experience

Certification

 Advanced Training Programme Certification by PHD Chamber of Commerce & Industry on “ Business Communication & Presentation Skills”

Affiliations

  • Delivered a session on “Sales Process & its Steps” at Ansal University as a Guest Speaker
  • Provided ‘Safe Riding Techniques’ trainings to Employees & Channel Partners while working with HMSI

Timeline

Territory Sales Manager

Hyundai Motor India Ltd
03.2022 - Current

Institutional Sales Manager

Hyundai Motor India Limited
06.2016 - 02.2022

Sr. Executive- Institutional Sales

HMSI
04.2013 - 06.2016

 Advanced Training Programme Certification by PHD Chamber of Commerce & Industry on “ Business Communication & Presentation Skills”

03-2012

 Certified Sales Trainer (Product & process) at HMSI

04-2011

Executive- Sales Training

HMSI
02.2011 - 03.2013

MBA - Marketing

Ansal Institute of Technology
07.2007 - 06.2009

Bachelor of Science -

Rajasthan University
04.2003 - 05.2007

XII -

Board of Rajasthan
04.2001 - 03.2003

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Hemant YadavTerritory Sales Manager