HEMANT YADAV
Sr. System & Cloud Engineer
Delhi
Summary
Cloud Engineer with 4+ years of hands-on experience in Microsoft Azure, Office 365, endpoint management, and email migration. Proven ability to deliver secure, scalable, and cost-efficient cloud solutions. Skilled in Azure AD, Exchange Online, Intune, PowerShell automation, and hybrid identity environments. Adept at driving successful migration projects and providing enterprise-level support.
Overview
4
4
years of professional experience
6
6
Certifications
Work History
Sr. System & Cloud Engineer
SIDHSHREE COMPUTRONICS PRIVATE LIMITED
08.2022 - Current
- Executed end-to-end Office 365 migration projectswith zero downtime.
- Designed and maintained Azure AD hybrid identity environments, enforcing MFA & Conditional Access.
- Automated user provisioning, mailbox migration, and license assignments using PowerShell, reducing manual effort by 60%.
- Cloud Technical Presales meetings.
- Cloud Technical Post Sales and Support calls.
- Client Management, renewals of commercials.
- B2B Client relationship and management.
- Working experience on Microsoft Azure, AWS and GCP.
- Delivered L3 support for Azure / O365 environments with 95%+ issue resolution SLA compliance.
- Strong Knowledge of Microsoft 365 Admin Centers.
- Complete email solution and support of G Suite (Google Workspace) and Office 365.
- Work Experience with OEMs like HP, Dell, Lenovo, Sophos, Fortinet etc.
- Resolved end customer companies queries related to any Cloud Services.
- Provided support for Seqrite EPP, MS Azure, AWS, Office 365, G Suite, and other cloud softwares.
- Meetings with client companies for Projects related to the IT Infra and Security solutions.
- Provided Office 365 managed services.
- Done email migration of APL Apollo Tubes, APL Apollo Pipes, TLC Group from G Suite to Office 365.
- Provided support to the thousands of end customer companies like Marg ERP Ltd,Jasper Colin, Akasa FInance Ltd, Libas, Bodycare Creation International, Quality Council of India, TS Tech Sun Rajasthan, Nexty Electronics India and many more Japanese and other companies for MS Azure Support, Office 365 email migration and support, and other cloud software application setup and support.
- Managed O365 tenant administration including Teams, SharePoint, and OneDrive setups.
- Work on new opportunities and requirements for the end customer companies.
- Prepare MS Azure BOQ and BOM for proposal.
- Worked as Semi-Commercial and Cloud Technical Expert.
- Worked on Cloud Backup Solutions like Acronis Cloud, Carbonite, Druva, CommVault, Vembu Backup Solution, and Veeam.
- Worked on Endpoint Security solutions like Seqrite, Sophos, and Symantec.
- Worked on MDM softwares like ManageEngine Endpoint Central Cloud and UEM, MS Intune etc.
- Office 365 and G Suite email backup solution Veeam.
- Managed GoDaddy and other domain management consoles.
- Knowledge and worked on many more software applications and licensing like Zoho Products, Zoom Inc.
- Worked on quotations and commercials, and helped to close large projects like IB Montaro (Industry buyings) for Google license renewal.
- Design MS Azure Intra level solutions and deployment.
- Technically strong mind and interested in increasing IT skill by learning and hands on experience.
- Positive attitude and hardworking IT professional, Interested in troubleshooting and resolving critical issues.
Cloud Engineer (Microsoft 365, Azure)
DODI SOLUTIONS PRIVATE LIMITED
09.2021 - 08.2022
- Company Overview: (Microsoft Authorized Partner)
- Gsuite Migration to Microsoft 365.
- Email Migration from 3rd Party Email Service Provider to Microsoft 365.
- All Microsoft Admin Centre.
- Microsoft Exchange Admin Centre.
- Microsoft Teams Admin Centre.
- Microsoft Azure Active Directory Admin Centre.
- Microsoft Security Admin Centre.
- Microsoft SharePoint Admin Centre.
- Microsoft Compliance Admin Centre.
- Microsoft Defender ATP Admin Centre.
- Microsoft Intune Management.
- Managed MX, TXT, SPF, DKIM, DMARK and other DNS records on GoDaddy and Cpanel and other Name Server.
- Provided Global Protect VPN access and Support to users.
- System Configuration and Setup.
- Network Drive Mapping.
- Support installation, configuration, and support of Microsoft Office 365 on various Platforms.
- Strong technical leadership and troubleshooting skills.
- Ability to develop relationships with customers to effectively understand priorities and drive technical recommendations and solutions.
- Passionate about delivering the ultimate customer experience.
- Demonstrated professionalism in resolving customer issues.
- Ideally with experience in an enterprise exchange, Azure, or enterprise SharePoint environment.
- Experience in Office 365 Deployment Support.
- Stay up to date with technological changes in the industry with internal and external training.
- Ensure accurate and timely resolution of all assigned issues.
- Office 365 Exchange Online, Mail flow.
- Active Directory and Azure AD integration.
- Azure Information Protection Rights Managements and DLP.
- Mobile devices and operating systems.
- Provided Technical and Cloud Support to the Client (Through Call, Chat and AnyDesk).
- Monitored and Respond quickly and effectively to the request received through emails and calls.
- Provided Virtual Machine Support to the end users on Remote Desktop Application and Oracle VirtualBox VMs.
- Done Daily Tasks as Assigned.
Implementation Executive @ERP Software Support (Skolaro Applications)
BUZZYEARS EDUCATION PVT LTD
07.2021 - 09.2021
- Work on Admin Application as Implementation Engineer (Complete Control of Skolaro Applications).
- Assessment UI, Pipeline Structure, Workflow Design, PDF Export and Excel Export Design.
- Configuration Repository to Configure Skolaro Applications by hitting keys.
- Dynamic Reports (Fee Management DR, Student Management DR, Leave Management DR & Other DR).
- JIRA Creation.
- Admin, Attendance, Dynamic Reports, Locker, Question Bank, Quizzes, Registration & Admission, Assignments, Assessment, Leave, Payroll, Roll-over, HR, Student, School Management Applications.
- Mark Holiday in Student, Staff and School Calendar.
- Configuration Repository to Configure Skolaro Applications by hitting keys.
- Data Onboarding (Student, Staff, Transportation, Inventory and Timetable).
- Designed Report Cards, ID Cards, TC, Bonafide and Character Certificate in PDF Export.
- Create Accounts and Give Groups, Application Access (Student, Parent and Staff).
- Performed Roll-over, Create Classes, Groups, Staff Leave Setup and Set Default Year.
- Student and Teacher Mapping in their Respective Groups and Classes.
- Provide Support to the Client (Through Call, Chat and AnyDesk).
- Done Daily Tasks as Assigned.
Education
Secondary School - 10th
CBSE
Delhi, IndiaSenior Secondary - 12th
CBSE
BCA -
Indira Gandhi National Open University (IGNOU)
MCA - undefined
Indira Gandhi national open University (IGNOU)
Skills
Microsoft Azure (IaaS, PaaS, Azure AD, Conditional Access, MFA)
Office 365 (Exchange Online, Teams, SharePoint, OneDrive)
Email Migration (Google Workspace to O365, cPanel to Office 365, Office 365 to Google Workspace)
Endpoint Solutions
PowerShell Scripting & Automation (O365 email Archiving, DL group creations, user contacts creation in Office 365)
Security & Compliance (Microsoft Purview, Defender for O365, DLP, Threat Protection)
Basic AWS, Endpoint Securities, Endpoint Backup solutions other Cloud services
Installed, Configured, and Provide troubleshooting for Windows Servers
Installed and Configured an Active Directory Domain Controller
Managed windows user Profiles
Designed and Managed User Accounts, Groups, OU, and Group Policies
Certification
Microsoft 365 Certified: Administrator Expert (MS-102)
Interests
Listening Music, YouTube, Internet Surfing, Like to Learn New Technologies etc
PERSONAL DETAILS
- Date of Birth: 19 JUNE, 1997
- Address: Plot No.13, Kh. No. 4/9 & 4/12, Gali No.16, Block - K, Swaroop Nagar, Delhi -110042
Declaration
I hereby declare that the information furnished above is true and correct to the best of my knowledge and belief.
Timeline
Sr. System & Cloud Engineer
SIDHSHREE COMPUTRONICS PRIVATE LIMITED
08.2022 - Current
Cloud Engineer (Microsoft 365, Azure)
DODI SOLUTIONS PRIVATE LIMITED
09.2021 - 08.2022
Implementation Executive @ERP Software Support (Skolaro Applications)
BUZZYEARS EDUCATION PVT LTD
07.2021 - 09.2021
MCA - undefined
Indira Gandhi national open University (IGNOU)
Secondary School - 10th
CBSE
Senior Secondary - 12th
CBSE
BCA -
Indira Gandhi National Open University (IGNOU)