HEMANT BHATT
Sales, Marketing & Business Development
Ghaziabad
Summary
Results-oriented sales professional with more than 10 years of experience. Highly skilled at creating new relationships and maintaining strong customer relations to generate repeat business. In-depth knowledge of effective sales strategies. Goal & team-oriented with strong leadership skills and a commitment to team quotas.
KEY COMPETENCIES
Business Development ,Strategic Alliances, Customer Success Management,Negotiation ,Team Management,P&L Management,MS Office, GTM Strategy, Vendor Management, Optimize Customer Lifecycle, Critical Thinking, Sales Operations,Digital Marketing
Overview
11
11
years of professional experience
Work History
Head of Sales & Business Development
Koncept Holiday
New Delhi
05.2022 - Current
- Managed sales and business development initiatives assuming final accountability to achieve sales, collection, market share and profitability targets
- Managed the entire P/L & Operations for North Region; Leading a team of 6 delivering a growth of 3x in B2B sales for international sector & 4x in Domestic sector via Up-sell and Cross sell
- Actively involved in evolving market segmentation and devising deeper market penetration strategies.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
- Defined regional sales strategies, developing and revising annual and quarterly sales plans for review by organizational leadership.
- Managed sales promotions and marketing strategies on major social media sites.
- Created and implemented effective marketing and sales strategies to increase customer engagement and revenue.
- Evaluated market data to develop and create business strategies and marketing plans.
- Managed budget allocation and resource utilization to maximize marketing ROI.
- Launched successful digital marketing campaigns that achieved goals for increased website traffic.
- Improved website visibility through development and implementation of SEO strategies.
- Tracked, reported and analyzed website analytics to drive strategy and improve user experience.
Senior Territory Manager
FabHotels
Gurgaon
02.2020 - 04.2022
- Managed P/L & Operations of West Region with a team of 25 (TSM's, ASM's, KAM's) ensuring B2B sales contributing positive gross margins and achieving targeted occupancy through upselling / cross-selling
- Instrumental in scaling corporate business from 0 to >8 cr M-o-M with a base of 18+ Enterprise accounts during Covid; Played vital role in setting “quarantine business” with Corporates
- Established strategic alliances & Corporate partnerships with Corporates of West Region; Responsible for setting up GTM Strategy that helped add NET 350+ sellable rooms in first month
- Responsible for defining the KPI's for the reportees; Conducted Daily Reviews for achievement of targets
- Introduced existing and new customers to FabHotel new SaaS product (TravelPlus - https://www.travelplusapp.com/) and helped move their existing offline operations to new platform
- Actively involved in contracting & price negotiation; Built and drove sustainable B2B/ B2C sales channel
- Responsible for streamlining the Account Receivables and Achieving the DSO Targets; Responsible for consistent Monthly Delivery with a High Mix Score and a special focus on New Account onboarding
- Prepared client & market mapping reports; Planning and forecasting monthly region sales & cashflow.
Sales Manager
OYO Rooms
New Delhi
02.2019 - 01.2020
- Responsible for Revenue maximization on Regional as well as National targets; Generated total business of 30 Lacs for Room Revenue in October and November'19; Overachieved the target by ~ 150% m-o-m.
- Among Top 30 performers PAN India; Led trainings/guidance sessions for new joiners.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Responsible for TA/Client escalation management; Interacted with Enterprise Travel Agents (TAs) and educated them about schemes & benefits of association with OYO.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Resolved customer issues quickly to close deals and boost client satisfaction.
Assistant Manager-Business Development
IRCTC
New Delhi
05.2016 - 02.2019
- Handled a team of 5 executives responsible for Domestic, International and LTC tour packages; Achieved Rs23 Cr (against target of Rs 2.5 Cr) from Air Ticketing & Tour Packages in 2017-18
- Following up on new business opportunities & setting up meetings; Communicating new product developments to prospective clients
- Liaison with different departments handling Operations, Accounts & Product development of packages.
- Continually maintained and improved company's reputation and positive image in markets served.
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
Senior Executive MTOL
Muthoot Fincorp Ltd
New Delhi
12.2014 - 05.2016
- Responsible for flight ticket and hotel booking, sales of tour packages for outbound travels
- Providing training to MFL branches about the travel products sold by MTOL department
- Handled a team of 8 executives serving 308 MFL branches; Achieved target of Rs 6.5 Cr in 2015-16;
- Awarded as the best supporting staff of MTOL for achieving targets in 2 consecutive quarters.
Co Founder
Best Travel Trips
Ghaziabad
12.2012 - 11.2014
- Generated revenue of ~ INR 1 cr in two years of business operations while serving ~800 clients.
- Involved in preparation and presentation of business pitch to clients; Successfully achieved target of serving more than 200 pax within 6 months of business inception.
- Coordinated ticketing as well as ground handling agents; Developed relations with vendors and hotel groups for Business Development; Signed 28 agents at both domestic and international level.
- Tied-up with local vendors for hotel, accommodation, transportation etc; Empaneled more than 38 hotels in different destinations at domestic level.
- Conducted target market research to scope out industry competition and identify advantageous trends.
Education
Post Graduate Diploma - Management
IITTM
New, Delhi 05.2011 - 2013.06
B Sc - Hotel Management
IHM
Gwalior 06.2007 - 2010.05
Timeline
Head of Sales & Business Development
Koncept Holiday
05.2022 - Current
Senior Territory Manager
FabHotels
02.2020 - 04.2022
Sales Manager
OYO Rooms
02.2019 - 01.2020
Assistant Manager-Business Development
IRCTC
05.2016 - 02.2019
Senior Executive MTOL
Muthoot Fincorp Ltd
12.2014 - 05.2016
Co Founder
Best Travel Trips
12.2012 - 11.2014
Post Graduate Diploma - Management
IITTM
05.2011 - 2013.06
B Sc - Hotel Management
IHM
06.2007 - 2010.05
Skills
Business development and planning
Similar Profiles
DIANA ROSIORDIANA ROSIOR
Part Qualified Accountant at E-koncept Ltd.Part Qualified Accountant at E-koncept Ltd.
LAMIDI OLATUNJ MICHEAL ELESHINLAMIDI OLATUNJ MICHEAL ELESHIN
IT Support Specialist at Grandrock Koncept EnterpriseIT Support Specialist at Grandrock Koncept Enterprise
SAHIL KUMARSAHIL KUMAR
BODYSHOP ASSISTANCE MANAGER at KONCEPT HYUNDAIBODYSHOP ASSISTANCE MANAGER at KONCEPT HYUNDAI
Vidhya SagarVidhya Sagar
Advisory Specialist Master at DeloitteAdvisory Specialist Master at Deloitte
Khushi BhatnagarKhushi Bhatnagar
Physiotherapist Intern at Shri Mahant Indiresh HospitalPhysiotherapist Intern at Shri Mahant Indiresh Hospital