Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management. Collaborative Key Account Manager with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals.
• Relationship Management: Developed and maintained strong relationships with key partners in the hospitality sector, ensuring consistent and proactive communication to assist with business development.
•Market Analysis: Conducted in-depth analysis of local market trends and drivers in the Hyderabad region, providing actionable insights for business growth and partner support.
• Optimization: Regularly engaged in performance calls with accommodation partners, ensuring optimal availability and competitive pricing for OYO customers.
• Expertise: Demonstrated thorough knowledge of OYO's products and services, effectively communicating their benefits and usage to partners.
• Development Initiatives: Identified and pursued opportunities for partners to enhance business performance, utilizing internal segmentation tools for prioritization.
• Generation and Follow-Up: Actively identified potential new partner leads, ensuring their progression through the sales funnel with diligent follow-up.
• Service Excellence: Addressed and resolved partner concerns related to customer service, prioritizing efficiency and satisfaction for all parties involved.
• Management and Participation: Played a key role in organizing and attending partner events, workshops, and webinars, enhancing partner engagement and network building.
1.Business Growth and Sales Achievement: Effectively contributed to business growth and consistently achieved sales targets as a Senior Business Development Associate at Byju's, demonstrating a strong ability to drive revenue and meet business objectives.
2. Strategy Development and Execution: Collaborated with cross-functional teams to develop and execute comprehensive sales strategies, resulting in significant revenue growth, showcasing my ability to work in tandem with various departments for organizational success.
3. Customer Engagement and Solutions: Excelled in engaging with customers to understand their unique educational needs, providing tailored learning solutions that enhanced customer satisfaction and educational outcomes.
4. Customer Relationship Management: Built and maintained robust relationships with customers, fostering loyalty and encouraging repeat business, underlining my commitment to long-term customer engagement and trust.
5. Communication and Problem-Solving: Utilized my excellent communication and problem-solving skills to efficiently address customer inquiries and concerns, ensuring a high level of customer service and satisfaction.
Key Account Management