Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

JAYASHEELA HARSHITHA

London

Summary

Results-driven professional offering executive support and expert team leadership to enhance business operations. Demonstrated ability to efficiently manage multiple tasks and priorities with meticulous attention to detail. Skilled in office management, accounting, database administration, vendor negotiations, and contract oversight. Recognized for delivering exceptional customer service and fostering effective team collaboration. Motivated self-starter eager to tackle new challenges with a strong work ethic, adaptability, and outstanding interpersonal skills. Proficient in working independently and quickly acquiring new competencies. Thrives in fast-paced environments, excels under pressure, and consistently achieves high-quality work at accelerated speeds.

Overview

7
7
years of professional experience

Work History

Assistant Project Office Manager

Crepe Affaire
London
09.2022 - Current
  • As a store manager, I am accountable for weekly and monthly sales targets and developing and implementing strategies to achieve them.
  • Effectively supervised and motivated a team of five sales associates to consistently meet performance goals.
  • Coordinated with suppliers to ensure timely and efficient delivery of inventory, meeting customer demands effectively.
  • Ensuring smooth daily operations while consistently delivering detailed weekly reports that led to a significant 20% rise in customer satisfaction levels.

Intern

itie Knowledge Solutions
Bengaluru
07.2017 - 08.2024
  • I acquired valuable experience in project planning and budgeting. I tracked the status of projects using Microsoft Planner and documented the ongoing projects.

Project Coordinator

CadMaxx Solutions
Bengaluru
10.2020 - 08.2021
  • Created a comprehensive project completion plan by analyzing the scope and objectives.
  • Completed thorough documentation of each project stage and produced detailed project reports.
  • Effectively communicated project goals and plans to team members and stakeholders.
  • Took charge of weekly team meetings and effectively relayed project progress to stakeholders.
  • Increased the project efficiency by 10%.
  • Performed ongoing evaluations of project documentation and effectively communicated findings to appropriate personnel.

Technical Service Engineer

Convergys India Services Private Limited
Bengaluru
07.2019 - 10.2020
  • Ensured the reliability of repaired systems by conducting quality assurance tests before returning them to international customers.
  • Executed optimization implementations to improve system performance.
  • Performed precise installations of operating systems, drivers, and software elements in alignment with International USA client preferences.
  • Timely resolution of software-related problems for US-based customers.
  • Identified root causes of system failures through in-depth problem analysis.

Intern

Hindustan Aeronautics Limited
Bengaluru
07.2018 - 08.2018
  • As an intern at Hindustan Aeronautics Limited, I designed a process to overhaul helicopter landing gear, streamlined the maintenance process, and prepared the documentation for the project. I employed a risk management tool to identify potential risks and develop mitigation strategies.

Education

Master of Science in Project Management -

University of Hertfordshire
United Kingdom
09.2022

Bachelors in Electronics and Instrumentation -

Visvesvaraya Technological University
India
08.2019

Skills

  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Planner
  • Resource allocation
  • Collaboration
  • Project planning
  • Administrative Support
  • Strong written and verbal communication
  • Time management
  • Ability to work independently
  • Proficient in using Google sheets and project management tools
  • Fluent written and oral English

Languages

English
First Language
kannada
Upper Intermediate (B2)
B2
Hindi
Intermediate (B1)
B1

Timeline

Assistant Project Office Manager

Crepe Affaire
09.2022 - Current

Project Coordinator

CadMaxx Solutions
10.2020 - 08.2021

Technical Service Engineer

Convergys India Services Private Limited
07.2019 - 10.2020

Intern

Hindustan Aeronautics Limited
07.2018 - 08.2018

Intern

itie Knowledge Solutions
07.2017 - 08.2024

Master of Science in Project Management -

University of Hertfordshire

Bachelors in Electronics and Instrumentation -

Visvesvaraya Technological University
JAYASHEELA HARSHITHA