Hemanth Kumar

Investigating transactions of retail customers with financial crime, money laundering, and terrorist financing concerns.

Filing Suspicious Activity Reports (SAR) for transactions exhibiting unusual trends.

Identifying areas for improvement and recommending changes to transaction monitoring processes.

Handled management information (MI) and performed data reconciliation.

• Investigating transactions of correspondent banking customers with financial crime, money laundering, and terrorist financing concerns.
• Filing Suspicious Activity Reports (SAR) for transactions exhibiting unusual trends
• Identifying areas for improvement and recommending changes to transaction monitoring processes.
• Handled management information (MI) and performed data reconciliation

• Executed customer onboarding by performing KYC processes
• Educated customers on diverse products and services
• Contributed to increasing sales of various health insurance packages
• Collaborated with channel partner to enhance sales planning processes

• Identifying and onboarding skilled life insurance agents
• Training the agents with various life insurance products and guiding them in the process of selling life insurance policies
• Oversaw documentation throughout customer onboarding process for insurance policies
• Conducting thorough customer due diligence on client profiles

• Executed customer onboarding by performing KYC processes
• Educated customers on diverse products and services
• Contributed to increasing sales of various life insurance packages
• Collaborated with channel partner to enhance sales planning processes

• Handling branch transactions for retail and corporate clients
• Conducted KYC onboarding process for new customers
• Contributing towards bank's sales target that includes products such as savings account, current account, fixed deposits, life insurance, etc
• Guided clients through procedures for personal and business loans
• Contributed to the bank's revenue growth through customer referrals