HEMANTH KUMAR A
Vellore
Summary
Seek Challenging Responsibilities in a Professional Environment where my Analytical Application Knowledge and Problems Solving Skills can be put in for the Mutual Growth of the Organization and Myself.
Overview
5
5
years of professional experience
Work History
Service Advisor
SUSEE MOTORS INDIA PVT LTD
VELLORE
11.2022 - Current
- Compiled reports detailing service volumes, product performance metrics, customer satisfaction ratings.
- Assisted with scheduling appointments for service work to be performed on vehicles.
- Tracked customer requests, comments, problems, issues and resolutions within designated systems.
- Inspected vehicles for needed repairs or maintenance services and advised customers accordingly.
- Followed up with existing customers regarding past services performed on their vehicles.
Assistant
Balaji - Accountant & Tax Consultant
VELLORE
12.2020 - 10.2022
- To File the GST Returns for Companies.
- To File the Income Tax Returns for clients (Salary, Business & Firm Cases).
Back-end Officer
Yamaha Showroom
11.2019 - 11.2020
- To Register the New vehicle in RTO Office.
- To make a Insurance for customers & Clinets.
Education
HSC - 12th -
Desia Matriculation Hr. Sec. School
01.2015
SSLC - 10th -
Madras Matriculation Hr. Sec. School
01.2013
B.E. AUTOMOBILE ENGINEERING -
Arunai Engineering College
Skills
- Computer Skills
- Customer Service
- Technical Support
- Customer Retention
- Customer consulting
- Process Improvements
- Handling Customer Complaints
- Work Order Interpretation
- Service Order Flow
- Customer Relationship Management
- Technical knowledge
Languages
- English
- Tamil
Personal Information
- Father's Name: Arunachalam
- Date of Birth: 06/20/98
- Nationality: Indian
- Marital Status: Single
Activities
- NSS Candidate and also Leader in College NSS Team.
- Leadership & Soft Skills Training at Erode Sengunthar Engineering College.
- National Service Scheme for 7 Days Special Camp " HEALYHY YOUTH FOR HEALTHY INDIA " at Thiruvannamalai.
Softwareproficiencies
- Tally Prime
- Tally ERP9
- AutoCAD
- Catia
- MS office
Hobbies and Interests
- Traveling
- Collecting Rare Coins
- Try to Learn New Things
- Cooking
- Music
Projects
Recreate the Sports Car with Old Bike Engine. Using a Bike Engine to create a Petrol Engine Sports Car.
Disclaimer
I sincerely declare that the facts provided in this resume are true and correct to the best of my Knowledge.
Timeline
Service Advisor
SUSEE MOTORS INDIA PVT LTD
11.2022 - Current
Assistant
Balaji - Accountant & Tax Consultant
12.2020 - 10.2022
Back-end Officer
Yamaha Showroom
11.2019 - 11.2020
HSC - 12th -
Desia Matriculation Hr. Sec. School
SSLC - 10th -
Madras Matriculation Hr. Sec. School
B.E. AUTOMOBILE ENGINEERING -
Arunai Engineering College