Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Hemanth NS

Hemanth NS

Chief Manager, Business Intelligence
Chennai

Summary

Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in managing employees and keeping efficient planning in accordance with quality standards. Applying creative and analytical approach to Tableau dashboards for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance. Currently Possessing Canadian PR and possible to relocate within 4months time period.

Overview

15
15
years of professional experience
7
7
years of post-secondary education

Work History

Chief Manager

TVS Credit Services
Chennai
01.2021 - Current
  • Currently working as a primary point of contact to oversee all the different aspects of BI implementation within the organization is aligning to the short-term & long-term goals of the organization
  • Ensure governance, propose & implement guidelines.
  • Held monthly meetings to create business plans and workshops to drive successful business.
  • Implemented and developed operational standards, policies and procedures.
  • Provided strong leadership to enhance team productivity and morale.
  • Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
  • Consolidated vendors and renegotiated contracts to optimize costs.

Project Manager

Digital Support and Customer Operations
Chennai
02.2014 - 01.2021
  • As part of, , the team is comprised of highly technical resources with diverse backgrounds in data warehousing, business intelligence, analytics, & CRM
  • The team is responsible for delivering data solutions & business insights to our stakeholders in Global Marketing
  • Work independently with business partners to understand reporting requirements & provide solutions that meet & exceed their expectation
  • Build BI solutions around Marketing Campaign Performance, Pipeline Data Analysis,
  • ROI Tracking, Lead & Opportunity Conversion Analysis, Advanced Key Report & Dashboard development
  • Involved in advance Campaign Performance Reporting & Dashboards for Senior Management, HP Marketing, worldwide management reports & dashboards that summarize business performance
  • Responsible for overseeing all design, error free delivery, measurement of direct marketing campaigns reporting, modeling, & ad-hoc analysis activities
  • Developed and initiated projects, managed costs and monitored performance.
  • Client Management - Manage client engagement independently
  • Projects handled: Aprimo Terradata Implementation: Key resource in transition & implementation of the Campaign Budget management application – Aprimo CRM Migration: Acted as a consultant for the system architecture & data migration project from Siebel to SalesForce.com

Asset Manager

Hewlett Packard
Chennai
09.2006 - 11.2009
  • Responsible for Data Quality, timeliness, and Completeness of the data available in the CInC (Country information capabilities) tool
  • Metrics on the CInC tool are steadily improving, when compared to Baseline
  • Pro-actively bring to notice potential problems, and participate in resolving issues faced with customers and bids are completed on-time
  • Creating Newsletters for the World wide group of Bid Management
  • To work in Business Requirement Document (BRD) to capture all the latest activities involved within the process, this will be rolled out to the World Wide group.

Supervisor (People Manager)

Hewlett Packard
Chennai
12.2003 - 09.2006
  • Responsible for the day to day Operational performance of a 58-member team
  • Conducting 1-1 across all the employees and doing the performance analysis on monthly basis
  • Key Responsibilities: Setting up goals for performance and deadlines in ways that comply with company’s plan and vision Organizing workflow and ensuring that employees understand their duties and delegated tasks
  • Monitoring Employee productivity and providing constructing feedback and coaching
  • Handling shifts model, seat utilization & infrastructure of a portfolio Responsible for the Workforce Management & providing reporting updates to the management.

Team Leader

Scope International
10.2002 - 11.2003
  • Handled credit card operations team about 10 people and responsible for their day-to-day activities.

Education

Master of Computer Applications - Computer Science

Bharathidasan University
Tiruchirapalli
06.2000 - 04.2003

Bachelor of Computer Science - Computer Science

University of Madras, D.B.Jain College
Chennai
06.1997 - 04.2000

Post Graduate in Data Science And Analytics - Analytics

Great Lakes
Chennai
06.2021 - 06.2022

Skills

Operations -People Management -Process Kaizen & Six Sigma -Interpersonal Skillsundefined

Accomplishments

  • Global Recognition for BI Transformation project, SPOS & Adhoc Reporting database.
  • Received Excellence Award for Process Re-engineering in Hewlett Packard
  • Received Performance & Spot awards for outstanding performance at Hewlett Packard
  • Achieved recognition for accomplishing automation projects on time within TVS Credit Services organization

Timeline

Post Graduate in Data Science And Analytics - Analytics

Great Lakes
06.2021 - 06.2022

Chief Manager

TVS Credit Services
01.2021 - Current

Project Manager

Digital Support and Customer Operations
02.2014 - 01.2021

Asset Manager

Hewlett Packard
09.2006 - 11.2009

Supervisor (People Manager)

Hewlett Packard
12.2003 - 09.2006

Team Leader

Scope International
10.2002 - 11.2003

Master of Computer Applications - Computer Science

Bharathidasan University
06.2000 - 04.2003

Bachelor of Computer Science - Computer Science

University of Madras, D.B.Jain College
06.1997 - 04.2000

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Hemanth NSChief Manager, Business Intelligence