Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hemanth Kumar Lakanam

Salesforce Administrator
VIJAYAWADA

Summary

Certified Salesforce Administrator with a professional experience of 2 years as a Salesforce Administrator considering extensive involvement in Salesforce CRM integration and support for 2years. Proficient in requirement analysis, relationship management skills, and strategic planning.

Overview

2
2
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work History

Salesforce Administrator

Tata Communications
Bangalore
10.2022 - Current
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Improved operations through consistent hard work and dedication.
  • Developed team communications and information for meetings.
  • Working closely with the marketing and sales team to monitor new product launches and campaigns.


Salesforce Administrator

AVKS Consulting private limited
Hyderabad
04.2021 - 09.2022
  • Creating user groups, configuring workflows, sharing rules, and record-level permissions to manage to share access among
    different users.
  • Implemented minor enhancements on standard objects like
    Campaigns, Leads, Accounts, Contacts, Dashboards, and Reports.
  • Modified databases to meet needs and goals determined during planning process.
  • Have many responsibilities like developing reports, resetting passwords to maintain data quality, adding fields and running backups to ensure stakeholders use Salesforce correctly
  • Excellent knowledge of the structure of the administration and several business activities related to it to make sure that he can maintain good relationships with essential groups.
  • Project Management Skills, along with analytic skills, is essential for salesforce administrator for making desired changes and structured customizations.
  • Having Good Management and Communication skills is beneficial for the career of a salesforce administrator.
  • Support over 250+ users and others throughout the organization as Salesforce Admin.
  • Managed the Salesforce platform by monitoring the end-users ongoing support requests and administrative needs.
  • Worked on configuring Workflows, and Process Builder based onrequirement logic.
  • Keeping track of sales targets, being a major point of contact for any sales queries, and managing customer data.
  • Integrated Locus, Bizom, Delight, and other cloud-based tools with Salesforce to satisfy business needs.

Education

MBA - HR & Marketing

Koneru Lakshmaiah University
Vijayawada
06.2017 - 05.2019

BBA - Business Administration And Management

Koneru Lakshmaiah University
Vijayawada
06.2014 - 05.2017

Skills

Organization and Time Management

undefined

Certification

Salesforce Administrator(ADM-201)

Timeline

Salesforce Administrator

Tata Communications
10.2022 - Current

Salesforce Administrator

AVKS Consulting private limited
04.2021 - 09.2022

MBA - HR & Marketing

Koneru Lakshmaiah University
06.2017 - 05.2019

BBA - Business Administration And Management

Koneru Lakshmaiah University
06.2014 - 05.2017

Similar Profiles

CREATE PROFILE
Hemanth Kumar LakanamSalesforce Administrator