Hemanth Kumar R
Bangalore
Summary
Dynamic leader with a proven track record at Sobha Limited, adept in strategic planning and team management. Excelled in enhancing competitive positioning and achieving sales targets through exceptional communication skills and analytical prowess. Demonstrated adaptability and critical thinking in fast-paced environments, significantly improving operational efficiency and customer satisfaction.
Overview
11
11
years of professional experience
Work History
General Manager of Operations
Winterberry Dreamspace LLP
BANGALORE
12.2023 - Current
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit.
- Ticketed, arranged and displayed merchandise to promote sales.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Trained new staff on company policies and procedures for sales transactions.
- Assisted with training new staff members on company policies and procedures.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Guided management and supervisory staff to promote smooth operations.
- Created schedules and monitored payroll to remain within budget.
Project Head
NIKHAR ESTATES LLP
01.2020 - 12.2023
- Handling the Land documents (Khata, Mutations, Conversion Orders.EC, Flat EC) and filing the returns to RERA and submitting the quarterly reports to RERA
- Negotiation with the vendors on the civil materials
- Handling the civil engineering team for flat modifications
- Handling the Pre-sales team for the site visits with prospective clients
- Maintaining proper sales and performance records
- Negotiating and closing the deals
- Achieving sales targets
- Handling the sales of 7 members of sales team
- Marketing activities from all the digital portals
- Handling the channel partners team
- Taking care of end-to-end formalities booking to registration
- Disbursement follow up with banks
- Registrations and Khata Transfers to the Customers
Assistant Manager Sales
Sobha Limited
01.2017 - 01.2020
- Follow up with the customers for site visit
- Handled a pre-sales team to generate the leads
- Posting the ads in multiple sites to get the leads
- Handling the pre-sales team of 21 members
- Creating a BIP for the Bookings
- Coordinating with pre-sales and sales team for closing
- Arranging the weekend visits to the site
Pre-sales Executive
Sobha Limited
01.2014 - 01.2017
- Making calls to customers for fixing appointments for site visits
- Once the lead is qualified defined a process to ensure every qualified lead is aggressively followed for site visits
- Guiding and explaining project detail to the customers
- Regular Follow up with customers for the booking
- Property listing on the web portal and generating leads
- Making good relations with the back office
Education
Degree -
Bangalore University
01.2017
P. U.C -
Bangalore University
01.2014
S.S.L.C -
Board of Secondary Education
01.2012
Skills
- Good communication and interpersonal skills
- Good leadership qualities
- Team player
- Self-motivated
- Adaptability and flexibility in working environment
- Good analytical power
- Comprehensive problem-solving abilities
- Critical thinking
- Cultural awareness
- Organization and time management
Hobbies and Interests
playing cricket
Disclaimer
I hereby declare that the above-mentioned particulars are true to the best of my knowledge and belief.
Languages
- English
- Kannada
- Telugu
- Tamil
Personal Information
- Father's Name: Ravi Kumar
- Date of Birth: 03/12/96
- Nationality: Indian
- Marital Status: Single
Timeline
General Manager of Operations
Winterberry Dreamspace LLP
12.2023 - Current
Project Head
NIKHAR ESTATES LLP
01.2020 - 12.2023
Assistant Manager Sales
Sobha Limited
01.2017 - 01.2020
Pre-sales Executive
Sobha Limited
01.2014 - 01.2017
Degree -
Bangalore University
P. U.C -
Bangalore University
S.S.L.C -
Board of Secondary Education
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