Traveling
Hemanth N
Cluster Manager (Senior Executive – LM Operations)
Byrathi Hennur Main Road Bangalore,Karnataka Bangalore
Summary
My proactive in excellent networking, monitoring skills and ability to develop team handling in operation process at smother manner has resulted in positive conversions as a win. Highly organised, energetic and flexible with leadership qualities which have been exercised through experience. Having a proven track record to motivate staff’s to work together and to achieve targets and improve efficiency.
Currently wanting to associate with the progressive organisation that gives me scope to enhance my skills according to the latest trends With the team and dynamically works towards the growth of the organisation.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
2
2
Certifications
5
5
Languages
Work History
Executive Team Leader, Logistics Internship
Sindhucargo Pvt.Ltd
Bangalore
02.2015 - 05.2016
- Preparing orders list and by processing requests and supply orders,materials, packing boxes and Maintains truck or van by completing preventive maintenance requirements and arranging Delivery and connection point
- Maintain inventory controls by collecting stock from locations Eg :- FM Hubs
- Provides quality service to vendors by following organization standards
- Preserves safe and clean work environment by keeping workstations neat
- Promotes clean shipping supply by complying with procedures, rules, and regulations
- Completes deliveries by truck or van to and from vendors
- Stores reports and Data by entering required information.
- Received and processed stock into inventory management system.
Team Leader
Ecom Express Pvt.Ltd
Bangalore, Karnataka
07.2017 - 02.2018
- Monitoring Daily operating for clearance of Load.
- Maintain day to day In Bound and out bound records for Tracking purpose
- Built strong and Good relationships with the staff and maintain daily Work Flow with out any fluctuation.
- Participate in cross-functional team-building activities.
- Solve customer complaints and escalation in given Time.
- Maintain Cash Ledger for day to day collection purpose.
Team Leader
Vulcan Express Pvt.Ltd
Bangalore
02.2018 - 06.2019
- Tracked orders and notified customers of status or potential delays.
- Collecting Cash from Rider’s at end of the day, and deposit the same as per the previous day delivered cash collection data.
- Respond to customer request for product and clear customer escalations and requests.
- Planning staff’s according to Pin code and Area wise. And clearing the load on priority.
- Picked supplies and filled packages under given time.
- Maintained damaged goods records, backorder and applicable regulatory reporting.
Hub In-charge (Branch Manager)
Shadowfax Technologies Pvt.Ltd
Bangalore
06.2019 - 11.2022
- Maintaining Hub Operations and Receiving Forward load and segregating as per Pincode.
- Planning staff’s according to Pin code and Area wise
- Clearing the load on priority before the TAT.
- Respond to customer request for product and clear customer escalations and requests
- Check the Cash from Rider’s at end of the day for next day deposit and deposit the same as per the previous day delivered cash collection data.
- Maintain stock and Hub Inventory Tally day to day.
- Check operational risks while organizing data to forecast performance trends.
- Observed each employee's individual strengths to improve areas of weakness.
- Train new employees on proper protocols and customer service standards.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Kept corporate departments and customers updated on critical shipments.
- Coordinated driver dispatch to accomplish daily delivery requirements.
Cluster Manager (Senior Executive – LM Operations
BUSYBEES LOGISTICS SOLUTIONS PRIVATE LIMITED
Banaglore , Karnataka
12.2022 - Current
- Handling 15 delivery center's on average 25000 forward orders for daily operations at LM.
- Planing and executing Bangalore Last mile delivery operations and maintain FIFO for Critical locations.
- Audit Compliance – Ensuring Zero Missing in Scan tally, COD Deposition/Fake updating / wrong deliveries product mismatching or missuses.
- Act as the point of contact between Executives and CLT/CST/clients.
- Manage day-to-day operations of team including logistics, resource/equipment planning, staffing, quality and Suggesting more efficient ways to run the operation during critical situations
- Planning & building network, executing Hub Operations & Last mile Operations across the Cluster.
- Create regular reports for Performer and non Performer and update internal data base. Replacing non Performers develop new branched in the Region for smother operations.
- Highlighting open issues/observations at branch level and plan to resolve & to ensure resolution and closure.
- Managing vendor/Manpower relations as the main source of Lastmile.
- Tracking and maintaining Performance data for weekly review meeting.
Education
High School Diploma -
UNITED PUBLIC SCHOOL
BANGALORE 03.2002 - 02.2012
Associate of Science - Commerce CEBA
Bangalore City College
Bangalore University 2012.05 - 2014.04
BBA - Management Studies
Koshy's Group of Institution
Bangalore 07.2014 - 05.2017
Additional Course Logistics (internship Course) - Logistics And Materials Management
Sindhu Cargo Pvt.Ltd
Bnagalore 02.2015 - 05.2016
Skills
Written Communication
undefinedCertification
Sindhu Cargo Pvt.Ltd
Additional Information
Father Name : Nataraj M
Date of Birth : 16-JULY-1996
Gender : Male
Nationality : Indian
Interests
Listening Songs
Photography
Timeline
Cluster Manager (Senior Executive – LM Operations
BUSYBEES LOGISTICS SOLUTIONS PRIVATE LIMITED
12.2022 - Current
Hub In-charge (Branch Manager)
Shadowfax Technologies Pvt.Ltd
06.2019 - 11.2022
Team Leader
Vulcan Express Pvt.Ltd
02.2018 - 06.2019
Team Leader
Ecom Express Pvt.Ltd
07.2017 - 02.2018
Motherland Garments Pvt Ltd
04-2017
Sindhu Cargo Pvt.Ltd
05-2016
Executive Team Leader, Logistics Internship
Sindhucargo Pvt.Ltd
02.2015 - 05.2016
Additional Course Logistics (internship Course) - Logistics And Materials Management
Sindhu Cargo Pvt.Ltd
02.2015 - 05.2016
BBA - Management Studies
Koshy's Group of Institution
07.2014 - 05.2017
Associate of Science - Commerce CEBA
Bangalore City College
2012.05 - 2014.04
High School Diploma -
UNITED PUBLIC SCHOOL
03.2002 - 02.2012
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