Hemaraj K
Bangaluru
Summary
Dynamic professional with a proven track record at Secure Value India Ltd, excelling in operational analysis and strategic planning. Expert in process improvement and team supervision, I have successfully led cross-functional initiatives that enhanced efficiency and resolved complex customer issues, fostering a culture of innovation and effective communication.
Overview
19
19
years of professional experience
Work History
Officer ATM
CMS SECURITAS LTD
BANGALURU
12.2005 - 02.2025
- Monitored operations and reviewed records and metrics to understand company performance.
- Maintained positive working relationship with fellow staff and management.
- Supervised subordinate staff in carrying out daily duties and activities.
Reconciliation Senior Executive
SECURE VALUE INDIA LTD
Bengaluru
07.2017 - 10.2024
- Developed and implemented strategic plans to achieve company objectives.
- Coordinated cross-functional teams to streamline processes and improve efficiencies.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Reviewed completed work to verify consistency, quality, and conformance.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Education
High School Diploma -
Govt Middle School
Holenarsipur04-1993
Skills
- Operational analysis
- Process improvement
- Data reconciliation
- Team supervision
- Strategic planning
- Cross-functional coordination
- Employee training
- Customer resolution
- Innovation implementation
- Effective communication
- Problem solving
- Investigation leadership
- Evidence analysis
Languages
Kannada
First Language
English
Intermediate (B1)
B1
Hindi
Advanced (C1)
C1
Timeline
Reconciliation Senior Executive
SECURE VALUE INDIA LTD
07.2017 - 10.2024
Officer ATM
CMS SECURITAS LTD
12.2005 - 02.2025
High School Diploma -
Govt Middle School
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