To learn new things, to explore the world and food
Hemashri Sanyashiv
Thane
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
Work History
IT Officer
Godrej Agrovet LTD
Mumbai
09.2021 - Current
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
- Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Oversaw development and implementation of improvements to support and network operations.
- Oversaw IT department operations and training.
- Created and terminated user's accounts from start to finish in business applications.
- Handling ITSM SOLMAN Ticketing tool- Creating end users, L1 support and L2 support by assigning relevant roles in SAP.
- L1 Support for ITSM Ticketing tool issues
- L1 support for mobility business applications.
- Trainings on ITSM SOLMAN ticketing tool, business applications for newly onboarded employees.
- Handling Travel Management System web portal of company. L1 support,giving access of portal,conducted trainings and part of giving access of TMS to various business units (Maxximilk, GTFL, ASTEC Life sciences etc.
- Creating Vendors and customers in SAP ECC environment
- Experience in project management of business application. Requirement gathering, conducted meetings between business, developers and SAP consultants, keeping track of project development,successfully delivered project to business.
Education
Bachelor of Science - Computer And Information Sciences
Rashtriya Mahavidyalaya
Chalisgaon 06.2004 - 04.2007
Master of Computer Applications - Computer And Information Sciences
North Maharashtra University
Jalgaon 06.2007 - 04.2010
Skills
Documentation and reporting
undefinedInterests
cooking, singing, travelling
I am a good cook especially in traditional, italian and mexican food. I had a youtube channel with a name hema's cook and travel book to show various food and travel vlogs. Explored New York, San Francisco, Texas, Arkansas in USA. Explored Abu dhabi and Dubai and have many plannings in future to explore the world. I am a good singer.
Timeline
IT Officer
Godrej Agrovet LTD
09.2021 - Current
Master of Computer Applications - Computer And Information Sciences
North Maharashtra University
06.2007 - 04.2010
Bachelor of Science - Computer And Information Sciences
Rashtriya Mahavidyalaya
06.2004 - 04.2007
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