HEMAYA Santhosh JAYEN

Yantra Labs – Chennai, India / Remote

• Built and maintained microservices for CRM tools used by healthcare and educational institutions.
• Designed and developed secure REST APIs, implemented with Node.js, Express, Prisma (MySQL), and Mongoose (MongoDB).
• Integrated dynamic front-end components using React and Tailwind CSS, enhancing user interaction and scalability.
• Worked in an Agile environment, delivering features such as user onboarding, document management, and WhatsApp notifications.
• Implemented robust validation and error-handling layers using Zod, ensuring production-grade quality.

• Designed and produced 6+ ad creatives per day in multiple formats tailored for regional and national tabloids, ensuring timely delivery across tight publication schedules.
• Created over 200+ static and animated assets using Adobe Creative Suite and Adobe Animate CC, contributing to major client campaigns across web, mobile, and print.
• Ensured brand consistency while adapting layouts for 10+ media formats, resulting in a 30% increase in cross-platform visual coherence and campaign recall.
• Collaborated with UX and marketing teams to implement real-time feedback, enhancing visual engagement and reducing client revision cycles by 35%.
• Developed interactive prototypes and mockups for enterprise clients, cutting concept approval time by 25% and streamlining client onboarding.
• Played a key role in brainstorming and executing creative concepts, with 12+ campaign ideas adopted for Fortune 500 clients’ advertising strategies.

• Supported senior designers in conducting user experience research to better understand how customers interacted with digital products and services, contributing insights that shaped design direction.
• Assisted in creating visual concepts and mood boards to communicate ideas that inspired and informed both internal teams and client stakeholders.
• Designed logos, product packaging, and marketing materials for small- to mid-sized businesses, ensuring visual appeal and brand alignment.
• Helped build brand identities from scratch, contributing to the development of logos, color palettes, and typography systems under the guidance of lead designers.

• Installed and configured robust software systems, ensuring seamless operations and reliability that minimized downtime by 40%, considerably boosting end-user satisfaction and amplifying overall productivity by 30%.
• Supervised and optimized network systems, promptly addressing 95% of service requests within one hour, thereby enhancing system performance and elevating the user experience for over 300 end-users and stakeholders.
• Authored comprehensive technical documentation, facilitating effective knowledge sharing and significantly reducing resolution time by 25%, which improved overall support efficiency and greatly enhanced collaboration.
• Trained new support team members on procedures and systems, fostering a collaborative team environment.