Mission-focused Scrum Master with extensive experience coaching and mentoring highly skilled teams. Bilingual professional with more than 4 years of experience delegating tasks and managing projects in IT and Insurance Industries.
Provided effective collaboration, facilitation, servant-leadership, problem solving and engineering solution skills to support the Agile-SCRUM Framework.
Ability to develop a strong working relationship with Project managers and aid in ensuring all work is visible and tracked.
Facilitated Scrum, XP, Agile, and SAFe rituals including Daily Stand Up, Sprint Planning, Sprint review, Retrospective, Backlog Refinement, and Inspection.
Ability to organize the backlog of the team and help break down Epics into Features, Stories, and Tasks.
Coordinated with Product Owners to ensure team execution and performance are aligned with business objectives.
Lead and performed User Acceptance Tests (UAT) to verify customer value.
Collaborated with other managers to build an agile culture in teams.
Thorough experience in Agile Techniques such User Stories, ATDD, TDD, BDD, Continuous Integration, Testing, Pairing, Automated Testing, Agile Games.
Strong analytical skills, proficient in Excel skills including financial scenario analysis.
Translated business requirements into functionality to assess risk, feasibility, opportunity, business impacts of various solutions.
Worked closely with business partners to define strategies for technical solutions, determine requirements, and develop functional designs based on the analysis of business needs, objectives, and existing systems.
Overview
7
7
years of post-secondary education
4
4
years of professional experience
Work History
Scrum Master
Marsh & McLennan Companies
Hoboken, NJ
08.2019 - Current
Working with IT leadership team including other Scrum Masters, Engineering Managers, Project Managers to upgrade the existing EBS systems to a more robust solution.
Driving Scrum team progress to overcome obstacles and realize success throughout life of each sprint.
Coaching teams in Agile practices and provided necessary training to create positive mindset to Agile frameworks.
Supporting the engineering team in the delivery and execution of committed goals, as well as coaching the team on industry-standard Agile-Scrum processes and ideas.
Supporting and educating the Product Owner, especially with respect to defining and prioritizing the product backlog.
Ensuring transparency into the team’s work through the Sprint backlog, burndown charts, and other Agile matrices.
Ability to define functional, operational, and system requirements to identify and mitigate risks on programs.
Using analytical techniques, tools, and methodologies for problem solving, solution development, and mission analysis.
Working closely with other Scrum Masters to identify inter-team dependencies, escalate impediments, and share team learnings across the Project Execution unit.
Proactively identifying and removing impediments that interfere with the ability of the team to deliver the Sprint commitments.
Ability to hold the team(s) accountable to their internal processes, like acceptance criteria, as well as relevant organizational standard.
Strong experience of SQL, MySQL, Oracle EBS Modules, MS Excel (V-lookups, Pivot tables, Sum if formulas, and Macros), MS Access, and MS Word.
Working on Oracle EBS modules like General Ledger, Accounts Receivables, Accounts Payables, Inventory, Telesales, and Order Management.
Collaborating with product teams and developers to improve efficiency and effectiveness of testing product quality to deliver successful product release.
Demonstrating a combination of business knowledge and technical expertise with strong analytical and problem-solving skills.
Scrum Master
AMG Technology
Emerson, NJ
08.2018 - 07.2019
Conducted the Daily Scrum meetings of the Agile project team and partnered with the product owner to lead the team.
Coordinated solution implementation and delivery with other Scrum Masters and external teams.
Ability to remove impediments to the ability of the team to deliver and focused on progress of the Agile project team.
Experienced in working with JIRA, including creation, and managements of Epics and Releases including experience with PI planning and management.
Quality Assurance, ensure that all applicable change requirements are satisfied.
Experiences in documentations of system and business requirements, specifications, business process analysis, JAD sessions, and impact analysis.
Specified requirements which ensured that the documentations of the requirements is in a layout and format that can be easily shared with and understood by the stakeholders.
Validated and verified requirements to make sure that the business needs are being addressed and approved by the stakeholders.
Supported and modeled solid financial as well as ad hoc requests from business partners.
Conducted and monitored all agile quadrants – Unit Testing, Smoke Testing, Exploratory Testing, UAT, and Performance Testing.
Knowledge of database architecture and data modeling principles and techniques.
Modify, Run, and Update on SQL queries on different data sets and create reports for upper management.
Market Researcher
Florida Institute of Technology
Melbourne, FL
01.2017 - 05.2017
Devised questionnaires, surveys and open forum discussions to generate real-time data collection from target demographic.
Utilized diverse research techniques and online or published data collection tools to amass key information or statistics, supporting business objectives.
Informed supervisors and company leaders on markets and regional sales needs to best meet customer needs and maximize revenue.
Created documentation outlining research findings for use by project managers, customers and other marketing staff to make accurate decisions about future plans.
Tracked key metrics and developed spreadsheets and data models.
Forecasted marketing trends based on previous data to adjust campaigns and maximize sales.
Worked in a team of 6 where I interact with people with collecting and analyzing data and information of surveys of different events efficiently, which helped the company to make informed political, social, and economic decisions.
Worked with the sales team to recommend the best research approach in our quotes and proposals.
Participated in client calls and meeting with our sales team to identify new survey project opportunities.
SAP HCM Consultant
Orion-Computech PVT. LTD
Ahmedabad, India
02.2016 - 12.2016
Executed SAP ERP HCM standard solution as well as prepared and support in training the modules PA, OM, and RC HCM.
Improved Cluster Configuration PA to store payroll calculations.
Adaptation of standard programs including company code PA, Payroll driver, Remuneration Statement, Bank Transfer, posting to Accounting.
Achieved customer relationship management with clients, related to implementation and project management.
Successive work along with every Logical Database like Info-sets, Ad-Hoc Query, SAP Query, Payroll and Time management Info-types, Time Manager Workplace, hoc projects.
Development of the interface to update the organizational structure in SAP and extensions to standard Infotypes.
Helped to create various training documents to assist clients with SAP HCM implementations.
Prepared cost quotes, cost manufacturing and cost setting on annual basis for product.
Experience with full life-cycle ERP implementations.
Knowledge of business and financial processes such as HR, Absence and Attendance quotas, Payroll Functions.
Business Analyst
Oritech Solutions
Ahmedabad, India
07.2013 - 06.2014
Designed report and product specifications by meeting with stakeholders with designing mock-ups, and developing detailed specifications about their goals, motivations, constraints, risks, and operating environment.
Designed metric specifications by reading and investigating business requirements, data alignment, and delineating measure logic.
Elicited data to determine if information can be rationalized into simple, consumable design specifications, and executed SQL Queries to verify findings.
Collaborated with customers, customer management, and Subject Matter Experts to help define product direction and proposed new product solutions with experience in developing and creating KPI and metrics based off findings.
Elicited requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, user stories, use cases, scenarios, business analysis, task, and workflow analysis.
Worked and coordinated with project owner and project manager to establish schedules, project tasks, and deadlines.
Identified testing scenarios and documented test cases, executed tests.
Ability to stay flexible on design and implementation within an agile process while keeping the project/release on track.
Produced, implemented, and maintained Business Requirement Documents (BRD), Functional Requirement Document (FRD), Non-Functional Requirement Documents (NFRD), System Requirements Specification (SRS).
Managed client relations and communicate with them to fulfill their requirements through Agile methodology, business process analysis and developed through structured documentation of business systems.
Education
MBA - Management
Florida Institute Of Technology
Melbourne
01.2017 - 07.2018
Certification - SAP ERP FI - Financial Accounting
SAP
03.2017 - 06.2017
Certification - SAP ERP HCM - Human Resources Management
SAP
02.2016 - 07.2016
Master of Science - Systems Engineering
Florida Institute Of Technology
Melbourne
08.2014 - 12.2015
Bachelor of Science - Electrical and Electronics Engineering