HEMRAJ BAIRWA
Bagru
Summary
With over three years of leadership experience in retail operations management, I have a proven track record of driving sales growth, optimizing inventory, and enhancing customer satisfaction. I excel at team development and am passionate about delivering exceptional service.
Overview
6
6
years of professional experience
Work History
Store Manager
Madura fashion and Lifestyle (MFL-Franchisee)
Bagru
12.2021 - Current
- Company Overview: Peter England
- Managed store operations, ensuring compliance with policies and procedures.
- Maintain outstanding store conditions and visual merchandising standards.
- Propose innovative ideas to increase market share
- Deal with all issues that arise from staff or Customer.(Complaints)
- Ensuring high levels of Customer satisfaction through excellent Service
- Attended meeting with head office to assist in developing store strategies, such as sales awareness and growth
- Monthly target splitting in to sales team, and tracking everyday
- Conducted staff assessments to evacuate potential growth, improvements required and training needed
- Preparation of monthly Closing reports
- ( Sale, Stocks, Expenses, CRM, )
Customer Service Associate
Reliance Retail ltd. (Trends)
Jaipur
02.2019 - 12.2021
- Company Overview: Trends Retail Store
- Employed effective Sales And upselling techniques to increase average sale amount
- Promoted sales and special offers for discounts and merchandise options
- Showcased product features and benefits to drive sales
- Explained products' benefits and value, engaging customers in new stock to drive sales
- Created retail displays to highlight particular products and drive sales according to corporate strategy
- Promoted new product releases and limited edition items to drive sales
- Responded to department emails, promptly following up and forwarding requests to relevant employees
- Managed employees requests regarding human resources issues rules and regulations
- Created complete records for new hires
- Compiled personnel data and generated reports for senior HR staff
Education
B.A. -
M.D.S. University Ajmer
Ajmer01.2018
12th -
RBSE
01.2015
10th -
RBSE
01.2013
Skills
- Personnel development
- Process Optimization
- Strategic Promotional Planning
- Database Administration
- Goals and performance
- Efficient Cash Processing
- Profit Enhancement
- Performance Metrics Analysis
- Leading staff meetings
- Retail Product Presentation
Salary
Negotiable
Languages
- English
- Hindi
Hobbies and Interests
Listening Music
Additional Qualifications
- Retail Sales Associates From N.S.D.C.
- RS-CIT From V.M.O. University Kota.
- MS office, Internet Applications.
Personal Information
- Father's Name: Sh. Bhairu lal Bairwa
- Notice Period: Negotiable
- Date of Birth: 05/08/98
- Marital Status: Unmarried
Disclaimer
I hereby declare that the above mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.
Timeline
Store Manager
Madura fashion and Lifestyle (MFL-Franchisee)
12.2021 - Current
Customer Service Associate
Reliance Retail ltd. (Trends)
02.2019 - 12.2021
B.A. -
M.D.S. University Ajmer
12th -
RBSE
10th -
RBSE
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