Hena Shafiq
Data Transformation Analyst
Kashmir
Summary
A goal-oriented, inquisitive and methodical research analyst with 3 years of experience in data research. Excellent communication, presentation, and negotiation skills. Experience of working with global and regional teams. Dependable with ability to succeed under pressure, deliver excellence, and establish genuine relationships. A team player with effective interpersonal communication skills and a strong work ethic.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
Work History
Data Transformation Analyst II
S&P Global, Inc
04.2023 - Current
- Working closely with clients to understand their business requirements and provide solutions as per our workflow guidelines
- Root cause analysis of various errors committed by operations teams and analyzing the type of client queries they lead to
- Also, working on eliminating such errors from grass root level
- Conducting policy refresher sessions at the team level, to brush up concepts of other team members
- Working on SalesForce cases from clients to explain and update data in our databases
- Working on projects to streamline the workflow in the team
- Collaborations with teams from other domains to synchronize the data, throughout the database.
Data Analyst
08.2020 - 03.2023
- Working in internal as well as external client queries process, providing essential intelligence and troubleshooting client concerns as per set guidelines
- Providing training to new joinees on various processes and mentoring them throughout
- Reviewing work of mentees on a regular basis
- Expertise on CapitalIQ, CapitalIQ Pro, Xpressfeed tables and Sanctions products
- Finding data inconsistencies and being part of various projects to do away with them and make the data logically consistent
- Creating & presenting dashboards for depicting the status of various BAU processes
- Analyze data to derive meaningful insights and provide appropriate solutions
- Working on corporate structures, parent-subsidiary relationships, IPOs, mergers & acquisitions, and investment related details of the companies
- Basic profiling of companies – company history, status, type, country of incorporation etc
- Maintenance and enhancement of existing database specifically with respect to S&P 1600 , New Issuers Process
- Performing financial and business data research, analysis and data extraction as per workflow guidelines
- Create excel dashboards providing insights of team performance based on key performance indicators.
Account Executive
Rooman Technologies Pvt. Ltd
Bengaluru
10.2017 - 05.2018
- Create detailed business plans designed to attain predetermined goals and quotas
- Working with account planners to devise a campaign that meets the client’s brief and budget
- Negotiating with clients, solving any problems, and making sure deadlines are met.
Education
MBA - International Business
Jamia Millia Islamia
01.2018 - 04.2020
Bachelor Business - Administration
University of Kashmir
01.2014 - 04.2017
Skills
Microsoft Excel
Timeline
Data Transformation Analyst II
S&P Global, Inc
04.2023 - Current
Data Analyst
08.2020 - 03.2023
MBA - International Business
Jamia Millia Islamia
01.2018 - 04.2020
Account Executive
Rooman Technologies Pvt. Ltd
10.2017 - 05.2018
Bachelor Business - Administration
University of Kashmir
01.2014 - 04.2017
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