Henna Mohammed Salim

Customer-minded professional committed to safety and service. Knowledgeable and polished with excellent communication and writing skills. I believe that I have been developed as a persuasive communicator with exceptional relationship management skills and the ability to relate to people at any level of business. I believe I am highly adroit at learning new concepts quickly, working well under pressure and communicating ideas clearly and effectively; possessing valuable insights, keen analysis and team approach to implement best practices to achieve business excellence. In pursuit of a challenging role in any relevant industry that will leverage my skills & experience for fulfilling organizational and career goal. Commended for consistently driving team success with knowledgeable enforcement of company procedures and skillful personnel training.

• Attended voluntary trainings and workshops
• Customer Relations - Earned highest marks for customer satisfaction, company-wide.
• Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
• Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
• Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.