Henry Barrier III
Mishawaka
Summary
Dynamic professional with extensive experience at AT&T, excelling in fiber optic splicing and customer service. Proven ability to troubleshoot and maintain telecommunications equipment, ensuring optimal network performance. Recognized for enhancing team collaboration and implementing effective solutions, contributing to improved service delivery and client satisfaction.
Overview
14
14
years of professional experience
Work History
Premises Technician
AT&T
06.2021 - Current
- Assisted in installation and maintenance of telecommunication equipment.
- Conducted routine inspections to ensure compliance with safety standards.
- Supported troubleshooting efforts for network connectivity issues.
- Learned operation of specialized tools and equipment used in installations.
- Collaborated with team members to effectively complete service requests.
- Adapted quickly to new technologies and processes within the role.
- Provided exceptional customer experiences while installing or repairing services in both residential and commercial settings.
- Ability to splice fiber optic cable.
Registered Behavior Technician
Journeys Autism Center
01.2020 - 06.2021
- Implemented individualized treatment plans for clients with autism, ensuring consistent application of behavioral strategies.
- Assisted in data collection and analysis to track client progress and inform treatment adjustments.
- Supported clients in skill acquisition through structured activities and positive reinforcement techniques.
- Acquired RBT Certification
Forge Press Operator
Eaton Corporation
09.2017 - 12.2019
- Operated forge presses to produce high-quality components, ensuring compliance with safety standards.
- Monitored production processes and adjusted settings for optimal performance and quality assurance.
- Conducted routine maintenance on forging equipment to minimize downtime and enhance operational efficiency.
- Collaborated with team members to streamline workflows, resulting in improved production timelines.
General Manager
Steak and Shake
02.2012 - 04.2015
- Oversaw daily operations, ensuring high standards of food quality and customer service.
- Developed staff training programs to enhance team performance and retention rates.
- Implemented cost-control measures, optimizing inventory management and reducing waste.
- Fostered a positive work environment, promoting teamwork and collaboration among staff.
- Streamlined scheduling processes, improving labor efficiency and reducing overtime expenses.
- Conducted regular performance evaluations, providing constructive feedback to employees.
- Handled interview and onboarding process for new employees.
Education
Adams High School
South BendSkills
- Fiber optic splicing
- Hand tool proficiency
- Customer service experience
- Management experience
- Wireless networking
- Network configuration
- Telecommunications
- Equipment troubleshooting
- Preventative maintenance
- Ladder safety
- Cable installation
- Signal testing
- Troubleshooting and repair
- Installation and maintenance
- Safety awareness
Timeline
Premises Technician
AT&T
06.2021 - Current
Registered Behavior Technician
Journeys Autism Center
01.2020 - 06.2021
Forge Press Operator
Eaton Corporation
09.2017 - 12.2019
General Manager
Steak and Shake
02.2012 - 04.2015
Adams High School
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