Henry Vincent Paulraj
Chennai
Summary
Resilient Banking Professional with decisive attitude to meet countless challenges and deliver without any compromise on Consistency and quality. Made recommendations, plans and suggestions to promote continuous improvement on production line. Team-oriented leader with proven leadership and motivational skills successful in helping group members achieve business goals. Respectful and clear communicator focused on enhancing teamwork and collaboratively addressing challenges with logical approaches. Skilled in building relationships and enhancing employee satisfaction to drive work performance. Skilled Group Manager with robust experience in leading diverse teams, driving operational efficiency, and executing growth strategies. Demonstrated leadership skills have played a key role in fostering team collaboration, enhancing workflow processes, and achieving organizational objectives. With strong strategic planning abilities and sound decision-making capabilities, have consistently delivered results that align with business goals.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Group Manager Trade Finance Operation
WNS Global Services PVT Ltd
Chennai
10.2022 - Current
- Reviewed daily requirements and forecasts and delegated work for optimal coverage
- Trained new team members by relaying information on company procedures and safety requirements
- Attended staff development meetings and workshops and applied information from those events into daily activities
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
- Developed and implemented performance monitoring systems to track team progress
- Improved team morale and retention through recognition and reward programs
- Performed statistical analyses to gather data for operational and forecast team needs
- Prepared, calibrated, and monitored production levels to achieve targets
- Supported staff with developing professional skills and abilities, uplifting team performance
- Resolved conflict quickly to limit operational disruption and maintain positive, productive working environments
- Set aggressive targets for employees to drive company success and strengthen motivation
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement
- Evaluated employee performance and conveyed constructive feedback to improve skills
- Successfully managed budgets and allocated resources to maximize productivity and profitability
- Defined clear targets and objectives and communicated to other team members.
Documentary Specialists - Trade Finance
First Abu Dhabi Bank, UAE
01.2009 - 09.2020
- Leading Import documents Team: Scrutiny of Documents and handling document checking team
- Well-versed in sensitive Government L/C documents
- Communicating with our internal customer Service and handling queries for quality output
- Assisted with staff training to enforce quality, safety and sanitation guidelines
- Built and managed relationships with key clients and partners to drive growth
- Conducted regular reviews of operations and identified areas for improvement
- Maintained current understanding of market conditions, compliance standards and best practices.
Team Leader - UK/UAE Overseas
Scope International Pvt. Ltd.
Chennai
01.2002 - 01.2008
- Prime responsible for Export LC advising, documents negotiation and Confirmation team for the country UAE with a team of eight people
- To monitor and authorize trade transactions
- Ensure compliance with all applicable external Rules / Regulations and internal Company Policies including management & reporting of operational risk and AML
- Ensure operational risk is tightly managed and No Fail Audits or Zero tolerance issues with focus mainly on risk
- Ensure seamless management of the teams and adequate capacity planning to respond to forthcoming business volumes, training and leave plans.
Officer - operations
Cholamandalam Finance: Murugappa Group
01.2000 - 01.2002
- Reconciliation and Customer Executive for Auto Loan
- MIS Activities
- Prepared and submitted detailed reports regarding assignments and ongoing investigations.
Onsite Software Instructor - UCO Bank
Pentasoft Technologies
01.1999 - 01.2000
- Assisting Migration the physical database
- Coordinating with Bank Branch Manager and understanding their requirement and resolving their requests
- Used lectures, demonstrations and discussions to instruct banking staff individually and in small groups
- Arranged and scheduled guest lecturers to enrich classroom learning
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Education
Bachelor of Arts - Economics
Bharathiar University
Skills
- Interpersonal Communication
- Flexible and Adaptable
- Remote Office Availability
- Calm Under Pressure
- Customer Service
- Operations Management
- Continuous Improvement
- Performance monitoring
Certification
IFS School of Finance, Certified Documentary Credit Specialist (CDCS), 2013
Personal Information
- Date of Birth: 06/18/75
- Marital Status: Married
Timeline
Group Manager Trade Finance Operation
WNS Global Services PVT Ltd
10.2022 - Current
Documentary Specialists - Trade Finance
First Abu Dhabi Bank, UAE
01.2009 - 09.2020
Team Leader - UK/UAE Overseas
Scope International Pvt. Ltd.
01.2002 - 01.2008
Officer - operations
Cholamandalam Finance: Murugappa Group
01.2000 - 01.2002
Onsite Software Instructor - UCO Bank
Pentasoft Technologies
01.1999 - 01.2000
IFS School of Finance, Certified Documentary Credit Specialist (CDCS), 2013
Bachelor of Arts - Economics
Bharathiar University
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