HEPHZIBAH SAMUEL
Hyderabad
Summary
Seasoned Senior Test Manager with deep experience in software testing and quality assurance. Strong leadership skills enhance team coordination and maximize productivity, resulting in high-quality deliverables. Demonstrated success in implementing strategic test plans and processes that improve software reliability and performance. Proven ability to foster positive client relationships through effective communication and problem-solving abilities.
Overview
2022
2022
years of professional experience
Work History
Senior Test Manager
Perigord Life Science Solutions
10.2021 - 09.2021
- Handling automation, performance and manual teams
- Recruit associates for open positions through external hire and also as part of Internal Job Posting
- Facilitate training required for the team
- Mentor, and guide the associates in the career path
- Provide timely feedback and resolve conflicts
- Monitor automation and updating of suites-regression, sanity, smoke and performance suite
- Conducting API testing using tools such as Postman developing and maintaining automated test scripts collaborating with developers and other stakeholders to identify and resolve defects and issues
- Creating and executing test plans and test cases to ensure API functionality and implementing API testing frameworks and strategies
- Providing technical guidance and mentorship to team members Staying up-to-date with industry trends and best practices in API testing and automation
- Participating in agile development processes and contributing to continuous improvement efforts
- I ensure that the teams follow QA process
- Update Quality Procedures and Work Instructions as and when there is a change
Manager - QA Engineering
DST Worldwide Services
07.2016 - 09.2021
- Heading 30 member team of QA associates with 2 QA Managers directly reporting into me
- I handled the following:
- Automation team and the Scrum team QA associates with various frameworks being used for different applications
- Recruit QA associates for the open positions through external hire and also as part of Internal Job Posting
- Train the associates in Agile methodology and BDD
- Facilitate trainings required for the team
- Mentor, guide the associates in the career path
- Provide timely feedback and resolve conflicts
- Liaison with the QA counterparts in other geographical location, collaborate and work together
- Help in having better automation methods
- Help teams to have In-Sprint automation where possible
- I ensured that the teams follow QA process
- Get the process documented as and when there is a change
- I have participated in 'Bring Out Your Code' competition in our organization, developed Face Mask Detector using Python and Open Computer Vision and stood fourth
- Completed Proof of concept using Machine Learning, NLTK to open an Email, extract Policy Number and extract To and From Address from the email which is demonstrated to few clients who are excited thereby roping them in for partnership
Associate Architect - Performance Engineering
OpenSCG
07.2014 - 05.2015
- Worked for the client Asurion:
- Job involved Load testing (endurance testing) of Asurion Mobile applications specific to Verizon, AT&T, Sprint carriers using Open Source Tool JMeter
- The applications are built using Open source software like JBoss, Hazelcast, Postgres etc.
Lead Software Validation Engineer
PAREXEL
08.2009 - 08.2013
- Description: MyTrials is a single sign on environment that gives access to all information, data and technologies required to conduct Perceptive clinical trials and programs
- MyTrials Product Suite delivers a comprehensive set of integrated clinical technologies that support the clinical trial process
- Designed, planned and executed software qualification during release testing cycle
- Authored, Reviewed and executed test scripts and demonstrate the user stories for every sprint
- Provided status updates on team progress as well as ongoing assessments of quality and risks of the product release
- Authored user stories in absence of BA
- Felicitated team meetings to identify performance test scenarios, review user stories for the regression test suite and smoke test suite
- Worked collaboratively Global Delivery environment with onsite team, offshore team, Scrum Masters and Business Analysts of all the teams in the planning of all tasks to be performed by the Quality Assurance Team
- Monitored API testing using tools such as Postman developing and maintaining automated test scripts
- Collaborating with developers
- Creating and executing test plans and test cases to ensure API functionality
- Providing technical guidance and mentorship to team members Staying
- Guided and mentored team members in Agile, process and test related activities
- Coordinated testing activities done by all 3 teams for various releases for entire project duration and made sure project releases were as per schedule
- Provided cross functional trainings
- Description: IMPACT enables trials management of any complexity and support organizations of any size and global reach
- Containing all operational trial data, IMPACT allows consistent and accurate information to be shared across the entire enterprise, thereby facilitating timely and informed decision making
- The IMPACT solution is an integral part of MyTrials product suite
- Prepare and update Test Plan
- Track test tasks to closure
- Author, Review and execute test scripts
- Log and track defects logged to closure
- Update Trace Matrix
- Make sure the testing documentation is in place
- Projects Handled:
- My Trials
- Duration: 3 years
- Teams' Size:7
- Role:QA Lead for 3 teams
- Responsibilities:
- IMPACT
- Duration: 1 year
- Role:Senior Software Validation Engineer
- Responsibilities:
Associate Technical Lead / QA Lead
APPLABS
HYDERABAD
11.2003 - 05.2009
- Successfully lead a team of 10 members
- Assignment of tasks on daily basis to the team
- Real-time interaction with the client
- Regularly arranged internal weekly meetings and on-demand meetings
- Team Lead
- (Nov 2003 to May 2009)
- Projects Handled:
- E-Learning
- Client:Blackboard
- Duration: 6 months
- Team Size:10
- Role:Team Lead
- Platform: Java
- Responsibilities:
Test Lead
SOUTHWEST AIRLINES
10.2007 - 03.2008
- Successfully lead a team of 8 members for Southwest Airlines
- Preparing of test plan
- Assign task daily to the team
- Real-time interaction with the client by handling training session on webex, weekly calls/mails
- Reviewing of test scripts developed by the team
- Regularly arranged internal weekly meetings and on-demand meetings
Associate Lead
GLOBAL HEALTH CARE, HEALTH CARE EXCHANGE
01.2006 - 04.2007
- Entrusted with the key responsibility of building, deployment and performing testing/regressing testing
- Actively involved in Supplier Registration Portlet - Wireframe testing
- Played a key role in Preparing Test Plan, Test Case / Scenario authoring, Test Case and Test Plan reviews, Use cases (AtuateTo BO) and GHX Portal (POC) Performance test scenarios
- Successfully handled Siebel Registration Database testing on Siebel
- Conducting training sessions for ISTQB certification
- Took the key initiative in taking up training sessions on Presentation skills for IQA
- Actively involved in identifying the discrepancies in the Installation document
- Received appreciation for identifying the bugs and observation, which made the onsite development team to rework on the database
- Prepared the test plan along with the lead, identifying the test cases.
QA Lead
PEGASUS
05.2006 - 08.2006
- Pegasus is a UNIX based application; Used Test Director for test management and verified the queries in database.
Senior Software Engineer
MOTOROLA
01.2005 - 01.2006
- Motorola is a .Net application, intended for dealing with three major critical situations of burglary, Fire and hospitalization
- One of its components is E911 which deals with Emergency call for which there is an immediate response which is within a minute and helps save lives.
Senior Software Engineer
GUIDEWIRE
11.2003 - 11.2004
- MyGuidewire” application is a Comprehensive Life and Career Management Services suite
- MyGuidewire was created to proactively assist college students and young adults plan and manage their life and career more effectively and more successfully over the long term
- In order to fulfill this mission, MyGuidewire has developed specialized software systems, organized the best minds, and assembled a wealth of proven life/career development tools, methodologies, strategies and techniques, moulding them into one, interactive and comprehensive, College-to-Career Transition & Life/Career Management Resource Center.
QA Lead
US Government Schools
01.2002 - 02.2003
- Fourth Generation Student Record System” is project done for government schools in US, tracking the student's location of study and their performance from the time the student enrolls in the school till their completion of their studies in High school.
QA Lead
EXALT SYSTEMS LTD
HYDERABAD
08.2000 - 02.2003
- FOURTH GENERATION STUDENT RECORD SYSTEM
Senior Software Engineer
Exalt Systems Ltd
Hyderabad
07.2001 - 12.2001
- Supplier Exchange” is a web-based application for primarily providing services to companies, who hire consultants from vendors/suppliers
- The main aim of this application is to reduce administrative costs by automating the workflow (via Web) taking place between the people on the company-side and the people on the vendor-side and the hired consultants
Senior Software Engineer
BETH ISRAEL HOSPITAL, Exalt Systems Ltd
Hyderabad
01.2001 - 06.2001
- Beth Israel Hospital” on Web/Palm (Beth Israel Hospital, USA)” is a hospital/clinical software compatible for Web/Palm OS hand held devices
- Beth Israel Hospital is a major hospital with over 40 branches across USA.The project is aimed to serve the authenticated doctors, patients and the administrators of various departments.It maintains databank of the doctors specialized in particular stream, referenced doctors and the patient info.This project is developed to manage the daily activities of a doctor with regards in maintaining his personnel records and scheduling staff records and scheduling patient registration details, appointments, case history, doctor's advice, admission details, physical examination and investigation, reports and daily progress.
Developer
Texmaco
09.2000 - 12.2000
- Corporate Job Posting” is an application developed for Texmaco Company, Indonesia
- This site is mainly developed for hosting their jobs
- Only registered employees can post their jobs
- The site provides facilities like candidate registration, Employer registration, Search for the jobs/candidates
- The site is provided with secure access to users with varying job/resume posting, update and retrieval function
- This site provides a user friendly and an interactive environment for the company as well as for the job seekers using search
- It maintains the data in the database for the future use thus reducing the task of posting several times for the same position
- The necessary reports of the response got for the jobs hosted can be generated which would have different combinations of the components, used in the format of the resume
- Provision for update/change of the profile of the job posted is available for the appropriate persons of the company.
KINETICA
- Successfully lead a team of 3 members;
- Preparing of test plan
- Assignment of tasks on daily basis to the team
- Real-time interaction with the client and handling training session on Web-Ex, weekly calls/mails
- Reviewing of test scripts developed by the team
- Regularly arranged internal weekly meetings and on-demand meetings
- Client: THERMO
- Duration: 3 months
- Team Size: 3
- Role: Test Lead
- Platform: Windows 2000, NT
- Languages: C++
- Responsibilities:
SOUTHWEST AIRLINES
- Successfully lead a team of 8 members for Southwest Airlines
- Preparing of test plan
- Assign task daily to the team
- Real-time interaction with the client by handling training session on webex, weekly calls/mails
- Reviewing of test scripts developed by the team
- Regularly arranged internal weekly meetings and on-demand meetings
- Client: SOUTHWEST AIRLINES
- Duration: Oct 2007 to Mar 2008
- Team Size: 8
- Role: Test Lead
- Platform: Windows 2000, NT
- Technology: Net, Perl
- Responsibilities:
GLOBAL HEALTH CARE EXCHANGE
- Entrusted with the key responsibility of building, deployment and performing testing/regressing testing
- Actively involved in Supplier Registration Portlet - Wireframe testing
- Played a key role in Preparing Test Plan, Test Case / Scenario authoring, Test Case and Test Plan reviews, Use cases (Atuate To BO) and GHX Portal (POC) Performance test scenarios
- Successfully handled Siebel Registration Database testing on Siebel
- Conducting training sessions for ISTQB certification
- Took the key initiative in taking up training sessions on Presentation skills for IQA
- Actively involved in identifying the discrepancies in the Installation document
- Received appreciation for identifying the bugs and observation, which made the onsite development team to rework on the database
- Prepared the test plan along with the lead, identifying the test cases
- Client: GLOBAL HEALTH CARE EXCHANGE
- Duration: Jan 2006 to Apr 2007
- Team Size: 20
- Role: Associate Lead
- Platform: Sun Solaris, Windows 2000, NT and Linux
- Languages: Java
- Responsibilities:
PEGASUS
- Description: Pegasus is a UNIX based application; Used Test Director for test management and verified the queries in database
- Client: PEGASUS
- Duration: May 2006 to Aug 2006
- Team Size: 2
- Role: QA Lead
- Platform: Sun Solaris, Windows 2000, NT and Linux
- Languages: Java, Perli
MOTOROLA
- Description: Motorola is a .Net application, intended for dealing with three major critical situations of burglary, Fire and hospitalization
- One of its components is E911 which deals with Emergency call for which there is an immediate response which is within a minute and helps save lives
- Client: MOTOROLA
- Duration: Jan 2005 to Jan 2006
- Team Size: 16
- Role: Senior Software Engineer
- Platform: Sun Solaris, Windows 2000, NT and Linux
- Languages: Java
MYGUIDEWIRE
- Description: "MyGuidewire" application is a Comprehensive Life and Career Management Services suite
- MyGuidewire was created to proactively assist college students and young adults plan and manage their life and career more effectively and more successfully over the long term
- In order to fulfill this mission, MyGuidewire has developed specialized software systems, organized the best minds, and assembled a wealth of proven life/career development tools, methodologies, strategies and techniques, moulding them into one, interactive and comprehensive, College-to-Career Transition & Life/Career Management Resource Center
- Client: GUIDEWIRE
- Duration: Nov 2003 to Nov 2004
- Team Size: 5
- Role: Senior Software Engineer
- Platform: Windows 2000, Mac OS
- Languages: ASP.net, C# Perl
Education
Master’s Degree - Information Technology
MDSE (Masters Diploma - Software Engineering
APTECH
Bachelor’s Degree - Computer Science
Scrum Master Accredited Certification -
International Scrum Institute
International Institute of Artificial Intelligence And Data Science - Data Science
Accredian
International Software Testing Qualifications Board -
ISTQB
Trained And Qualified Internal Quality Auditor - Quality
Quality Management Services
Skills
- TESTING TOOLS
- COMPUTER VISION
- MACHINE LEARNING – NLTK
- PYTHON
- OATS
- UFT
- SELENIUM
- SDLC Methodology
- Agile and Waterfall
- WebService testing
- SOAPUI
- Bug Tracking Tools
- Rally, Bugzilla, BugZero, JIRA
- Test Management Tools
- Quality Center and Rally
Timeline
Senior Test Manager
Perigord Life Science Solutions
10.2021 - 09.2021
Manager - QA Engineering
DST Worldwide Services
07.2016 - 09.2021
Associate Architect - Performance Engineering
OpenSCG
07.2014 - 05.2015
Lead Software Validation Engineer
PAREXEL
08.2009 - 08.2013
Test Lead
SOUTHWEST AIRLINES
10.2007 - 03.2008
QA Lead
PEGASUS
05.2006 - 08.2006
Associate Lead
GLOBAL HEALTH CARE, HEALTH CARE EXCHANGE
01.2006 - 04.2007
Senior Software Engineer
MOTOROLA
01.2005 - 01.2006
Associate Technical Lead / QA Lead
APPLABS
11.2003 - 05.2009
Senior Software Engineer
GUIDEWIRE
11.2003 - 11.2004
QA Lead
US Government Schools
01.2002 - 02.2003
Senior Software Engineer
Exalt Systems Ltd
07.2001 - 12.2001
Senior Software Engineer
BETH ISRAEL HOSPITAL, Exalt Systems Ltd
01.2001 - 06.2001
Developer
Texmaco
09.2000 - 12.2000
QA Lead
EXALT SYSTEMS LTD
08.2000 - 02.2003
KINETICA
SOUTHWEST AIRLINES
GLOBAL HEALTH CARE EXCHANGE
PEGASUS
MOTOROLA
MYGUIDEWIRE
Master’s Degree - Information Technology
MDSE (Masters Diploma - Software Engineering
APTECH
Bachelor’s Degree - Computer Science
Scrum Master Accredited Certification -
International Scrum Institute
International Institute of Artificial Intelligence And Data Science - Data Science
Accredian
International Software Testing Qualifications Board -
ISTQB
Trained And Qualified Internal Quality Auditor - Quality
Quality Management Services
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