Hepsiba Hepsiba M
Assistant manager and relationship manager at hdfc bank
Bangalore ,KA
Summary
Proven Relationship Manager at HDFC Bank, adept in cash handling and risk management, significantly enhanced client satisfaction and trust. Leveraged reporting expertise and strategic planning to surpass performance metrics, excelling in staff management and banking product sales. Demonstrates exceptional ability to meet client needs, ensuring robust financial planning and security.
Overview
3
3
years of professional experience
4
4
Languages
Work History
Relationship Manager
Hdfc Bank
11.2021 - 01.2025
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Education
Bachelor Of Commerce - Financial Management
S. G. H. First Grade College
Banglore, India Skills
Reporting familiarity
Timeline
Relationship Manager
Hdfc Bank
11.2021 - 01.2025
Bachelor Of Commerce - Financial Management
S. G. H. First Grade College
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