Heramb Anerao
DevOps Engineer
Mumbai
Summary
BMC Atrium Orchestrator certified and having Overall 12 years of experience in Remedy Administration and Development, DevOps, BladeLogic & UCD administration and Scripting. Docker deployments and scripting in UCD. SCCM and mobile deployments and scripting. Also has experience in chef configuration scripting and Azure DevOps. Proficient in intuitive, analysis and leadership skills and ability to plan, manage, motivate and work efficiently in both independent and team work environment. Played roles in BladeLogic Administration and scripting, Incident Management/project transitions/technical support area during my tenures in Industry. Have a good knowledge of BladeLogic and UCD scripting, Chef, Azure DevOps, Bitbucket, Bamboo and other automation tools, IT Services and understanding implementation & Improvisation of ITIL Process, Service Delivery Management, and People Management.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
CI/CD Adminstrator
Metropolitan Life Insurance Company, MetLife
Mumbai
05.2021 - Current
- Deployment Services
- Client, )
- Environment:
- UCD, Jira, Azure DevOps, Bitbucket, Bamboo, chef, Jforg Artifactory, SonarQube, Brief description of the project:
- Project Handled all CI/CD Administration
- Project is responsible for providing support for CI and CD tools
- Project is also responsible for migration of Bitbucket and Bamboo into Azure DevOps
- Responsible for:
- Responsible for building artifacts through Bamboo builds and deploying it in Dev, QA, Prod, DR environments through IBM UCD
- Responsible for designing Deploy scripts in UCD for various artifacts such as WAR, EAR, Zip, JAR etc
- Performing mobile deployments for android & IOS applications
- Creating and updating the scripts in UCD as per client’s requirement
- Providing Administration support for UCD and performing admin related tasks
- Providing L3 support for issue related with the deployments of automated scripts in UCD
- Performing Deployment of Chef cookbooks for various configuration changes in various environments
- Providing administration support for Bitbucket, Bamboo, Jfrog artifactory and Azure DevOps
- Migrating Bitbucket repo and Bamboo build plans in to Azure DevOps as per client’s requirement
- Creating CI and CD pipelines for various application Deployments in Azure DevOps
- Perform installation of AzDo agents on various environment servers through Chef cookbooks
- Creating Various audit related reports through UCD.
Chef, Developer
Metropolitan Life Insurance Company, MetLife
Mumbai
04.2020 - 05.2021
- CIS BladeLogic to, Brief description of the project:
- Project Handled all the scripts migration from BMC BladeLogic tool to Chef cookbooks
- Project was responsible for migration of BladeLogic scripts into Chef cookbooks
- Testing of cookbooks in local environments and committing the cookbooks in Azure DevOps
- Responsible for:
- Migrating BladeLogic Scripts to Chef cookbooks to run in chef environment
- Testing all the chef cookbooks Locally as well as on actual servers
- Testing the cookbooks in test kitchen environment
- Creating wrapper cookbooks to create test environments for testing codes locally
- Committing the cookbooks in Azure DevOps, creating pull requests for same
- Creation of Azure repository
- Updating artifacts in Jfrog utility
- Interacting and coordinating with the client to discuss the status, clarify any queries regarding the functionality of scripts etc
- Providing Chef training session for multiple teams.
DevOps Consultant
Metropolitan Life Insurance Company, MetLife
Mumbai
10.2015 - 03.2020
- Project:
- Deployment Services, BladeLogic, UCD, Jira, Azure DevOps
- Role:
- Deployer and Scripter
- Brief description of the project:
- Project is responsible for deploying, creating and updating all the automation scripts in the BladeLogic and UCD as per client’s requirement
- Performing Deployments on various environments like Dev, INT, QA, Prod and DR
- Also handling all the automated scripts related issues and their resolution
- Responsible for:
- Deploying the automated scripts in BladeLogic and UCD as per client requirement
- Deploying NAS drop on NAS servers and performing mobile deployments for android & IOS applications
- Creating and updating the scripts in BladeLogic and UCD as per client’s requirement
- Creating and updating mobile deployment scripts for Android and iOS application
- Creating and deploying docker related deployments using UCD
- Providing L3 support for issue related with the automated scripts in BladeLogic and UCD
- Performing Bamboo deployments using Jira portal
- Restarting, deleting containers during bamboo deploys
- Performing SCCM deployments for users as per instructions and provide support for issues related with it
- Attending meetings with Clients
- Interacting and coordinating with the client to discuss the status, clarify any queries regarding the functionality etc
- Creating WSR, MSR, daily reports, Business hours and SDM application list report for the team.
Administrator and Developer
BMC, Metropolitan Life Insurance Company, MetLife
Mumbai
09.2010 - 09.2015
- Brief description of the project:
- Project Handled all the Remedy tool related issues and their resolution
- Project was responsible for creation, deletion and updating of user records, troubleshooting, different forms, templates, groups in the tool
- Project was responsible for all migration activity related to remedy
- Responsible for:
- Providing L3 level Support for remedy 7.6 modules to users
- Remedy Support and Administration – Creating/modify/ delete Users, Licenses, Groups, assets and CTI
- Modify Locations in Remedy
- ML# etc
- Creating Templates (Change, Incident, Task and Task group) as per client’s requirement
- Handling Remedy Change management process
- Troubleshooting issues on incident, Change, problem and Service request module and providing solutions to users
- Guiding users on Incident, Change, Problem and Service request module
- Attending meetings with Clients
- Interacting and coordinating with the client to discuss the status, clarify any queries regarding the functionality etc
- Designed and created Web Pages for Knowledge Management Portal.
Education
B.E Electronincs - Electronics
Mumbai University
Mumbai 07.2005 - 05.2009
Skills
LANGUAGESundefined
Affiliations
CCNA, ITIL, BMC Atrium Orchestrator
Timeline
CI/CD Adminstrator
Metropolitan Life Insurance Company, MetLife
05.2021 - Current
Chef, Developer
Metropolitan Life Insurance Company, MetLife
04.2020 - 05.2021
DevOps Consultant
Metropolitan Life Insurance Company, MetLife
10.2015 - 03.2020
Administrator and Developer
BMC, Metropolitan Life Insurance Company, MetLife
09.2010 - 09.2015
B.E Electronincs - Electronics
Mumbai University
07.2005 - 05.2009
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