HERMES PEREZ
Franklin
Summary
Experienced in handling administrative tasks, scheduling, and document management. Leveraging strong organizational skills and keen attention to detail to ensure a highly efficient work environment. Proficient in various office software and communication tools. Effectively supporting team operations and fostering productivity.
Overview
9
9
years of professional experience
Work History
Personal shopper
Shipt
09.2022 - Current
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
Receptionist
Rambana & Ricci Immigration Law Office
09.2021 - 09.2022
- Interpret from Spanish to English during consultations between client and attorney
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Personal shopper
Instacart
07.2021 - Current
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
Legal Assistant
Associates Law Office
02.2017 - 10.2017
- Preliminary interviewing of clients
- Direct management of legal applications
- Request of legal documents before court
- Assist main attorney in judicial inspections
- Drafting complete legal documents
- Assist main attorney in creation of corporations
Legal Intern
Associates Law Office
03.2016 - 02.2017
- Upkeep of client's files
- Case management and classification
- Transcription of documents, proofreading of digital files
- Submitting applications addressed to municipal authorities
- Research of record statuses in court
- Scheduling and confirmation of appointments
- Administrative tasks for the correct functioning of the office
Education
Bachelor's Degree - Law
Universidad Bicentenaria de Aragua
07.2019
High School Diploma -
Unidad Educativa Calicantina
07.2013
Skills
- Client Relations Management
- Attention to detail
- Client Engagement
- Upbeat and outgoing attitude
- Documentation and reporting
- File organization
- Scheduling and planning
- Document management
- Office management
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Personal shopper
Shipt
09.2022 - Current
Receptionist
Rambana & Ricci Immigration Law Office
09.2021 - 09.2022
Personal shopper
Instacart
07.2021 - Current
Legal Assistant
Associates Law Office
02.2017 - 10.2017
Legal Intern
Associates Law Office
03.2016 - 02.2017
High School Diploma -
Unidad Educativa Calicantina
Bachelor's Degree - Law
Universidad Bicentenaria de Aragua
Similar Profiles
Shaunelle PageShaunelle Page
Shipt Driver at ShiptShipt Driver at Shipt
Reymon BrownReymon Brown
Delivery Driver at ShiptDelivery Driver at Shipt
Ivan HernandezIvan Hernandez
Shipt Shopper at ShiptShipt Shopper at Shipt