Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hetvi Raval

Sydney, Blacktown

Summary

Dynamic professional with a strong focus on customer service and team training. Proven ability to enhance service strategies and drive customer satisfaction through effective communication and problem-solving.

Overview

1
1
year of professional experience

Work History

Customer Service

LA Crest Restaurant
Gandhinagar
07.2024 - 12.2025
  • Implemented strategies to improve customer service initiatives.
  • Greeted customers and provided friendly customer service.
  • Provided courteous customer service throughout deliveries.
  • Emphasized customer service excellence through ongoing training of front-line team members to improve customer service ratings.

Customer Service

Pashupatinath Petroleum
Gandhinagar
01.2025 - 06.2025
  • Provided excellent customer service when interacting with clients.
  • Provided customer service support and handled customer inquiries.
  • Provided excellent customer service to all guests.
  • Emphasized fast, friendly customer service.

Education

High School Diploma -

Shreeji Sahajand Higher Secondary School
Visnagar
06-2024

Skills

  • Customer service
  • Team building
  • Employee training
  • Conflict resolution
  • Customer relationship management
  • Process improvement

Languages

English
First Language
English
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2
Gujarati
Advanced (C1)
C1

Timeline

Customer Service

Pashupatinath Petroleum
01.2025 - 06.2025

Customer Service

LA Crest Restaurant
07.2024 - 12.2025

High School Diploma -

Shreeji Sahajand Higher Secondary School

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Hetvi Raval