HIDAYATH KHAN
BANGALORE
Summary
To utilize my skills and talent for the growth of the company where honest work is appreciated and rewarded to work in challenging career and fully devote myself towards the growth of the organization as well for my professional competence development.
Overview
13
13
years of professional experience
Work History
Supervisor (Operations)
Beauty Impex Pvt Ltd
Bangalore
09.2021 - Current
- Analyzed market trends, customer requirements and competitive strategy to identify opportunities for increasing customer and business value.
- Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
- Processed requests and supply orders and pulled stock to successfully prepare orders.
- Coordinated parcel delivery using strong time management skills.
- Documented pickups and deliveries and submitted reports after shift.
- Used cell phones or tablets to upload time, delivery and shipment information into company website or database.
- Quickly responded to customer inquiries to improve business relationships.
- Inspected outgoing shipments to maintain quality assurance standards.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Packaged items with appropriate materials to prevent damage during shipping.
- Monitored goods received to verify proper timing, quality, quantity and delivery to proper sites.
- Reviewed inventory stocking levels and helped coordinated return or transfer of excess inventory.
- Trained and developed staff on proper receiving, processing and stocking procedures.
- Worked with fellow sales team members to achieve group targets.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Implemented successful business strategies to increase revenue and target new markets.
Branch Manager
Shadowfax Logistics Pvt Ltd
Bengaluru
08.2018 - 10.2020
- Streamlined operational efficiencies by partnering with sales team to reevaluate and ensure peak product placement.
- Maintained high standards of internal and external customer service.
- Led and managed projects to support logistics efforts and plans.
- Reconciled shipment data between multiple systems to maintain alignment.
- Drafted shipment reports to inform management and clients.
- Worked collaboratively with customers and staff at various levels.
- Updated customers and interdepartmental employees on critical shipments upon request.
- Determined response to effectively deal with emergencies, accidents and breakdowns.
Assistant Manager
Shadowfax Logistics Pvt Ltd
Bengaluru
06.2017 - 07.2018
- Route planning according manpower available with available stock at hub
- Monitoring and improving the process, managing the First-mile team, and assuring the property of safety conditions and efficiency
- Achieving Customer Expectations: Evaluate customer feedback and develop procedures accordingly to ensure that great customer service is provided at all times
- Streamline the methods of pickup/delivery of customer packages to assure that the service quality meets the demands
- Understood tracking pipeline and managed team to create inventory reports, financial analysis, and
- Monitoring and planning daily pickup operations across the city within defined SLA
- Identified new business opportunities for new Clients, re-launches and worked closely with manager shipping processes transactions
- To develop Ability to build consensus and relationships among managers, partners, and employees
- Built and maintained strong relationships across multiple divisions to meet monthly goals/targets.
Team Leader
Shadowfax Logistic Pvt Ltd
Bangalore
03.2014 - 05.2015
- Managed daily inventory counts to keep system accurate.
- Received invoice payments, handled deposits and reconciled accounts.
- Managed paperwork and necessary information required for client shipments.
- Coordinated parcel delivery using strong time management skills.
- Developed delivery route understanding to avoid high traffic and construction areas.
- Answered shipment and delivery questions concerning estimated times of arrival.
Executive
Vodafone Pvt Ltd
Bengaluru
09.2012 - 02.2014
- Acts as primary interface for all product marketing
- Plans and supports special distributor events and promotional
- Integrates all segment product and functional activities/distribution processes to achieved established goals
- Assists with sales and service goal tracking for Distributors under his responsibility
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Checked work orders and communicated with prior shift to assess work needs for day.
Data-Entry Operator
SoftAge Pvt Ltd
Bangalore
02.2011 - 08.2012
- Compiled data from source documents prior to data entry.
- Identified, corrected and reported data entry errors.
- Scanned and stored files and records electronically to reduce paper files and secure data.
- Analyzed and processed current data records to provide detailed reports.
- Conducted quality checks to verify accuracy, integrity and completeness after entry.
- Maintained confidentiality of client and staff personal details by adhering to company regulations and requirements.
Education
Bachelor of Commerce -
Bangalore University
Bangalore University01.2013
PUC - Commerce
KNS Pre-UniversityCollege
Bangalore01.2009
SSLC -
New Sun Bright English School
01.2007
Skills
- Audit Support
- Management Information Systems Proficiency
- Performance Management
- Report Generation
- KPI Tracking
- Quality Control
- Performance Improvement
- Strategic Planning
- Root Cause Analysis
- Database Management
Additional Information
- Name : HIDAYATH KHAN
- Father’s Name : HANEEF KHAN
- Gender : Male
- Date of Birth : 04-11-1990
- Nationality : Indian
- Religion : Islam
- Marital Status : Married
- Hobbies : Learning new things, playing cricket, swimming.
I hereby declare that the above given information is true and to the best of my Knowledge.
If you appoint me in your esteemed organization, I assure you that I will be true legend and work hard.
Date:
Place: Bangalore HIDAYATH KHAN
Timeline
Supervisor (Operations)
Beauty Impex Pvt Ltd
09.2021 - Current
Branch Manager
Shadowfax Logistics Pvt Ltd
08.2018 - 10.2020
Assistant Manager
Shadowfax Logistics Pvt Ltd
06.2017 - 07.2018
Team Leader
Shadowfax Logistic Pvt Ltd
03.2014 - 05.2015
Executive
Vodafone Pvt Ltd
09.2012 - 02.2014
Data-Entry Operator
SoftAge Pvt Ltd
02.2011 - 08.2012
Bachelor of Commerce -
Bangalore University
PUC - Commerce
KNS Pre-UniversityCollege
SSLC -
New Sun Bright English School
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