Hifza Faiz Kazi
Mumbai
Summary
I am committed to wholeheartedly contributing to the organization's growth by leveraging my counseling skills, fostering strong relationships with university representatives, providing mentorship, fostering teamwork, and maximizing my knowledge and talents for the development of an organization.
Overview
13
13
years of professional experience
Work History
Student Recruitment Advisor
Gresham Global – Representing University College Birmingham
Mumbai
10.2024 - Current
- Lead end-to-end international student recruitment and conversion activities on behalf of University College Birmingham, supporting institutional enrollment targets across key markets.
- Oversee and coordinate admissions operations, ensuring timely and accurate processing of applications in line with university service standards.
- Manage the issuance, tracking, and follow-up of Offer Letters and CAS Letters, maintaining full compliance with University College Birmingham policies and UKVI regulations.
- Supervise the complete enrollment lifecycle, guiding students through documentation, deadlines, and pre-enrolment requirements to ensure successful onboarding.
- Act as the primary liaison between prospective students, University College Birmingham admissions teams, and internal stakeholders to facilitate seamless communication and outcomes.
- Monitor conversion performance and admissions data, implementing targeted strategies to enhance offer-to-enrollment ratios and overall recruitment efficiency.
Team Leader
UniScholars
Mumbai
01.2024 - 12.2024
- As a team leader in overseas education counseling at UniScholars, my roles and responsibilities typically include: Team Management: Leading a team of counselors, providing guidance, support, and training as needed. Student Counseling: Personally, advising students on their overseas education options, including universities, courses, and application processes.
UK Consultant
SI-UK
Mumbai
01.2021 - 12.2023
- Promoted as SR.Counsellor in Aug 2023. Rejoined as a UK Consultant at SI-UK where my responsibilities included providing end-to-end guidance for students planning to study in the UK and providing ongoing support throughout the entire process.
UK Consultant
SI-UK
Mumbai
01.2019 - 12.2019
- Engaging in student counseling for UK universities, actively participating in educational fairs, aiding students with documentation, guiding them to make the right university choices, and successfully facilitating the enrollment process, including closing the prospect lead with initial deposits and visa applications.
Counsellor
BSE INSTITUTE
Mumbai
01.2017 - 01.2019
- Provided comprehensive guidance to students seeking international programs, managed the application process with universities, and maintained strong follow-up with both students and universities to ensure successful prospect lead conversion.
Customer Service Agent
DNATA DUBAI
Dubai
01.2015 - 01.2017
- As a Customer Service Agent at DNATA DUBAI, I provided exceptional customer service to all clients and ensured their satisfaction with our services.
Customer Service Agent
JET AIRWAYS
Mumbai
01.2013 - 01.2015
- As a Customer Service Agent at JET AIRWAYS in India from 2013 to 2015, I had the opportunity to provide exceptional service to customers worldwide. My role involved handling inquiries, resolving issues, and ensuring a smooth and enjoyable travel experience for all passengers.
Education
Bachelor of Science (BS) -
G.N.Khalsa College
Mumbai, India01.2013
HSC -
M.H.Saboo Siddik
Mumbai, India01.2010
SSC -
Holy Cross High School
Mumbai, India01.2009
Skills
- Team Management
- Student recruitment
- Compliance management
- Admissions processing
- Conversion strategies
- Data analysis
- Interpersonal Skills
- Event Management
Personal Information
- Date of Birth: 01/06/93
- Nationality: Indian
Languages
- Marathi
- Konkani
- English
- Hindi
Timeline
Student Recruitment Advisor
Gresham Global – Representing University College Birmingham
10.2024 - Current
Team Leader
UniScholars
01.2024 - 12.2024
UK Consultant
SI-UK
01.2021 - 12.2023
UK Consultant
SI-UK
01.2019 - 12.2019
Counsellor
BSE INSTITUTE
01.2017 - 01.2019
Customer Service Agent
DNATA DUBAI
01.2015 - 01.2017
Customer Service Agent
JET AIRWAYS
01.2013 - 01.2015
Bachelor of Science (BS) -
G.N.Khalsa College
HSC -
M.H.Saboo Siddik
SSC -
Holy Cross High School