Hilda Anish

• Lead and oversee the complete Human Resources function, ensuring alignment with organizational goals and business strategy.
• Developed and implemented HR strategies across talent acquisition, talent management, employee engagement, performance management, payroll, HR operations, employee relations, compliance, and organizational development to align with business objectives.
• Partner with Management to support business expansion, workforce planning, and organizational structuring.
• Designed and implemented HR policies, processes, and best practices that improved operational efficiency and enhanced employee experience.
• Drive leadership development, succession planning, and performance management initiatives.
• Oversee statutory compliance, labor law adherence, audits, and HR governance.
• Lead employee engagement and wellness initiatives to improve productivity, retention, and workplace culture.
• Manage HR technology platforms and digital HR transformation initiatives to streamline HR operations.
• Mentored and led HR teams, providing strategic guidance to business leaders on people-related matters to support organizational goals.

Key Achievements

• Played a pivotal role in building the organization from its inception, scaling the workforce from 2–3 employees to over 400 employees within three years.
• Successfully supported the organization's business expansion from 0 to 63 branches across Kerala and Tamil Nadu.
• Established the complete HR function, including recruitment, onboarding, payroll, performance management, employee engagement, compliance, and HR operations.
• Designed and implemented scalable HR policies, processes, and governance frameworks to support rapid organizational growth.
• Successfully recruited and onboarded talent across multiple business functions during an aggressive expansion phase.
• Built a performance-driven and employee-centric culture through structured performance management and engagement initiatives.
• Recognized as a Significant Contributor within the first six months of joining for exceptional commitment and impact on organizational growth.

• Handling entire gamut of Talent Acquisition inclusive of Demand/requirement gathering, designing the model, segregation, planning, talent hiring, rates negotiations, deployment in projects, learning & development, vendor & stakeholder management.
• Works closely with the senior management and human resources executives in approving and establishing the department's strategies/tactics and procedures.
• Planning manpower requirements & budgeting in consultation with Department heads; preparing JDs, allocating resources and planning for head count control.
• Handling weekly meetings with BU Heads for strategies and hiring status.
• Sourcing, screening, shortlisting candidates for junior, mid & senior level roles through multiple channels like employee referrals, vendor/agencies, campuses, social media, and job portals etc.
• Developed recruitment channels that enhanced candidate sourcing and improved talent acquisition.
• Planned strategies to improve the offer-to-join ratio for new hires.
• Completing the joining formalities including introducing them to respective projects, initial trainings and Deployment.
• Works with HCM head & CEO, regularly providing insights that are impacting the business inclusive of training, internal movement, career-path creation, and so forth.
• Analyzed delivery and talent acquisition processes to streamline systems, improve reliability, and enable scalable growth.
• Develops innovative sourcing strategies and procedures and ensures that there is a consistent and positive candidate experience, which increases the prospects of acquisition and retention of talent for the business.
• Well versed in bulk hiring, campus, and lateral recruitments.
• Generating MIS reports on Delivery metrics for supporting business stakeholders in decision-making.
• Handled multiple Audits (Internal & External) for HR Department.
• Reviewing & updating HR related policies & documents such as HCM manual, rehire policy, staffing manual, SOP's, vendor agreements etc.
• Conducting periodic surveys on candidate experience.
• Monitored and constantly reduced the costs of the recruitment process by adopting to the new strategies/best practices.
• Successfully transformed the process of recruiting into digital process by including tools like RMS for collecting requisitions & tracking the closures, OMS to generate and release offers.

• Overseeing the execution of all activities by junior personnel to ensure quality submittal within the submission deadline and also to assist them in recruitment challenges and track their performance.
• Works closely with COO in departmental budget management and also in establishing the department's leadership level Manpower requirements throughout the year.
• Managed full life cycle recruitment processes from requisition initiation to sourcing, acceptance of offer, and final placement to onboarding and induction.
• Collaborated with departmental heads to design and post targeted job advertisements that attract qualified candidates.
• Ensuring smooth closure of offers through proper negotiations and ensuring new hire CTC is met and closed within the budget.
• Hosting and organizing company's recruitment events. Participate in job fairs and career events and campus interviews.
• Maintain strong stakeholder (internal & external), hiring managers & candidates relationship.
• Successfully transformed the process of recruiting into a digital process.
• Review recruitment software and suggest the best option for company needs.
• Implemented a diversity hiring strategy to attract a wider range of candidates.
• Maintained recruitment documents and dashboards while conducting reference checks and employment verification for all hires to ensure compliance and quality.
• Update current and design new company policies and recruiting procedures (e.g. job application and onboarding processes).
• Keep track of recruiting metrics (e.g. time-to-hire and cost-per-hire).
• Implement new sourcing methods (NSDC, Campus drives, Dr. Reddy's Foundation and other networks).
• Mentoring & Managing team of 10 members in different locations.
• Advise hiring managers on interviewing techniques.
• Developed L&D frame work, training calendar for entire Muthootians and also successfully implemented the train the trainer program.
• Successfully implemented buddy program.
• Recommend ways to improve employer brand.
• Coordinate with department managers to forecast future hiring needs.
• Effectively using personal network, built up database, digital platforms and referrals for reaching passive prospective candidates.
• Organized and conducted employee information meetings on employment policies, benefits, and compensation, actively participating in various programs and social activities to enhance employee engagement.
• Assist managers in achieving business goals through appropriate interventions related to maintaining TAT for hiring, training the new hires about the processes, preparing reports etc.
• Vendor identification, development & management.
• Administer employee development, soft skill trainings and health and safety programs.
• Successfully set up the Job descriptions, KRA/KPI for all the departments.
• Conducted monthly performance analysis (RAG analysis) across the organization.
• Conducting Reward & Recognition Program on the performance reviews and top grading, skill assessment & evaluation, trainings, and other skill enhancement methods to enhance productivity.
• Planning and coordinating detail training plans along with Delivery Heads for all new joiners. Also direct the Managers on various programs to enhance the skills and organize motivational sessions.
• People Management responsibilities including performance reviews & Career development.
• Conducting Skip level meetings.
• Handled HR audits (Internal & External) successfully.
• Reviewed and updated the organization structure, policies, and procedures regularly.
• Advised and assisted other departmental managers in interpreting and administering personnel policies and programs.
• Maintain recruitment Dash board to understand the recruitment status and reviewing the same with Head HR & COO.
• Volunteered Muthoot foundation activities (CSR).
• Mentored 5-8 interns in a year.
• Responsible for exit formalities & retention.
• Muthoot Capital Services Ltd.

• Worked as a part of Global Engineering Governance in KPI reporting. Generating Productivity Report, Engineering reports and On Time Delivery Scorecards.
• Reduced the administrative workload for the project managers and lead engineers of the concerned project.
• Coordinated team activities to enhance collaboration and effectiveness.
• Moved to OS team as Lead (handling a team of 3 members).
• Identified and communicated key performance indicators (KPI) for the project, facilitating alignment with relevant functions.
• Acted as a direct point of contact with the Norwegian counterpart for process-related queries.
• Traveled to Norway to learn and introduce a new report to India, and trained the team in India.
• Conducted testing of a new report to ensure accuracy and functionality.
• Served as HR liaison for Global Engineering Department, facilitating communication and support.
• Conducted induction sessions for new joiners.
• Prepared and presented the dept. work procedure to other depts. to get more work.
• Solving the queries from the client and also within the team.
• Responsible for the SharePoint Portal updation & maintenance.

• Delivered pension policy information to UK clients based on their requests, improving client understanding.
• Trained teammates on processes to ensure consistency and accuracy in operations.
• Mentored new team members to improve their onboarding experience and accelerate their integration into the team.

• Coordinated recruitment processes and facilitated new hire onboarding.
• Formulated HR policies and developed effective communication strategies.
• Managed employee database and maintained accurate personnel records.
• Maintained employee attendance records and ensured accurate salary calculations.

• Executed the end-to-end recruitment cycle throughout PAN India.
• Administered joining formalities, conducted pre-employment reference checks, prepared letters and CTC, updated official and personal data, coordinated issuance of employee ID cards, and maintained job documentation and salary structure systems.
• Facilitated orientation sessions for new employees to ensure smooth onboarding.
• Created and organized the training program for new hires.
• Monitored statutory compliance, calculated employee gratuity, facilitated appointment of contract labor, and reviewed HR operations across locations to ensure regulatory adherence.
• Organized welfare activities including safety and health programs, cultural events, entertainment parties, and annual gatherings, while supervising canteen, restroom, and employee social welfare fund activities.
• Preparing Health Calendar of employees as well as arranging medical check-ups.
• Organizing training programs and awareness initiatives on Industrial Safety.
• Employee Relationship - Facilitating actions to resolve employee issues and escalating them to the appropriate management team.
• Facilitated skip-level meetings to promote open communication between management and employees.
• Coordinating companies CSR initiatives in the field of Health & Education.
• Supported the formulation of HR policies and the creation of communication strategies.
• Managing the complete HR operational life cycle of employees & Managing employee database and records.
• Ensuring smooth implementation of exit formalities of employees.
• Small group interaction/individual interactions, Star performer rewards, Family get-together, Annual picnic, Sports & Arts Club, Departmental celebration on achievements.