Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Hilliary Gay

Crothersville, IN

Summary

Strong knowledge in purchasing and design with a proven track record at Indiana State Park Inns and the with the D.N.R, excelling in relationship building with clients and ensuring cost effective purchasing. Adept at implementing budget-driven strategies that increased sales revenue and enhanced event experiences. Strong communicator and detail-oriented professional, committed to achieving goals and fostering long-lasting client and guest relationships to ensure we are setting a standard we can be proud of.

Overview

2026
2026
years of professional experience

Work History

Sales Manager

Indiana State Park Inns
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Provided excellent attention to detail for all events from meetings to weddings to help make the guest event go smoothly.
  • Kept on task and made sure information was passed on from the guest to the sales department then down to the other areas of the lodge to ensure everything was ready upon guest arrival.
  • Mastered programs like Caterease, party CAD, Room master, and Publisher.
  • Posted payments to our system and ensured the host made payments as needed.
  • Offered my serves in anyway I could to ensure they had an excellent and rewarding event.

  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
  • Organized promotional events and interacted with community to increase sales volume.

Special Events Coordinator

Indiana State Park Inns
  • Designed custom event layouts that maximized available space while maintaining a visually pleasing aesthetic.
  • Provided exceptional on-site support during events, addressing any issues promptly and professionally.
  • Implemented creative solutions for venue challenges, optimizing space usage and enhancing the overall guest experience.
  • Facilitated communication between internal events personnel and external vendors to quickly resolve any conflicts or concerns.
  • Staffed events by maintaining roster of available personnel and reliable service providers.
  • Greeted patrons and participants at events to guide guests to locations and answer questions.
  • Collaborated with vendors and suppliers to ensure seamless delivery of exceptional event services.
  • Negotiated favorable agreements with vendors and facilities to keep costs low and fulfill contract budget requirements.
  • Coordinated efficient set-up and clean-up for each event for quick facilities turnarounds.
  • Maintained detailed records of past events to improve future planning strategies and streamline processes.
  • Coordinated cross-functional teams to execute successful events within tight deadlines.
  • Inspected proposed event facilities to identify problems with maintenance and cleaning and coordinate resolutions.
  • Enhanced attendee satisfaction by meticulously planning and executing memorable special events.
  • Coordinated schedules and timelines for events.
  • Researched and identified new vendors and suppliers to obtain competitive pricing.
  • Oversaw event registration process by collecting and tracking attendee information.

Front Sheet and Data Entry

Rose Acre Farms
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Researching companies and businesses to find the best deals available.
  • Keeping up with day to day styles and designs to keep the areas eye appeal up for our guest.
  • Develop strong relationships with vendors and mentors.
  • Building detail oriented binders to keep all staff up to date on items they need and what items are approved for purchase.
  • Keep track of invoices, payments, and receipts so all money is accounted for.
  • Excellent with Microsoft programs.

Design and Purchasing

Department of Natural Resources
06.2020 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Researching companies and businesses to find the best deals available.
  • Keeping up with day to day styles and designs to keep the areas eye appeal up for our guest.
  • Develop strong relationships with vendors and mentors.
  • Building detail oriented binders to keep all staff up to date on items they need and what items are approved for purchase.
  • Keep track of invoices, payments, and receipts so all money is accounted for.
  • Excellent with Microsoft programs.

Education

Early Childhood Education

Ivy Tech Community College
Sellersburg, IN

Skills

  • Relationship building
  • Budget driven
  • Detail Oriented
  • Goals and performance
  • Verbal and written communication
  • Motivational skills
  • Client relationship management
  • Order management

Timeline

Design and Purchasing

Department of Natural Resources
06.2020 - Current

Sales Manager

Indiana State Park Inns

Special Events Coordinator

Indiana State Park Inns

Front Sheet and Data Entry

Rose Acre Farms

Early Childhood Education

Ivy Tech Community College

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Hilliary Gay