Pooja M Sajjan
Challakere
Summary
Asset Analyst with a proven track record at Tata Consultancy Services, specializing in ServiceNow IT asset management and demonstrating exceptional leadership and problem-solving abilities. Excelled in global IT asset management across multiple regions both in HAM and SAM enhancing team performance through innovative solutions and strong vendor relationships. Expert in report creation and microsoft excel, coupled with outstanding communication skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Asset Analyst
Tata Consultancy Services
Bangalore
02.2022 - 11.2023
- Expert In servicenow ticketing tool And have Good knowledge on IT Asset Management life cycle.
- Handled Global IT Asset Management team for client regions North America, Latin America, Europe, Middle east and Africa and Asian Pacific.
- Demonstrated experience in handling ServiceNow modules, including Incident, Asset Management, CMDB, Request, and Service Catalog.
- Managed inventory of IT equipment including tracking serial numbers for asset management purposes and Maintained an up-to-date database of all assets under the facility's management in asset inventory.
- In-depth knowledge in report creation in servicenow , Created reports detailing current asset status, changes, additions, and deletions from the system and Have ability to analyze asset data, generate insightful reports from ServiceNow.
- Have hands on experience with software licensing, procurement process and license assignment to user.
- Strong knowledge on Asset and vendor contract creation and management of contracts in database till end date.
- Knowledge on raising Purchase orders in SAP portal and maintaining licenses renewals.
- Handled weekly cab meetings with client and Attended weekly staff meetings with management team to discuss upcoming events or any issues.
- Conducted asset audits and clean up activities to ensure accuracy of records.
- Established and maintained good relationship with IT vendors during procurement, ensuring alignment with organizational goals.
- Good knowledge on Microsoft excel and formulas including pivot table creation.
- Organized and managed documentation for hardware and software contracts, ensuring accessibility for audits and reviews.
- Excellent written and verbal communication skills.
- Ability to convey technical information clearly to stakeholders, vendors and internal teams.
Education
B.Tech/B.E. - Information Science And Engineering
New Horizon College of Engineering
Bangalore08-2021
Skills
- ServiceNow It asset management
- HAM and SAM life lifecycle management
- Microsoft (Word, Excel, Power point)
- License procurement And management
- Vendor Management
- Report creation in ServiceNow
- Reports auditing and cleanup
- Problem Solving
- Written And Oral Communication
- Database Management System
- Leadership, Team Management And Time Management
Languages
- English
- Kannada
- Hindi
Personal Information
- Total Experience: 1 Year 10 Months
- Date of Birth: 03/05/1999.
Projects
ServiceNow Global IT Asset management.
Certification
- Researching
- Vedio editing and creation.
- Artist
Timeline
Asset Analyst
Tata Consultancy Services
02.2022 - 11.2023
B.Tech/B.E. - Information Science And Engineering
New Horizon College of Engineering