HIMA PRATHYUSHA NELLURI

In my dynamic role at Wells Fargo Commercial Banking, I spearheaded a revolutionary Datastage to IICS migration, transforming data processing and loan application efficiency. Highlights include:

• Strategic Migration Wizardry: Orchestrated a flawless transition of 1,800+ complex jobs to IICS, achieving a zero-defect migration and integrating enhancements seamlessly, setting a new standard in code migration excellence.
• Operational Supremacy: Engineered a dramatic cut in job runtime from 4 hours to under 1 hour, leveraging IICS and PL/SQL optimizations. This breakthrough has turbocharged the loan process, elevating customer experience and operational speed.
• Efficiency Revolution: Led a targeted overhaul of long-running jobs, significantly boosting system performance and establishing new benchmarks in banking efficiency.
• Award-Winning Tech Leadership: Honored with a Star Performer award, recognizing my innovative problem-solving and technical prowess in the banking sector.
• Flawless Execution: Masterminded a comprehensive job migration without a single production hiccup, demonstrating exceptional planning and execution skills.

My track record of delivering high-impact projects, driving operational excellence, and commitment to technological innovation makes me an invaluable asset in the IT landscape of commercial banking.

At Westpac Commercial Banking, I spearhead the Hadoop Support operations, elevating operational performance and data management to new heights. My role is pivotal in harnessing the power of the Hadoop ecosystem to bolster system reliability and contribute significantly to the bank's strategic and technological growth. Key achievements include:

• Unrivaled Hadoop Expertise: Efficiently managing over 12,000 control M jobs, I exemplify technical mastery and operational excellence on our Big Data platform.
• Proactive Problem-Solving: My adept root cause analysis preemptively mitigates job failures, ensuring SLA compliance and enhancing system dependability.
• SLA Excellence: Demonstrating a steadfast dedication to meeting SLAs across various processes, I maintain high service standards under pressure.
• Strategic Collaborations: My efforts in fostering partnerships with source teams have markedly improved operational efficiency and data integration, significantly enhancing system scalability.
• API and Data Stream Innovation: I ensure comprehensive API support and adept management of real-time data processing, highlighting my commitment to delivering exceptional digital experiences.
• System Integrity: Through identifying and resolving recurring job issues, I contribute to lasting improvements in system functionality and reliability.
• Diligent System Monitoring: Conducting thorough health checks, I provide essential insights into system performance, ensuring transparency and confidence among stakeholders.
• Security Leadership: I enforce strict security protocols, safeguarding data integrity and compliance with rigorous access control measures.
• Infrastructure Management: Working closely with administration teams, I guarantee minimal disruption and optimal performance through strategic infrastructure management.

My contributions reflect a unique blend of technical prowess, strategic foresight, and a relentless dedication to excellence, positioning me as a transformative leader in the IT domain of commercial banking.

In my role, I've championed exceptional customer service and user satisfaction in addressing rewards misallocation and claim disputes, highlighting our commitment to a flawless rewards program experience. My blend of business acumen, analytical prowess, and IT optimization skills have markedly improved system functionality and customer engagement. Key accomplishments include:

• Advanced Business Analysis: Expertly mapped out business needs to craft strategic system enhancement plans, showcasing my ability to turn complex requirements into actionable solutions.
• Quality Assurance Mastery: Conducted thorough testing protocols, ensuring data integrity and system reliability through meticulous validations and troubleshooting, setting high standards for quality.
• Coding and SDLC Excellence: Upheld strict coding standards and SDLC methodologies, embodying my commitment to best practices, quality, and continual improvement.
• Proactive Client Support: Delivered swift, effective responses to client inquiries, affirming my dedication to exceptional service and client satisfaction.
• Data Analysis and System Improvements: Leveraged deep process and data analysis expertise to resolve functional issues, significantly enhancing system operability and user experience.
• Comprehensive Project Management: Managed end-to-end ticket resolution processes with precision, from initiation through to successful production deployment, demonstrating superior project management skills.
• Enhancement and Issue Management: Addressed critical system issues and data corrections with agility, ensuring operational continuity and system enhancement without delay.
• Performance Optimization: Specialized in system tuning and complex problem-solving, guaranteeing optimal performance and the swift delivery of enhancements.

My career is marked by a relentless pursuit of excellence, innovative problem-solving, and a customer-first attitude, making me a standout candidate in the IT domain.