HIMABINDU DIWAKARLLA
Hyderabad
Summary
To build my career with leading corporate this will help to explore myself fully, and to mold according to the requirements and to work in a creative environment. Career Abstract Over all 16+years of experience in pharmaceutical company. Zeal to learn new skills and a good team player, Strong polished behavior, fine attitude, Proactive and goal oriented with excellent communication skills. Able to handle multiple tasks and readily accept all challenges. Versatile Assistant Manager - Operations with background in streamlining operational processes, reducing costs, and enhancing overall productivity. Proven ability to oversee staff training and development, manage budgets, and coordinate daily operations. Strengths include strategic planning, process optimization, team leadership, and quality assurance. Demonstrated success in improving operational efficiency and driving business growth in previous roles.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Assistant Manager - Operations Department
Suven Pharmaceuticals Limited
Hyderabad
09.2023 - Current
- Efficiently managed the Chairman/CEO/MD office, ensuring smooth daily operations and effective coordination of tasks
- Coordinated domestic and international travel arrangements for the Chairman, MD/CEO, and the entire organization, ensuring seamless travel logistics
- Oversaw logistics and provided necessary data for audits, ensuring compliance during plant evaluations and international customer visits
- Implemented a centralized travel platform, optimizing travel management processes company-wide
- Organized and coordinated domestic and international conference stalls, collaborating with vendors to ensure successful execution
- Managed administrative operations for global offices, including vendor relations and office setup
- Streamlined travel processes, expenses, and documentation for overseas personnel, ensuring efficiency and accuracy
- Supported to the Company Secretary in scheduling and coordinating board meetings, as well as organizing Meetings and Customer visiting to plants
- Organized and planned operational activities to ensure efficiency and productivity.
- Collaborated with other departments to ensure timely completion of projects.
- Maintained records of all operational activities for future reference purposes.
- Negotiated contracts with vendors for services necessary for the smooth functioning of operations.
- Reviewed invoices from vendors prior to payment authorization.
- Facilitated communication between different teams within the organization.
- Coordinated meetings with vendors and negotiated contract terms.
- Developed, implemented, and updated departmental policies and procedures to meet business objectives and goals.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Lead – Marketing Operations
Dr. Reddy's Laboratories Ltd
Hyderabad
04.2022 - 09.2023
- Mentoring Team & Driving Process Excellence
- Training and Guiding & Adopting changes in Code and Process Driving to LDM, Weekly review & MDM meetings with team to review
- Implementation of HCP & Sponsorship TAT
- HCP - payments: Process excellence
- Improved TAT of HCP and Sponsorships Payment TAT Flag the delays to concerned departmental Heads
- Alert team with to ensure on time Agreement closures & minimize deviations
- Implementation of Standard Operating Procedure
- Dash Board / Trackers: Publish Weekly Dash board - HCP, Sponsorship & FME
- Monthly Review with RBMs to unresolved issues Sponsorships & Grants Timely tracking for Purchase Request and Orders & Vendor Master Address issues of Clm, DigiCx, DocuSign & SAP
- Preparing vertical vendor master & tracking to minimize payment delays Review vendor code status, Taxation and GST Clearances
- Complete review on details before initiation considering the complexities in documentation for all the activity
- Implementation of Marketing Code
- Regular updates for changes in SOP and training to Marketing, Field Force, SPOCs in line with Marketing Code
- Weekly mailer to educate the team on FAQs & common errors Conducting Monthly training to all Field colleagues on Marketing Code Training to new colleagues on Marketing Code
- Cost Center Expense Tracking & Provision Management Tracking and compiling Division wise Expenses - weekly dash Board To provide Open PR / PO Provision
- Pending Advances
- Audit Ready
- Fortnightly review on documents to ensure documentation as per marketing code and provide the documents to Audit team & sharing monthly flash of Audit readiness and Raising Exceptions Rather Deviations
- Logistics Arrangements for Internal & External Meetings
- Group Bookings & Quarter / Annual Meetings of Cluster
- Admin and logistics Support to Vice President & Head -Nutraceuticals Travel/Expenses & Calendar management
Team Member Sales & Marketing Support
Dr. Reddy's Laboratories Ltd
Hyderabad
05.2019 - 03.2022
- IBT Sales Order approvals: Approving Instibiz/ Hospibiz and Retaibiz orders approvals for sales generation
- Reporting no.of orders received and approved date in excel-to be shared twice a week
- Hospibiz & Retail Biz Pricing updation in SAP
- Pricing Updating as per the Discount given to Stockiest
- Hospital & Retail as per PTR/PTS rates in SAP
- Mentoring Interns and MIS Support for related assignments Preparing the RFQ Price Quotations/Bonus updation, Rcs/Agreement, Apollo Volume discount calculations and process the Vendor payments as per the SLA & Flashing the Daily sales report
- Division support: RFQ Working preparation and providing the quotations Price/Bonus updation, Rcs /Agreement, Preparing the Performa invoices & Pricing updation in SAP and Supporting to Field team
- Enabling Temp resource to handle CRM admin, MIS reports and scheme audits
- Internal / External meetings coordination: Coordinating with CFT Planning and Execution
- Manage all event set-up, tear down and follow-up processes, maintain event budgets, Book venues, entertainers, photographers, and schedule speakers, conduct final inspections on the day of the event to ensure everything adheres to the client's standards, assess an event's overall success and submit findings
- Admin and logistics Support: For Cluster Head & Head- Commercial Operations
Marketing Support & Admin Executive
Dr. Reddy's Laboratories Ltd
Hyderabad
07.2014 - 03.2020
- Knowledge of MS-Office, Travel management software / tools, calendar management tool, knowledge of Hospitality sector (pricing & availability) & Internal event Management
- Secretarial support to the Vice President & Cluster Head
- Serve as single point contact for interface/support for VP & 2 Cluster Heads to ensure all requirements are met such as: Handle the travel schedule (both international & domestic)
- Arrangements of Travel logistics (Air / Hotel / Car) for VP & CH as per the changing itinerary
- Responsible for coordinating internal and external communications of CH office
- Filtering and responding to e-mails/ phone calls/ letters-handling, directing & forwarding
- Attending visitors and fixing appointments with all related clients
- Handle personal and confidential correspondence, reports, and other documents for the CH
- Preparing Official documents such as letters, memos, reports, other related documents & statements
- Facilitation of reviews, meetings & special assignments Organize meeting with Internal as well as external customers
- Coordinate activities for a variety of meetings, conferences chaired by the CH, take notes and prepare minutes
- Finalization of Meeting Agenda and follow-up after the meetings
- Manage the calendar / Appointments of CH & Alert the CH to upcoming deadlines and ongoing commitments, preparing materials and researching background information as needed
- Directing various queries to relevant verticals and functions
- Relationship management - internal / external entities on behalf of the BU Head, ensure proper relationship management both internally & externally, extend courteous & professional response to entities within & outside Dr
- Reddy's
- Communicate periodically with them, wish on festivals, greetings etc
- To provide support to the visiting overseas managers
- This will include all the travel logistics, Stay Arrangements, Meeting Room set-up, local travel, airport transfers, and support during the meetings
- Provide housekeeping support for BU Head office as and when needed
- Maintaining files/documents like external documents/ bills/vouchers etc
- & official details like Travel expenses, medical bills, Credit cards details
- Maintaining business cards/contact details of various customers on regular basis
- Event Management Organized: Aboard/CME/Medical conference & Product Launch and Monthly/Quarterly & Annual Meeting Etc
- Spearheaded negotiations with Hotels Venues and Explored the New Venues with keeping expenses low and facilitating event success
- Managed & supervised onsite operations, event requirements
- Like logistics and Local Sight-seeing Including Employee gifting and event set-up and produce seamless execution of event and intervened quickly to resolve problems if any
Admin Executive
Dr. Reddy's Foundation
Hyderabad
08.2012 - 05.2014
- Handling Multi tasks functions: - General Administration, Travel Desk & Event Management
- General Administration: Preparing Admin KRA Reports (Office vehicle report, Generator fuel Expenses, Train tickets booking, Individual Air fare details, Equipment Down time report and Internetworking Issue report etc)
- Handled daily office activities, including data entry and database auditing, maintaining smooth operations
- Created employee attendance reports verifying compliance with company policy
- Coordinated meeting rooms and agendas
- Operated copy equipment, printers and other office machines to support staff with administrative adhoc tasks
- Greeted visitors, recorded personal information and directed to appropriate department with professionalism
- Reconciled and kept safe small amounts of petty cash in line with financial regulations
- Booked accommodation and made travel arrangements for senior staff members, securing best deals within desired dates and timeframes
- Identified scheduling conflicts and provided regular scheduling meetings to Heads Prepared expense reports accurately and forwarded to accounting for approval and processing
- Forwarded letters, packages and other incoming correspondence to staff and departments without delays
- Supported HR department in processing payroll records, correcting inconsistencies in timekeeping to avoid delays in employee payments
Admin Support
Dr. Reddy's Laboratories Ltd
Hyderabad
03.2008 - 07.2012
- Maintaining the MIS record on the administration expenses
- Arranging the Birthday gifts to Employees on their Birthdays
- Vendor Managements
- Greeted visitors and appropriately directed to designated areas
- Answered and managed incoming and outgoing calls while recording accurate messages and performed clerical office functions to address queries, concerns and issues, escalating complaints to management
- Organized and stored hardcopy files, document management and report development for inter-departmental use
- Planned office events by reserving venues, communicating schedules and coordinating setup
- Booked and paid for business travel and accommodation, communicating booking information to relevant staff
Education
Post Graduate Diploma in Business Management - Marketing
NMIMS (Narsee Monjee Institute of Management)
Mumbai01.2022
B. Com - Commerce
CSJM university
Kanpur, UP01.2007
Skills
- Multitasking
- Technical skills
- Analytical skills
- Teamwork
- Interpersonal skills
- Problem solving
- Logical thinking skills
- Work Ethic
- Standard operating procedures
- Cost analysis and savings
- Logistics planning and management
- Customer engagement
- Compliance monitoring
- Operations management
- Budget tracking
- Scheduling and coordination
- Policy enforcement
Certification
Technical Skills
· PGDCA
· Microsoft (Advance Excel, Word, Power point)
· Internet concepts
· Adobe Photoshop CS3
Accomplishments
- Execution Excellence Award (2015-2016)
- Outstanding Performance (2016-2017)
- Execution Excellence Award (2017-2018)
- Support Function Towards Mile-Stone Achievement (2018-2019)
- Extraordinary Performance as a Marketing support (2019-2020)
- Aspire Award (2020-2021)
- Business enabling -Support function (2022-2023)
Languages
- English
- Hindi
- Telugu (First Language)
Hobbies and Interests
- Traveling
- Listening to music
- Surfing internet
- Cooking
References
References available upon request.
Timeline
Assistant Manager - Operations Department
Suven Pharmaceuticals Limited
09.2023 - Current
Lead – Marketing Operations
Dr. Reddy's Laboratories Ltd
04.2022 - 09.2023
Team Member Sales & Marketing Support
Dr. Reddy's Laboratories Ltd
05.2019 - 03.2022
Marketing Support & Admin Executive
Dr. Reddy's Laboratories Ltd
07.2014 - 03.2020
Admin Executive
Dr. Reddy's Foundation
08.2012 - 05.2014
Admin Support
Dr. Reddy's Laboratories Ltd
03.2008 - 07.2012
Post Graduate Diploma in Business Management - Marketing
NMIMS (Narsee Monjee Institute of Management)
B. Com - Commerce
CSJM university
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