Hotel Operations Intern
The Park, Kolkata
06.2019 - 11.2019
Did hotel operations training from The Park, Kolkata.
- Managed daily operations such as cashiering, stocking, and merchandising to ensure smooth store operations.
- Studied with senior staff of 15 to develop deep understanding of team processes and full operational activities.
- Supervised team of 12 interns in food preparation, customer service, and safety protocols.
- Operated office equipment such as printers, copiers, fax machines and scanners, ensuring smooth operation of office operations
- Coordinated complex travel arrangements, including flight and hotel bookings, car rentals, and other logistics
- Developed and maintained relationships with hotel guests to increase loyalty and repeat business
