Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic
Himadri Roy

Himadri Roy

Program Manager
Bengaluru

Summary

Program Manager | Associate Director with 18+ Years of Experience in Business Transformation and Strategic Program Management


As an experienced Program Manager, I have 18 years of expertise leading complex business transformation initiatives. I manage a $75M portfolio targeting $1B in annual revenue, leading cross-functional teams globally. My strengths include program governance, stakeholder management, and CMMI Level 5 implementation, ensuring high quality and continuous improvement.


At E&Y, I design and implement program governance strategies aligned with corporate objectives to drive successful projects. My expertise in hybrid Agile-Waterfall methodologies allows me to develop efficient, scalable operating models meeting market and client needs. I excel at business case development, collaborating with stakeholders to deliver high-impact solutions.


Key Highlights:


  • Program Governance & Stakeholder Management: Robust governance frameworks aligned with organizational goals and enabling seamless stakeholder communication
  • CMMI Level 5 Implementation: Successfully led CMMI Level 5 audits and implementations, maintaining high quality standards.
  • Cross-functional Team Leadership: Managed and motivated diverse teams, fostering a culture of continuous improvement and high performance.
  • Risk & Compliance: Monitored risk programs/projects, ensuring SLA and contract compliance. Provided insights for continuous improvement.
  • Product Development: Supported digital transformation, defined product development frameworks, and standardized client onboarding.


I drive business value and achieve strategic goals. My customer-focused approach, technical expertise, and leadership skills enable me to deliver change and build high-performing teams globally.

Overview

19
19
years of professional experience
3
3
Certificates
3
3
Languages

Work History

Associate Director : Program Lead

Ernst & Young
09.2016 - Current
  • Managed a portfolio with a $75M budget and a 5-year value stream roadmap, overseeing 450+ team members across six countries and five time zones.
  • Led CMMI Level 5 implementation and audits, ensuring adherence to the highest quality standards within the portfolio and service line.
  • Established and executed program governance strategies, including stakeholder management, benefits management, and scope management, aligning with organizational objectives.
  • Developed end-to-end operating models incorporating hybrid Agile-Waterfall approaches to enhance efficiency, scalability, and sustainability.
  • Directed cross-functional teams from the pursuit phase through sprints/PI Planning, resulting in streamlined processes and enhanced efficiency.
  • Monitored program performance, providing insights for continuous improvement and ensuring compliance with SLAs and other contractual measures.
  • Supported business case development and worked closely with stakeholders at the partner and decision-making levels.
  • Fostered a culture of continuous improvement, driving optimal business value and successful project delivery.
  • Led Centers of Excellence (CoE) for project/program management processes, supporting people and process pillars and developing long-term sustainability roadmaps.
  • Collaborated on product costing and pricing for SaaS-based models, standardizing client onboarding and intake processes.

Business Operations Manager

Lenovo India
04.2012 - 09.2016
  • Led multiple projects within the technology sector, managing budgets, timelines, and cross-functional teams.
  • Implemented governance frameworks and continuous improvement initiatives, enhancing project delivery and stakeholder satisfaction.
  • Developed strategic plans and operating models, aligning with corporate objectives and market demands.
  • Established performance metrics to evaluate team effectiveness and identify opportunities for improvement.
  • Oversaw financial management, ensuring accurate forecasting, budgeting, and reporting to support informed decisionmaking.

Business Analyst

Tata Technologies
02.2011 - 03.2012
  • Conducted business analysis and project management for technology solutions, improving process efficiencies and stakeholder engagement.
  • Facilitated change management initiatives, ensuring smooth transitions and successful project outcomes.
  • Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.

Business Analyst

Minacs
11.2005 - 02.2011
  • Analyzed business processes and requirements, providing recommendations for improvements and supporting implementation efforts.
  • Managed stakeholder relationships, ensuring effective communication and collaboration.
  • Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.

Education

Executive Post Graduate Program - Lean Operations Management

Alliance Business School
Bengaluru
04.2001 -

Skills

Program Governance

Certification

PMP PMI

Timeline

MSP Axelos

10-2020

PRINC2 Practitioner

07-2017

Associate Director : Program Lead

Ernst & Young
09.2016 - Current

PMP PMI

08-2016

Business Operations Manager

Lenovo India
04.2012 - 09.2016

Business Analyst

Tata Technologies
02.2011 - 03.2012

Business Analyst

Minacs
11.2005 - 02.2011

Executive Post Graduate Program - Lean Operations Management

Alliance Business School
04.2001 -
Himadri RoyProgram Manager