Himadri Nandan Mohapatra
Business Development Manager
Panjim,Goa
Summary
- Experienced,Resourceful and Efficient Marketing & Sales professional with more than seven years of experience in the business development process.
- Involved in product launch,price negotiations and development of new business opportunities
- One-Stop solution for all customer-centric needs.
- A certified Advanced MS Excel and Digital Marketing Professional.
- I've successfully led impactful branding and acquisition projects for both my current organisation liasoning with major corporate clients, delivering remarkable 100x results.
- My expertise lies in implementing innovative marketing strategies to elevate brand presence and drive acquisitions. Additionally, I've executed dynamic events, incorporating effective marketing ideas that have proven instrumental in achieving organizational goals.
Overview
8
8
years of professional experience
Work History
Business Development Manager
Deltatech Gaming Ltd
Panjim, Goa
04.2022 - Current
- To entice new players to sign in adda52 -in Poker Room;
- Handling off-line acquisition in Deltin Royale & Deltin Jaqk;
- Enrolling new players for the organization;
- First Time deposits(FTD) from any source but especially through Deltin Royale & Deltin Jaqk Re-Deposit(RDP) from inactive players' & from newly enrolled clients for incessant playing Revenue generation from existing players;
- Solving players’ queries in a time bound manner Lead generation from walk in clients; Successful event management (DPT, ACL, Colossus, WPT .etc) Manifold quantitatively and qualitatively;
- FTDs moved northwards reaching its pinnacle of a decent number in 12 months. A handsome number of inactive clients were activated by incessant persuasion;
- Re-Deposits hit its highest by closure of FY RDP and Re- activated accounts SUM total also reached a decent number. ACE of the month award in the month of july 2022 Overall rating by the company”your performance rating has been rated’4-exceeds expectations’”
- Sum up..>>#Enrolling new-players, handling online and offline acquisition, solving players’ queries.
#Identifying new prospective clients, developing and executing sales development strategies
#Unsolicited visits to mushrooming resorts in Goa to rejuvenate my existing networking.
Customer Service Agent
Qatar Airways
Ahmedabad
01.2022 - 03.2022
- joined the airlines on 03/01/2022
- Provided excellent customer service by going the extra mile to solve reservation issues and complaints.
- Provided positive customer experiences and enhanced brand reputation through attentive, helpful-service.
- Also handled complaints/queries calmly and professionally,thereby providing appropriate solutions to promote continued customer satisfaction.
- Assisted customers in making decisions on travel plans based on their budgets and needs.
- Also helped plan travel itineraries for clients based on booking availability and client needs. Managed customer bookings and reservations using various CRS platforms, including Amadeus and Gonow
Relationship Manager
Club Mahindra
Goa
12.2019 - 09.2020
- Responsible for handling the direct sale (Field Sales) at the club/resort site. 100% on field B2C sales.
- End to End Sales, Profile- Generation of leads through Cold calling (Open Market), Scheduling Appointments with Prospect, Personally meeting them and closing the sale.
- Effective and direct meetings, exhibition sales, web leads etc. And, also handling objections and resolving members' issues.
- Advising the clients about suitable membership options in accordance with their needs, requirements and paying capabilities;at the same time protecting the business goals of the company,as well.
Marketing Manager
Abheeshta Group Pvt Ltd
Hyderabad
02.2018 - 11.2019
- D e v elo p e d marketing and sales strategies to promote advertising offerings and motivate larger deals·
- Reviewed constantly the customer feedbacks and then suggested ways to improve the process and customer service levels which ultimately increased the satisfaction rate.
- Concentrated on unconventional method of sales Building healthy relationship with the corporate channel partners
Transportation Operation Specialist
Amazon India
Hyderabad
08.2017 - 02.2018
- To Coordinate activities related to despatch,transportation,routing and tracking of the drivers and also the vehicles
- Assisting the drivers and warehouse department
- Used to provide timely resolution to the issue of truckers and trucks by researching and querying internal tools and by taking real-time decisions.
Business Development Executive
Telebu Communications Pvt Ltd
Hyderabad
03.2016 - 06.2017
- Prospecting and acquiring customers for portfolio of products of the company by writing sales proposals to customers and delivering presentations.
- Understanding customer specific business needs and applying product knowledge to meet those needs with the company's products and Identifying opportunities for fresh sales and new areas for development through detailed market research and prospecting
- Identifying potential leads in market,through online and offline sources to build a book of key accounts,Preparing detailed client proposals and progress reports.
- Manage the sales pipeline and ensuring the robust pipeline and meeting the targets;Accurate and timely reporting of the pipeline and prospects in the pipeline.
- Generating enquiries for the company and converting them to actual business for the company as well as for the customers
Education
MBA - Marketing
Institute of Public Enterprises
Hyderabad04-2016
Bachelor of Arts - Tourism And Travel Management
MES College of Arts & Commerce
Goa05-2013
Skills
- Relationship Development
- Lead Generation
- CRM Platforms
- Performance Evaluations
- Client Consultations
- Product Demonstrations
- Business Development
Languages
Hindi
First Language
English
Advanced (C1)
C1
odia
Proficient (C2)
C2
Timeline
Business Development Manager
Deltatech Gaming Ltd
04.2022 - Current
Customer Service Agent
Qatar Airways
01.2022 - 03.2022
Relationship Manager
Club Mahindra
12.2019 - 09.2020
Marketing Manager
Abheeshta Group Pvt Ltd
02.2018 - 11.2019
Transportation Operation Specialist
Amazon India
08.2017 - 02.2018
Business Development Executive
Telebu Communications Pvt Ltd
03.2016 - 06.2017
MBA - Marketing
Institute of Public Enterprises
Bachelor of Arts - Tourism And Travel Management
MES College of Arts & Commerce
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