Summary
Education
Work History
Skills
Overview
Training
Projects
Training
Generic
Himakshi Singh

Himakshi Singh

Airport Manager
Kochi,Kerala

Summary

Proactive and Insightful Manager with twenty one (21) years of invaluable experience in Civil Aviation, Regulatory Affairs, Government Affairs,Risk and Compliance, AVSEC,Airline Ground Services, Audit and Training. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic,fast-paced settings.

Education

Public Policy Management

Indian Institue of Management
Kozhikode, India
04.2001 -

Master's of Human Resource Management

Rajasthan University
Jaipur
07.2001 - 06.2003

Bachelor Of Science -

Rajasthan University

Work History

Airport Manager-Cochin

Etihad Airways
Cochin, Kerala
07.2025 - Current
  • Improved airport operations by implementing efficient processes and procedures.
  • Monitored airline duties and personnel to make proactive changes to procedures, workflows and task responsibilities to maintain operations targets.
  • Strengthened relationships with key stakeholders such as airlines, government agencies, and service providers.
  • Led a team of dedicated professionals committed to providing exceptional services at all times while maintaining a safe environment for everyone utilizing the airport''s facilities.
  • Evaluated vendor contracts for cost-effectiveness, renegotiating terms when appropriate to save on expenses.

Government Affairs Manager

Etihad Airways
10.2012 - Current
  • Ensuring the airline's assets (Designation, traffic rights, frequencies, routing rights) are always safe guarded and support the expansion & growth of airline.
  • Developed a political & regulatory framework in collaboration with Aeropolitical and Industry Affairs to influence the development of industry policies, standards, practices and systems.
  • Navigated complex regulatory environments with diplomacy and tact, fostering positive interactions with government officials at all levels.
  • Building and managing relationships with Federal and State Governments to articulate and achieve desired objectives.
  • Optimize the schedule of ever growing fleet,while maximizing passenger and cargo revenue and ensure correct and most appropriate aircraft type has been assigned on international route.

Chief Security Officer (CSO-India)

Etihad Airways
12.2016 - 08.2020
  • Designed secure network architecture while adhering to industry standards and regulatory requirements.
  • Handled sensitive internal investigations discreetly, resolving conflicts while preserving the integrity of the organization.
  • Preparation and implementation of Security Program in accordance with NCASP( National Civil Aviation Security Policy)
  • Qualified national AVSEC auditor authorized by BCAS to conduct various audits and inspections at Indian airports.

Airport Services Manager

Oman Air
1 2010 - 1 2012
  • Observe Staff performance and plan training sessions as per requirement and recruit eligible candidates for the job
  • Enhanced customer satisfaction through proactive communication and addressing passenger concerns promptly.
  • Coordinated with airlines, ground handlers and other service providers to maintain consistent service standards across all aspects of airport operations.
  • Managed scheduling of resources effectively to ensure optimal staffing levels during peak travel periods while minimizing labor costs where possible.

Airport Manager

Oman Air
01.2008 - 01.2010
  • Optimized scheduling of flights and ground services to maximize revenue opportunities for the airport.
  • Evaluated vendor contracts for cost-effectiveness, renegotiating terms when appropriate to save on expenses.
  • Streamlined baggage handling processes, reducing wait times for travelers significantly.
  • Managed daily airport activities, ensuring smooth operations and maximum efficiency.

Skills

Overview

18
18
years of professional experience
2
2
years of post-secondary education

Training

  • National Certified Auditor and AVSEC
  • International Codeshare and Equity Partnership Management
  • Airport Handling Procedures Management
  • Regulatory and Station Management
  • Managing People Performance
  • Public Policy Management
  • Registered trainer with Indian Aviation Academy, New Delhi.

Projects

  • Airline Operating Permit for International operations for Air Seychelles and Air Serbia and renewal for Etihad Airways.
  • Successful amendments to ASA as per airline requirement to redistribute and re-alignment of routes as per commercial and corporate recommendation.
  • Successful APIS implementation in coordination with IATA.
  • Successful management of International Codeshare for EY and partner airlines i.e Air Berlin, Alitalia, Airseychelles etc.
  • Wet lease approvals for International Cargo and Passenger Aircrafts.
  • International Airline station start up for Jaipur, Kolkata, Kathmandu and Al Ain airport.
  • Closure of international airline operation.
  • VPN enabled SABRE system introduction to reduce cost.
  • Airline Security Manual preparation for India

Training

  • National Certified Auditor and AVSEC
  • International Codeshare and Equity Partnership Management
  • Airport Handling Procedures Management
  • Regulatory and Station Management
  • Managing People Performance
  • Public Policy Management
  • Registered trainer with Indian Aviation Academy, New Delhi.

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