Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
HIMALI CHETAN MAHAJAN

HIMALI CHETAN MAHAJAN

Mumbai

Summary

Organized and dependable professional with a proven ability to manage multiple priorities efficiently while maintaining a positive attitude. Demonstrates a strong willingness to take on additional responsibilities to achieve team goals and drive success.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Senior Data Process Analyst

Nityo Infotech Pvt. Ltd. ( CITI Research)
07.2023 - Current


  • Generated and published interaction feed reports in accordance with client specifications using third-party platforms.
  • Managed client interaction feeds to ensure timely delivery and adherence to internal quality standards and external regulatory requirements.
  • Conducted CRM feed sanity checks to ensure compliance with MiFID II regulatory mandates.
  • Converted client interaction data from Excel to XML for submission to platforms such as Visible Alpha, and other vendor portals.
  • Investigated and resolved data discrepancies across platforms, ensuring accurate and consistent mapping per client preferences.
  • Utilized third-party vendor platforms, including Bloomberg, CorpAxe, Markit, and Dealogic, to manage data delivery and reporting.
  • Coordinated with vendor platforms to maintain accurate system mappings and ensured synchronization across systems.
  • Collaborated with IT teams to troubleshoot issues related to feed delivery and CRM integration.
  • Partnered with Sales and Corporate Access teams to identify, report, and correct interaction data inconsistencies.
  • Led new client onboarding, including effort estimation, timeline planning, and stakeholder coordination.
  • Took on team management responsibilities in the absence of the team lead, ensuring workflow continuity and deliverable quality.
  • Managed ad hoc tasks in parallel with business-as-usual (BAU) responsibilities.
  • Trained and mentored new hires, and conducted refresher sessions for existing team members to ensure process adherence.
  • Ensured full compliance with internal risk and control frameworks in all processes and client deliverables.

INVESTOR GRIEVANCE OFFICER

National Securities Depository Limited
09.2018 - 05.2020
  • Monitored and ensured timely redressal of Investor Grievances (IGs) against Depository Participants (DPs), Issuers, and RTAs via NSDL and SEBI SCORES portals.
  • Issued reminder letters and coordinated with stakeholders to ensure complaint resolution within the defined Turnaround Time (TAT).
  • Analyzed and updated responses in the IG system, ensuring each case reached satisfactory closure.
  • Handled a high volume of CAS-related complaints, resolving queries with accuracy and within stipulated timelines.
  • Liaised with mutual fund RTAs to resolve missing folio issues and prepared weekly MIS reports for senior management.
  • Coordinated with SEBI officials to address escalated or critical complaints requiring regulatory clarification.
  • Responded to escalated investor queries passed on by the call center, ensuring complete and professional issue resolution.
  • Tools Used: E-pass, SCORES portal, NSDL website, SEBI website

KYC Officer

Axis Bank Ltd
07.2016 - 09.2018
  • Scrutinized account opening forms for Savings and Current Accounts, including 1-in-1, 2-in-1, and 3-in-1 (Demat, Savings, Trading) accounts using Omni Flow.
  • Ensured timely processing of priority account openings, maintaining adherence to compliance and documentation standards.
  • Performed AML STR and Negative STR checks, escalating suspicious activity in accordance with regulatory protocols.
  • Conducted Re-KYC and quality audits of existing customer records, improving process efficiency and accuracy.
  • Reviewed KYC documentation for new clients, evaluating risk profiles and ensuring alignment with internal policies and compliance requirements.
  • Responded to audit observations and implemented corrective action plans to address identified compliance gaps.
  • Applications Used: Finacle Core, Talisma, AOPS, Omni Flow, I-leverage, AIMS

ACCOUNT ASSISTANT

Anderson Business Solutions Private Limited
01.2016 - 07.2016
  • Provided backend operational support for UK payroll processes, including resolving contractor queries via email in a timely and accurate manner.
  • Served as part of the extended support team, cross-trained in functions such as invoice generation using Sage and issuing P45 forms to contractors.
  • Ensured high standards of service delivery while complying with payroll processing timelines and UK regulatory guidelines.
  • Offered process improvement inputs and shared feedback with senior management to enhance team efficiency and accuracy.

ACCOUNTS ASSISTANT

AJWANI INFRASTRUCTURE PRIVATE LIMITED
02.2015 - 11.2015
  • Evaluated subcontractor invoices, verified accuracy, and shared required financial data with on-site offices for approval and processing.
  • Handled daily invoice rectifications and corrections to ensure timely and error-free payments to creditors.
  • Worked extensively with Excel and MIS reports to support accurate invoicing, reconciliation, and financial reporting.
  • Finalized salary structures for on-site employees and maintained updated payroll records to support HR and finance functions.

Education

Masters - Commerce

Mulund College of Commerce
05.2016

Bachelors - Commerce

Mulund College of Commerce
04.2014

HSC - Commerce

Mulund college of Commerce
03.2011

SSC -

Little Flower High School
03.2009

Skills

  • Strategic business development
  • Relationship Building and Management
  • Grievance Handling
  • Data Analysis and Reporting
  • Client Interaction Management
  • Data Conversion (Excel to XML)
  • Vendor Platform Management (Bloomberg, CorpAxe, Markit, Dealogic)
  • Client Onboarding
  • Team Management and Training
  • Risk and Control Adherence
  • Investor Grievance Resolution
  • KYC Scrutiny and Compliance

Certification

Certified in MS- CIT, EXCEL and Government Authorized Typing Exam Completed Company Secretaries Foundation Course in August 2012 with 200 marks

Timeline

Senior Data Process Analyst

Nityo Infotech Pvt. Ltd. ( CITI Research)
07.2023 - Current

INVESTOR GRIEVANCE OFFICER

National Securities Depository Limited
09.2018 - 05.2020

KYC Officer

Axis Bank Ltd
07.2016 - 09.2018

ACCOUNT ASSISTANT

Anderson Business Solutions Private Limited
01.2016 - 07.2016

ACCOUNTS ASSISTANT

AJWANI INFRASTRUCTURE PRIVATE LIMITED
02.2015 - 11.2015

Bachelors - Commerce

Mulund College of Commerce

HSC - Commerce

Mulund college of Commerce

SSC -

Little Flower High School

Masters - Commerce

Mulund College of Commerce

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