Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Affiliations
References
Timeline
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Himangshu Dutta

Himangshu Dutta

Guwahati

Summary

Experienced Aftersales Spare Parts Team Leader with a proven track record of driving revenue growth, optimizing inventory, and improving customer retention. Skilled in consultative selling, data-driven analysis, team leadership, and customer negotiations. Committed to delivering strategic solutions that enhance aftermarket performance and operational efficiency.

Overview

9
9
years of professional experience

Work History

Sales Enginner– Aftersales Spare Parts-Team Leader

Schwing Stetter India Pvt. Ltd.
Guwahati
01.2023 - Current
  • Drove revenue growth and operational efficiency in Aftersales Spare Parts Department.
  • Implemented targeted strategies to boost sales and increase market penetration for spare parts.
  • Aligned spare parts inventory with production requirements, reducing downtime and enhancing customer retention.
  • Managed MIS reporting to facilitate data-driven analysis of sales trends, performance metrics, and inventory management.
  • Analyzed competitor equipment to uncover new business opportunities.
  • Improved collection efficiency through accurate forecasting and performance tracking.
  • Prepared strategic reports on customer trends to guide business planning.
  • Negotiated annual rate contracts and managed AMC sales to ensure long-term revenue continuity.

Aftersales Service Advisor - Spare Parts

Bimal Honda (Honda Automobiles)
Guwahati
11.2021 - 12.2022
  • Drove sales of OEM spare parts and accessories in a dynamic service environment.
  • Acted as a technical liaison between customers and service teams to boost satisfaction.
  • Managed parts inventory to support service throughput, and minimize delays.
  • Consistently met revenue goals through upselling and cross-selling initiatives.
  • Boosted AMC sales to support dealers in maintaining steady revenue and strengthening long-term customer relationships.

Process Associate

Genpact India Pvt. Ltd.
10.2019 - 05.2021
  • Conducted content reviews to ensure alignment with organizational policies and regulatory standards for international clients.
  • Worked in a cross-functional environment, demanding accuracy and adaptability.
  • Built experience in handling international client expectations and quality standards.

Site Maintenance Engineer

Global Enterprise Pvt. Ltd.
10.2016 - 01.2019
  • Supervised field engineering teams for pipeline refurbishment and equipment upkeep.
  • Managed manpower allocation and monitored KPIs to enhance site efficiency.
  • Led project planning meetings, and ensured timely project handovers to clients.
  • Prepared and distributed daily progress reports, providing insights on operational performance and task completion status.

Education

B. Tech - Mechanical Engineering

Jawaharlal Nehru Technological University
Hyderabad
01.2016

Higher Secondary -

Bajali Academy of Excellence
Pathsala
05-2011

High School -

Talent Search Academy
Pathsala

Skills

  • Aftermarket sales strategy
  • Spare parts management
  • Revenue growth and profitability
  • Customer retention and relationship management
  • Consultative selling techniques
  • Data-driven sales analysis (MIS reporting)
  • Inventory forecasting and optimization
  • Team leadership and performance coaching
  • AMC sales and rate contract negotiation
  • Digital integration and e-commerce enablement
  • Team leadership
  • Preventive maintenance, aftersales campaigns

Hobbies and Interests

  • Technology trends
  • Market dynamics
  • Sales innovation
  • Sports
  • Current affairs

Affiliations

  • outdoor games
  • Preparing cuisines
  • Travel and explore

References

References available upon request.

Timeline

Sales Enginner– Aftersales Spare Parts-Team Leader

Schwing Stetter India Pvt. Ltd.
01.2023 - Current

Aftersales Service Advisor - Spare Parts

Bimal Honda (Honda Automobiles)
11.2021 - 12.2022

Process Associate

Genpact India Pvt. Ltd.
10.2019 - 05.2021

Site Maintenance Engineer

Global Enterprise Pvt. Ltd.
10.2016 - 01.2019

B. Tech - Mechanical Engineering

Jawaharlal Nehru Technological University

Higher Secondary -

Bajali Academy of Excellence

High School -

Talent Search Academy

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Himangshu Dutta