Summary
Overview
Work History
Education
Skills
Affiliations
Languages
INTERESTS
Timeline
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Himani Bihagra

Delhi

Summary

Seeking a role to continue learning and perfecting skills while providing high-quality work, and encouraging personal growth.

Overview

7
7
years of professional experience

Work History

Finance Consultant

Embrace Consulting
New Delhi
06.2024 - Current
  • Assisted with the development of business plans and projections for client businesses.
  • Assisted with audits by providing requested documentation and responding promptly to questions from auditors.
  • Partnered with BCG (Boston Consulting Group) for Leadership Development Programs in Govt. Banks.
  • Maintaining proper invoice records.

Fraud and Chargeback Associate

Genpact India Pvt Ltd.
Gurgaon
07.2023 - 05.2024
  • Verified credit card charges against purchase receipts for accuracy.
  • Reported any discrepancies or errors in pricing or inventory levels to management.
  • Managed the process of chargebacks for disputed Visa and Mastercard transactions.
  • Analyzed transactions to identify fraudulent activity.
  • Conducted bank reviews for disputed transactions.
  • Processed Pre-Arbitration and Arbitration for Visa and Mastercard transactions.

Fraud and Chargeback Associate

FIS Global Pvt Ltd.
Gurgaon
01.2023 - 07.2023
  • Verified credit card charges against purchase receipts for accuracy.
  • Managed disputed transactions for Mastercard handling efficient chargeback processing.
  • Chargeback and fraud analysis for Visa.
  • Assisted managers in Underwriting and Mortgage trainings.
  • Filed Pre-Arbitration and Arbitration for disputed and fraudulent transactions.

Freelancer

Multiple Educational Institutions
New Delhi
10.2017 - 11.2022
  • Created content for various websites, blogs, and social media accounts.
  • Managed online campaigns to reach target audiences on multiple platforms.
  • Developed content strategies for social media platforms such as Facebook, Twitter, and Instagram.
  • Provided written translations of legal, medical, and technical documents.
  • Conducted consecutive and simultaneous interpretation at meetings, conferences, and court hearings.
  • Reviewed audio recordings or video files requiring translation services.

Education

PG Diploma in Translation - Translation

Indira Gandhi National Open University
New Delhi
12-2024

Master of Arts - English Literature

Indira Gandhi National Open University
08-2021

Bachelor of Arts - English Literature

University of Delhi
Sri Aurobindo College
08-2017

Senior Secondary -

Kendriya Vidyalaya
RK Puram Sector 8 New Delhi 110022
07-2014

Skills

  • Credit analysis
  • Fraud and anomaly analysis
  • Account information review
  • Chargeback Management Expertise
  • Experienced with Data Navigator in Pre-Arbitration
  • Dispute resolution skills
  • Fraud Detection
  • Effective Communication
  • Advanced Hindi and English language skills

Affiliations

  • Social media growth and development Conducted workshops on the importance and development of society through social media.
  • Language Growth and Sign Language Conducted a seminar and workshop about the importance of sign language.
  • Field Study Research on language acquisition in children.
  • Field Study Research on the role of English Literature during the freedom struggle.

Languages

Hindi
First Language
English
Proficient (C2)
C2

INTERESTS

  • Swimming
  • Cooking
  • Driving
  • Adventure Sports
  • Travelling

Timeline

Finance Consultant

Embrace Consulting
06.2024 - Current

Fraud and Chargeback Associate

Genpact India Pvt Ltd.
07.2023 - 05.2024

Fraud and Chargeback Associate

FIS Global Pvt Ltd.
01.2023 - 07.2023

Freelancer

Multiple Educational Institutions
10.2017 - 11.2022

PG Diploma in Translation - Translation

Indira Gandhi National Open University

Master of Arts - English Literature

Indira Gandhi National Open University

Bachelor of Arts - English Literature

University of Delhi

Senior Secondary -

Kendriya Vidyalaya

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Himani Bihagra