Himani Chaudhary

• Working on enhancing workplace functionality and executing impeccable facility management. This dedication to operational excellence has been instrumental in our ability to manage a complex, service-oriented ecosystem that supports Weber Shandwick’s dynamic business needs, all while maintaining a keen eye on sustainability and efficiency
• Negotiated favorable contracts with vendors for office supplies and services, reducing overall operational expenses while maintaining quality standards
• Cost saving initiatives like compare multiple quotes, bundle services, recycle paper, reviewing annual maintenance, limit wastage by tracking inventory, timely confirmation of flight and hotel reservations
• Develop and implement office policies, ensuring compliance with organizational standards
• Training of Timesheet for new hires
• Supervised and improved the quality of office soft services, including cleaning, catering, and security, ensuring a comfortable and productive workplace
• Coordinated office relocation within 06 months of joining the organization
• Led and organized employee engagement activities such as Town Halls and other corporate events
• Established and maintained relationships with key vendors and ensured service delivery met the company's standards

Executive Support

• Manage schedules, appointments, and correspondence for senior executives. Serve as a liaison between executives and internal/external stakeholders
• Ensure timely filing and submission of bills and expense reports for senior stakeholders in compliance with company policies and deadlines through Vantage (SAP)
• Organized meetings, video and audio conferences, team meetings, Townhall, and other corporate events
• Coordinated international and domestic travel using Global Business Travel tool, developed detailed itineraries for business trips
• Managed the preparation and processing of expense reports, reviewed submitted expenses for policy compliance, and tracked invoice processing
• Planned and executed high-profile leadership events, ensuring positive experiences for all attendees

• Took charge of office administration despite a hospitality background, demonstrating adaptability
• Led the office infrastructure change to align with new branding, including logo updates and signage changes
• Successfully managed the relocation of the office to a new 11,000 sq. ft. space within six months
• Developed and implemented company policies, including a framework for the Hybrid Work Model post-COVID
• Formulate and deploy standard operating procedures for Travel arrangements, Meeting Arrangements, including allocation of Conference Rooms - all daily event meetings (virtual/ hybrid) right from setting format, pace, dates, site selection, etc
• Cross-trained existing employees to maximize team agility and performance
• Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
• Introduced sustainable initiatives such as waste segregation, reusable crockery, and air-purifying plants in office spaces
• Encouraged cross-training within the team to enhance skill development and operational efficiency

• Supervised a team handling group reservations across 32 hotels, managing bookings for groups of up to 300 guests
• Consistently upsold premium room categories and enhanced customer satisfaction, contributing to increased revenue
• Led a team managing group bookings of up to 100 rooms, coordinating with high-end travel agencies globally.
• Collaborated with the MICE team to facilitate corporate meetings, weddings, and conferences.
• Maintained strong relationships with clients to ensure seamless group reservations and repeat business.

• Managed guest relations for VIP clients, coordinating events and resolving issues to enhance the guest experience
• Managed front desk operations, including check-ins, check-outs, and guest inquiries