Himani Garg
Airdrie
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Resourceful Police Officer focused on maintaining order and public safety, responding to emergencies, protecting people and property and promoting positive community relations.
Overview
7
7
years of professional experience
Work History
Transit Operator
City Of Calgary
06.2023 - Current
- Currently in training
- Learning the rules and regulations of city of Calgary
- Respond to occurrences, delays, service disruptions and emergencies on day-of service.
- Same-day trip requests in a timely manner, in accordance with budget and policies.
- Manage on-time performance and deliver a high level of customer service.
- Followed company policies and procedures and maintained compliance with standards.
- Operated with safety and skill to avoid accidents and delays.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Followed predetermined routes to consistently meet targets and maintain schedules.
- Accepted and processed fares.
- Completed reports for each finished shift and noted all incidents, accidents and other pertinent information for supervisors.
- Reported vehicle issues and malfunctions to maintenance department to schedule repair and minimize downtime.
Dispatch Logistician (Certification) Volunteering
Rai Dispatching Training
12.2022 - Current
- Experience in finding loads from load Link with proper calculation of DFO and DFD.
- Complete Knowledge of Expert Software from adding New Drivers, Trucks, and Trailers to sending dispatch and invoicing through the software.
- Great experience in accounting where we deal with quick pays and factoring companies.
- Great experience and knowledge of Brokerage.
- Used critical thinking to break down problems, evaluate solutions and make decisions while doing City Dispatch like calling Tractor companies in need.
- Making good connections with Brokers and knowing how to set up a broker account with the company.
- Complete knowledge of ELD, eligible hours of driving for Drivers.
- Full experience and Knowledge of all types of loads like reefer, dry van, and flatbed.
- Complete knowledge of AVAAL.
Admissions Advisor
ABM College
12.2022 - 07.2023
- Identified and addressed concerns of incoming students and parents.
- Maintained positive relationships with students, faculty, alumni and administration.
- Regularly met with enrolled students to confirm success and identify problem areas.
- Reviewed and discussed new students' academic credentials, interests and educational goals.
- Gathered necessary paperwork and applications for students to initiate enrollment process.
Professional Driver(Melt Program Class 1)
Light Speed Logistics
09.2021 - 11.2022
- Picking up loads
- Deal with receivers
- Operated Dry and Reefer load while following all safety protocols and procedures.
- Maintained accurate logs of all deliveries and trips.
- Kept completely clean driving record with no reportable incidents.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Delivered goods and services to customers on time and in excellent condition.
Assistant Manager
Dollarama
06.2020 - 10.2021
- Collaborated with team to encourage open sharing of ideas and solutions
- Encouraged open communication and team engagement to improve employee morale
- Created positive team culture, nurturing creativity in problem-solving and plan building
- Coached 15-member team to develop skills and overcome weaknesses to reach goals
- Coordinated resources and equipment to help employees meet daily targets
- Organized teams through meetings, brainstorming ideas, and goal progress to meet project deadlines
- Cash Managment
- Scheduling
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Delegated daily tasks to team members to optimize group productivity.
HR MANAGER
Brylu Staffing InC
04.2019 - 04.2020
- Implemented new strategies to improve organization's HR functionality, performance, and compliance
- Helped team leaders mediate employee disputes by equipping management with effective tools and handling escalated conflicts
- Recommended, planned, and implemented various human resources programs to adapt business to changing demands
- Directs recruitment effort for exempt and non-exempt personnel, as well as students and temporary employees
- Developed department goals and objectives.
- Scheduled shifts according to priority and availablity.
- Kept detailed and updated records of calls in physical and electronic databases.
- Utilized various software systems to facilitate movement, planning and scheduling.
- Dealing with medical facilities regarding contracts.
TEAM LEADER
Mcdonalds
10.2016 - 03.2019
- Encouraged open communication and team engagement to improve employee morale
- Coached 20-25-member team to develop skills and overcome weaknesses to reach goals
- Cash managment opening and closings
- Running shifts
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Education
Post-Baccaleurate Diploma - Human Resource Management
Thompson River University
Kamloops, BC08.2019
Bachelor of Arts - HUMANITIES
SSD Girls College
Punjab, India07.2016
Skills
- Hiring and Training
- Verbal and Written Communication
- Scheduling and Coordinating
- Team Leadership
- Transportation Regulations
- Customer Service
- Staff Management
- Used different kinds of ATS like Zoho and Smart recruiter
Timeline
Transit Operator
City Of Calgary
06.2023 - Current
Dispatch Logistician (Certification) Volunteering
Rai Dispatching Training
12.2022 - Current
Admissions Advisor
ABM College
12.2022 - 07.2023
Professional Driver(Melt Program Class 1)
Light Speed Logistics
09.2021 - 11.2022
Assistant Manager
Dollarama
06.2020 - 10.2021
HR MANAGER
Brylu Staffing InC
04.2019 - 04.2020
TEAM LEADER
Mcdonalds
10.2016 - 03.2019
Post-Baccaleurate Diploma - Human Resource Management
Thompson River University
Bachelor of Arts - HUMANITIES
SSD Girls College
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